CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Thank you for your feedback. We are glad that you like the size of our products. We appreciate your comment on pricing and will take it into our considerations.
Best regards,
the CITY-LOCKER Paris team
F
Francesca A.
Rating: 3 out of 5
following a purchase from 02/08/2025
Very useful and safe but a little expensive
Response from CITY-LOCKER Paris
Bonjour ,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris et merci de nous faire part de votre avis.
Les espaces CITY-LOCKER sont surveillés par nos caméras de vidéo-surveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible.
Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier.
Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurité à double sécurisation : code porte et code casier.
Et de plus, ramener au bagages cela coûte 3,75€ pour la journée (8:00-22:00)
Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée et au plaisir de vous revoir chez CITY-LOCKER.
L
Loucaz S.
Rating: 3 out of 5
following a purchase from 03/08/2025
Practical possibility to store luggage. Simple locking mechanism.
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Aurelien L.
Rating: 3 out of 5
following a purchase from 03/06/2025
Convenient only up to 10PM. Which I don’t understand why. You just need the code to enter therefore people could come pick up their luggage at any time
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Response from CITY-LOCKER Paris
Hello,
Thank you for using our luggage storage service in Paris.
For the moment and for security reasons, it is not possible to keep the shop open 24/7, we are sorry.
A reminder of this information is very clearly stated on our website and on the reservation confirmations.
We wish you a pleasant day and hope to see you very soon at one of our CITY-LOCKER storage locations.
S
Stephanie S.
Rating: 3 out of 5
following a purchase from 24/06/2025
Worked fine enough. But there is no way a locker fits 4 carry on bags as advertised. We barely fit three. Be cautious of this if you have multiple bags.
Response from CITY-LOCKER Paris
Bonjour , merci d'avoir utilisé notre service, nous sommes désolés qu'il n'ait pas répondu à vos attentes.
Il est possible de vérifier les mesures exactes sur notre site afin de les comparer avec vos bagages afin de vous assurer du nombre de casiers dont vous avez besoin.
Au plaisir de vous revoir dans l’une de nos consignes à bagages parisiennes.
P
Paola Cinzia D.
Rating: 3 out of 5
following a purchase from 14/06/2025
very satisfied, the only drawback is that when I booked it seemed to be located inside the Chatelet Les Halles station instead it is about 1.5 km away. For me, who had to stay in the city for 3 hours, it was not exactly easy to move with luggage and a child. Thank you
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Response from CITY-LOCKER Paris
Hello,
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations.
We take good note of your comments that will help us improve our service.
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
K
Karine P.
Rating: 3 out of 5
following a purchase from 06/06/2025
Le concept est génial. Mais dommage qu'il n'existe pas de veilleur pour débloquer le casier quand nous avons 6 min de retard. Obligée de repayer une journée. Mais très bonne réactivité du service par mail.
Response from CITY-LOCKER Paris
Thanks for sharing your opinion and for sharing your experience with us.
We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon.
Have a good day.
J
Josep M.
Rating: 3 out of 5
following a purchase from 28/04/2025
.
S
Silvia F.
Rating: 3 out of 5
following a purchase from 01/05/2025
There should be an option to cancel. In the end, we only used one box and could not cancel the other one.
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Response from CITY-LOCKER Paris
Thanks for sharing your opinion and for sharing your experience with us.
We are glad that you appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon.
Have a good day.
M
Mélanie G.
Rating: 3 out of 5
following a purchase from 15/04/2025
Practical service, easy to use and located in places suitable for tourists. The only downside is the price of €15 regardless of the duration of use. A price adaptable to the duration would provide a better service for short-term tourists.
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Response from CITY-LOCKER Paris
Thank you for using our service. We take note of your comment which we will forward to the relevant department. The price of €15/day/4 bags makes our service the cheapest in Paris considering the level of baggage security, which is €3.75/day/bag - €0.26/hour/bag. We look forward to seeing you again in one of our CITY-LOCKER luggage storage spaces.
B
Brooke N.
Rating: 3 out of 5
following a purchase from 01/04/2025
We rented a locker (1/4) that never opened for us with the code.
Response from CITY-LOCKER Paris
Merci d'avoir utilisé notre service de consigne à bagages sur Paris.
Notre hotline est disponible de 8h à 22h tous les jours pour répondre à vos questions et vous aider en cas de difficulté.
En cas de problèmes techniques, notre hotline peut vous aider à ouvrir votre casier ou la porte, vous assister dans le processus de réservation ou vous envoyer un technicien en cas de problèmes plus graves.
Les avez vous contacté?
