Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 610 published reviews

5 9 876 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 2 and 5 stars

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Acheteur Vérifié

Published on 10/03/2022 à 09h04 following a purchase from 04/11/2021

Well located, no worries, it's just a bit difficult to find the ideal rhythm for typing the code, but it's written!

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Acheteur Vérifié

Published on 10/03/2022 à 08h15 following a purchase from 21/02/2022

Very practical!

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Verified Buyer

Published on 10/03/2022 à 02h28 following a purchase from 31/12/2021

Gostei bastante, achei fácil fazer tudo pelo site.

Acheteur Vérifié

Published on 09/03/2022 à 23h48 following a purchase from 01/09/2021

Quick booking!

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Verified Buyer

Published on 09/03/2022 à 20h24 following a purchase from 01/03/2022

very good

Verified Buyer

Published on 09/03/2022 à 17h31 following a purchase from 04/12/2021

Someone stole my phone the day I arrived to Paris and all my reservation info was there, so I phoned the customer service and they helped me with everything.

Acheteur Vérifié

Published on 09/03/2022 à 17h08 following a purchase from 22/10/2021

I had a 120 L bag that fit into my problems. Easy and safe.

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Verified Buyer

Published on 09/03/2022 à 16h55 following a purchase from 16/10/2021

Very easy and practical

Acheteur Vérifié

Published on 09/03/2022 à 16h50 following a purchase from 18/09/2021

Very good

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Acheteur Vérifié

Published on 09/03/2022 à 15h46 following a purchase from 01/11/2021

It's great. Clean, accessible, lockers of different sizes to suit different needs. Reasonable rates.
Customer service is available by phone in case of problems.

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Acheteur Vérifié

Published on 09/03/2022 à 14h47 following a purchase from 27/10/2021

Nothing to report

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Acheteur Vérifié

Published on 09/03/2022 à 14h30 following a purchase from 06/11/2021

Very convenient. We had a problem with a locker that wouldn't open, but thanks to the remote service by SMS, citylocker customer services responded very quickly and solved the problem. Great service!

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Acheteur Vérifié

Published on 09/03/2022 à 11h50 following a purchase from 23/10/2021

Everything worked as planned. I recommend it!

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Acheteur Vérifié

Published on 09/03/2022 à 10h10 following a purchase from 20/08/2021

Impeccable, very practical. Very friendly pre-sales service.

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Acheteur Vérifié

Published on 09/03/2022 à 09h59 following a purchase from 13/05/2021

Good site

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Acheteur Vérifié

Published on 09/03/2022 à 09h22 following a purchase from 14/07/2021

Very good. Everything works very well. Fast and efficient.

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Acheteur Vérifié

Published on 09/03/2022 à 09h05 following a purchase from 04/07/2021

Easy and practical!

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Acheteur Vérifié

Published on 09/03/2022 à 08h50 following a purchase from 16/07/2021

It was perfect for us.

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Acheteur Vérifié

Published on 09/03/2022 à 08h06 following a purchase from 17/07/2021

Efficient service

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Acheteur Vérifié

Published on 09/03/2022 à 08h01 following a purchase from 14/09/2021

Easy to use, safe and staff are contactable by phone to help out with any issues.

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Acheteur Vérifié

Published on 09/03/2022 à 07h38 following a purchase from 26/09/2021

Very practical and fast

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Acheteur Vérifié

Published on 09/03/2022 à 07h35 following a purchase from 15/07/2021

Very good

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Acheteur Vérifié

Published on 09/03/2022 à 07h20 following a purchase from 19/07/2021

Clear, ergonomic and attractive site. Booking was quick and easy

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Verified Buyer

Published on 08/03/2022 à 22h00 following a purchase from 26/02/2022

Pazzesco

Acheteur Vérifié

Published on 08/03/2022 à 21h10 following a purchase from 18/12/2021

very practical!

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Verified Buyer

Published on 08/03/2022 à 20h21 following a purchase from 27/11/2021

Everything at the website was described so as it was on the street. We were able to put 2 “big cabin luggage” to the storage compartment.

Verified Buyer

Published on 08/03/2022 à 20h11 following a purchase from 23/01/2022

Big Lockers & Convenient
We had an evening flight on our last day in Paris so reserved a "City Locker" in the area we'd be visiting so that we could go straight to the airport rather than return to our hotel to grab our luggage.
The lockers are sizeable & for €12 you can squeeze in multiple bags (vs other services that charge by the bag) ... we had 3 carryon bags (1 'wheelie' bag & 2 backpacks) they they fit comfortably ... I don't think that 2 'wheelie' carryon bags would fit though.
The facility & lockers were secure (personal access code to enter from the street, personal access code & locker code to access your locker).
There are discounts for multiple days (good for city/country vacations where you don't want to haul around more formal city cloths everywhere) ... and not sure if it provides an 'in & out' (to retrieve something you left in the locker but still leave the luggage).

Verified Buyer

Published on 08/03/2022 à 17h27 following a purchase from 06/02/2022

Easy to use and felt safe.

Verified Buyer

Published on 08/03/2022 à 17h17 following a purchase from 01/09/2021

Navigation is good!!! and easy to drop off youre stuff!!

Acheteur Vérifié

Published on 08/03/2022 à 17h06 following a purchase from 14/02/2022

Unable to cancel our reservation due to a last minute problem, we lost 12 €.

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Response from CITY-LOCKER Paris Published on 09/03/2022

Hello, We are sorry for you but as indicated in the general terms and conditions of sale that you validated when you placed your order, the reservation cannot be cancelled.

Acheteur Vérifié

Published on 08/03/2022 à 16h45 following a purchase from 21/12/2021

Very practical, reasonable price

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Acheteur Vérifié

Published on 08/03/2022 à 16h27 following a purchase from 17/07/2021

Fully satisfied

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Verified Buyer

Published on 08/03/2022 à 15h54 following a purchase from 20/11/2021

perfect

Verified Buyer

Published on 08/03/2022 à 14h15 following a purchase from 04/09/2021

Sito ben organizzato, acquisto facile, informazioni chiare e dettagliate.

Verified Buyer

Published on 08/03/2022 à 13h43 following a purchase from 24/02/2022

Very good service exceeded all expectation.
Had to check out of apartment but because of city locker we were free to enjoy the city for whole extra day.

Verified Buyer

Published on 08/03/2022 à 13h22 following a purchase from 23/01/2022

Sencilla gestión.

Acheteur Vérifié

Published on 08/03/2022 à 13h11 following a purchase from 11/12/2021

fast, efficient and safe

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Acheteur Vérifié

Published on 08/03/2022 à 12h52 following a purchase from 23/12/2021

Super

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Acheteur Vérifié

Published on 08/03/2022 à 12h45 following a purchase from 24/02/2022

good perfect

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Verified Buyer

Published on 08/03/2022 à 10h30 following a purchase from 17/08/2021

great service