Vous trouverez également un grand nombre de réponses aux questions que vous pouvez vous poser en consultant la rubrique FAQ de notre site internet.
Les réponses qui vous sont apportées sont en 6 langues.
En espérant vous avoir apporté les précisions nécessaires, nous espérons vous revoir au sein de l’une de nos consignes CITY-LOCKER.
P
Pierre B.
Rating: 3 out of 5
following a purchase from 01/04/2025
very expensive service, not indicated at the foot of the cathedral and poorly signposted in the streets
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Response from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris and for entrusting us with your bags. We are sorry if you found our service expensive; we always strive to offer the best service at the best available price while guaranteeing the highest level of security for your luggage. We will never do enough to keep your most precious belongings safe. We apologize if the location of our storage did not suit you. However, the addresses of the storage facilities are clearly indicated on the website just before making a reservation, along with a map that allows you to locate it in terms of duration and distance from your departure point. We look forward to seeing you again at CITY-LOCKER.
M
Michel B.
Rating: 3 out of 5
following a purchase from 19/03/2025
I sent you an email without a response to request access later in the evening for the end of shows, for example.
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Response from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris. For the moment, and for security reasons, it is not possible to keep the shop open 24/7, we are sorry. A reminder of this information is clearly stated on our website and on the reservation confirmations. We wish you a pleasant day and hope to see you again soon at one of our CITY-LOCKER storage facilities.
S
Simone Pietro R.
Rating: 3 out of 5
following a purchase from 16/03/2025
I found the price quite expensive: 15 euros for a couple of hours. When I came back to pick up my luggage, I couldn't enter the code on the keyboard; it seemed not to work. Fortunately, there was a couple inside who were about to leave, and they opened the door for me.
Response from CITY-LOCKER Paris
Bonjour ,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris et merci de nous faire part de votre avis.
Les espaces CITY-LOCKER sont surveillés par nos caméras de vidéo-surveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible.
Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier.
Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurité à double sécurisation : code porte et code casier.
Et de plus, ramener au bagages cela coûte 3,75€ pour la journée (8:00-22:00)
Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée et au plaisir de vous revoir chez CITY-LOCKER.
C
Carole C.
Rating: 3 out of 5
following a purchase from 18/03/2025
The locker was ok and practicle but it was very difficult to enter in the locker space. I had to do the code 4 times with no success and ask for a tourist help. So anxious time. Unless this point . The locker was clean and correct.
Response from CITY-LOCKER Paris
Hello,
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations.
We take good note of your comments that will help us improve our service.
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
CITY-LOCKER’s Team.
E
Eliane S.
Rating: 3 out of 5
following a purchase from 15/03/2025
Good for leaving the suitcases but the locker is too small for 4 suitcases, even though they are cabin size. I had to reserve a second one, which is a shame.
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Response from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris. We remind you of the size of our lockers which are specified on our website: L.48cm H.61cm P.85cm This dimension is suitable for most large suitcases and can hold up to 4 international IATA cabin luggage (55 x 35 x 20cm). Please remember, as with airlines, to check the dimensions of your luggage. We look forward to seeing you again at CITY-LOCKER.
A
Anna B.
Rating: 3 out of 5
following a purchase from 16/03/2025
Too expensive for the service offered
Response from CITY-LOCKER Paris
Bonjour ,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris et merci de nous faire part de votre avis.
Les espaces CITY-LOCKER sont surveillés par nos caméras de vidéo-surveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible.
Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier.
Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurité à double sécurisation : code porte et code casier.
Et de plus, ramener au bagages cela coûte 3,75€ pour la journée (8:00-22:00)
Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée et au plaisir de vous revoir chez CITY-LOCKER.
S
Sandrine R.
Rating: 3 out of 5
following a purchase from 12/03/2025
Very convenient access and well located. BUT when you arrive with a 20kg suitcase and have a locker up high, it's very difficult! It would be good to ask if you want a locker on the bottom or if it doesn't matter.
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Response from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris. Our hotline is available from 8 AM to 10 PM every day to answer your questions and assist you in case of difficulties. In case of technical problems, our hotline can help you open your locker or the door, assist you in the booking process, or send a technician in case of more serious issues. You could have contacted them to request a locker change. We would have been very happy to change your locker for you. You will also find a large number of answers to questions you may have by consulting the FAQ section of our website. The answers provided are in 6 languages. Hoping to have provided you with the necessary clarifications, we hope to see you again at one of our CITY-LOCKER storage facilities.
A
Alba H.
Rating: 3 out of 5
following a purchase from 14/03/2025
It was good but it was very difficult to open the door
Response from CITY-LOCKER Paris
Merci d'avoir utilisé notre service de consigne à bagages sur Paris.
Notre hotline est disponible de 8h à 22h tous les jours pour répondre à vos questions et vous aider en cas de difficulté.
En cas de problèmes techniques, notre hotline peut vous aider à ouvrir votre casier ou la porte, vous assister dans le processus de réservation ou vous envoyer un technicien en cas de problèmes plus graves.
D
Davide G.
Rating: 3 out of 5
following a purchase from 08/03/2025
The lock of the locker n.11 does not work properly, it can be opened just pulling the door of the locker.
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Response from CITY-LOCKER Paris
Hello, Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have you called the hotline open from 8am to 10pm to ask for a change of locker? For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris. CITY-LOCKER’s Team.
C
Carme G.
Rating: 3 out of 5
following a purchase from 01/03/2025
I recommend it. It worked very well for us.
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Response from CITY-LOCKER Paris
Bonjour,
Merci d'avoir utilisé notre service de consigne à bagages sur Paris. et de nous avoir fait votre feed back,
In a constant desire to improve our quality of service, please let us know if you have encountered any difficulties so that we can rectify any malfunctions and improve our service. You can contact us at [email protected].
A big thank you and we hope to see you back soon in one of our CITY-LOCKER slogans.
R
ROGER G.
Rating: 3 out of 5
following a purchase from 10/02/2025
A bit expensive. There should be an hourly rate. Otherwise no problem. good location.
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Response from CITY-LOCKER Paris
Thank you for using our luggage storage service in Paris and for entrusting us with your luggage.
We're sorry if you found our service expensive, we always try to offer the best service at the best price available by guaranteeing you the highest level of Security for your luggage.
We can't do enough to keep your most precious possessions safe.
We look forward to seeing you again at CITY-LOCKER.
N
Neva G.
Rating: 3 out of 5
following a purchase from 14/02/2025
Locker too small, it doesn’t fit 4 luggages as stated
Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris.
The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and can fit up to 4 luggages ONLY and ONLY if the size of locker is under or equal to the IATA format (55 x 35 x 20cm).
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a good day and hope we will have the pleasure to welcome you in one of our CITY-LOCKER.
B
Bernardo M.
Rating: 3 out of 5
following a purchase from 13/01/2025
Worked fine but the price could vary according to time being used
Response from CITY-LOCKER Paris
Bonjour,
Thank you for using our service.
Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent.
We guarantee you won't find a cheaper price in Paris unless you leave your luggage at a friend's apartment :)!
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
CITY-LOCKER’s Team.
O
Olivier D.
Rating: 3 out of 5
following a purchase from 12/01/2025
Practical, secure. But expensive when you're on your own, would need smaller lockers for smaller luggage.
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Response from CITY-LOCKER Paris
Hello
Thank you for using our service and for sending us this information.
The locker you rented was used for 4 hours, i.e. 3.75€/hour of use.
It's a lot of money, but it's the cheapest rate you'll find in Paris for such a high level of security and ease of use.
We look forward to seeing you soon at CITY-LOCKER.
M
MARIELA C.
Rating: 3 out of 5
following a purchase from 30/12/2024
We used city locker twice in Paris this time: Notre Dame and Montparnasse. The former is a bit dated and the door would not let us in when we went to pick up our luggage near the closing time. We had a bit of a moment because they did not answer the phone, it was late and the code did not work. After some time the door opened.
The later, Montparnasse City Locker, is more modern, seems cleaner and everything worked well. The location is very close to the Gare Montparnasse. The service is expensive in comparison with the Gare the Lyon service, which was very good and handy.
Response from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
A
Anneleen D.
Rating: 3 out of 5
following a purchase from 29/12/2024
Het was goed. Maar het is wel duur. Wij wilden het maar 2uur en half gebruiken, en het had fijn geweest moesten we kunnen voor beperkte tijd huren. Op zich was de services wel vlot.
S
Sylvain G.
Rating: 3 out of 5
following a purchase from 28/12/2024
expensive for the service
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Response from CITY-LOCKER Paris
Thank you very much Sylvain for entrusting us with your luggage. We are sorry if you found our service expensive, we always try to offer the best service at the best price available by guaranteeing you the highest level of SECURITY for your luggage. However, you dropped off your luggage at 12:32 and picked it up at 17:11, i.e. almost 5 hours of use, i.e. an average of 2.4 euros per hour, certainly for several pieces of luggage. I challenge you to find a cheaper service in Paris, unless you drop off your luggage at a friend's! Hope to see you again at CITY-LOCKER!
L
Lorenzo T.
Rating: 3 out of 5
following a purchase from 19/12/2024
L’ambiente era sporco con una bottiglia di vetro spaccata per terra e un forte odore di birra , nonostante questo rimane un servizio molto comodo.
Response from CITY-LOCKER Paris
Hello, Lorenzo Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
Á
Álvaro M.
Rating: 3 out of 5
following a purchase from 15/12/2024
Dirty
E
Eva C.
Rating: 3 out of 5
following a purchase from 10/12/2024
El sitio está bien, y es fácil acceder con los códigos, pero tuvimos que alquilar dos taquillas porque en una no cabían, llevábamos dos de cabina pequeñas y otra un poquito más grande, así que 30€ por 3 maletas y un total de 3h que estuvieron es algo caro. Pero si vas con un par de cabina y aprovechas el día completo te compensa .
S
Shannon T.
Rating: 3 out of 5
following a purchase from 10/12/2024
While it was easy to navigate and close to the station, it did not fit as much as it said it could so I was required to buy two lockers.
Response from CITY-LOCKER Paris
Thank for using our service Shannon The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20cm) so that the number that can feat in on luggage depends of your locker size. So our lockers can feat up tu 4 luggaes ONLY and ONLY if the size of locker ins under or equal to the IATA format (55 x 35 x 20cm)
P
Philip H.
Rating: 3 out of 5
following a purchase from 28/11/2024
Location was good.
Response from CITY-LOCKER Paris
Bonjour Philip, Merci de nous faire part de votre avis, Nous sommes heureux que vous ayez apprécié votre passage chez CityLocker et espérons vous revoir très vite au sein de l’une de nos consignes. Bonne journée.
M
Myriam V.
Rating: 3 out of 5
following a purchase from 22/11/2024
In the end, I had to pay for a second locker because, contrary to what was indicated, the lockers don't take 4 suitcases...
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Response from CITY-LOCKER Paris
Thank you for using our service. We would like to remind you of the size of our lockers, which are specified on our website: W.48cm H.61cm D.85cm This size fits most large suitcases and can hold up to 4 pieces of IATA international size cabin luggage (55 x 35 x 20cm). Have a nice evening
C
Cristina B.
Rating: 3 out of 5
following a purchase from 18/11/2024
El servicio genial, pero para nosotros, PEQUEÑAS
Response from CITY-LOCKER Paris
Thank for using our service The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20cm) so that the number that can feat in on luggage depends of your locker size. So our lockers can feat up tu 4 luggaes ONLY and ONLY if the size of locker ins under or equal to the IATA format (55 x 35 x 20cm)
B
Borja M.
Rating: 3 out of 5
following a purchase from 10/11/2024
Todo excelente pero un poco caro
Response from CITY-LOCKER Paris
Hello Borja, On the site it is written From 2€, you have access to information on the site The price is €12.00/day per locker for one day (8:00-22:00). (€15.00/day on weekends and public holidays) For reservations of several days, the rates are decreasing. Some days benefit from promotions, which can go down to 2€/day.
J
Jean-Marie C.
Rating: 3 out of 5
following a purchase from 28/10/2024
The explanation by sms could be in French and clearer. It would also seem that there is no possibility of deleting a number in the event of a mistake... A reminder the day before or the same day would also be appreciated instead of searching in the messaging system...
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Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
P
Patrick A.
Rating: 3 out of 5
following a purchase from 28/10/2024
Interesting concept, box grand, but name your sites after the nearest metro station or street.
Translated reviews
Response from CITY-LOCKER Paris
Hello Patrick Thank you for sharing your opinion with us. We are sorry if the location of our locker did not suit you. However, the addresses of the lockers are clearly indicated on the website just before you make a reservation, along with a Google Maps map showing the location in terms of time and distance from your departure point. We wish you a pleasant day and hope to see you soon in one of our lockers.
L
Lia B.
Rating: 3 out of 5
following a purchase from 27/10/2024
To expensive
Response from CITY-LOCKER Paris
Hello Lia, Thank you for using our service. Regarding the price, it is from 15€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
A
André B.
Rating: 3 out of 5
following a purchase from 06/10/2024
Relatively expensive luggage storage
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Response from CITY-LOCKER Paris
Thank you very much André for entrusting us with your luggage. We are sorry if you found our service expensive, we always try to offer the best service at the best price available by guaranteeing you the highest level of SECURITY for your luggage. We can never do enough to keep your most precious possessions SAFE. We look forward to seeing you again at CITY-LOCKER.
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