English 
B
Rating: 5 out of 5
Works very well!
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 616 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 3, 4 and 5 stars
Reset filtersL
Rating: 5 out of 5
Good amount of space, easy to find, easy to access. Will use again.
C
Rating: 4 out of 5
Near the train station. Big locker. Two medium sized and one small sized suitcases fit in the locker. You can open as often as you want. Unfortunately you already must retourn to keep your stuff until 10 pm
P
Rating: 5 out of 5
the procedure for the payment was easy and the indications clear
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E
Rating: 5 out of 5
Very easy and convenient!
L
Rating: 3 out of 5
Not very close to train station (Gare de Lyon) and have to book online, lucky for us they accept PayPal
Response from CITY-LOCKER Paris
Hello Luc, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
L
Rating: 5 out of 5
Todo correcto, rápido, eficaz
C
Rating: 5 out of 5
Great site, easy to use for booking
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A
Rating: 5 out of 5
It was perfect and clear.
D
Rating: 4 out of 5
Very good location, easy to find and access. The locker itself was clean, however, the smell inside the room was quite horrible.
F
Rating: 5 out of 5
Very good experience
C
Rating: 5 out of 5
Everything went well
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F
Rating: 5 out of 5
Todo perfecto, fácil y sin problemas
T
Rating: 3 out of 5
The size of the cabinet was not true. Doesn’t fit 4 carry-on luggage.
Response from CITY-LOCKER Paris
Thank for using our service TASSIA The size of the lockers is H.61cm x W.48cm x D.85cm. This dimension is suitable for most large suitcases and should allow to fit up to 4 small luggages international IATA format (55 x 35 x 20cm) so that the number that can feat in on luggage depends of your locker size. So our lockers can feat up tu 4 luggaes ONLY and ONLY if the size of locker ins under or equal to the IATA format (55 x 35 x 20cm)
X
Rating: 4 out of 5
Easy to operate.
Y
Rating: 3 out of 5
Ideally, there would be a cancellation window, which would make it even easier to use. It would also be nice if they offered a half-day option, not just full-day rentals.
Response from CITY-LOCKER Paris
Hello, Yoko Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
M
Rating: 4 out of 5
Playful navigation is very practical. On-site access is easy to find.
Correct experience
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Correct experience
M
Rating: 5 out of 5
I really liked how easy it was. Literally done in minutes. Allowed us to explore the town until our train without having to lug our backpacks around.
M
Rating: 5 out of 5
È la prima volta che ho usufruito di un servizio del genere. È stato tutto facile, direi perfetto.
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M
Rating: 5 out of 5
Absolutely useful.
I
Rating: 4 out of 5
El acceso era bueno pero el local estaba un poco sucio y viejo.
L
Rating: 5 out of 5
Un poco costoso pero está bien ubicado.
E
Rating: 5 out of 5
The site was very clear and easy to navigate.
B
Rating: 5 out of 5
Everything perfect, impeccable service!
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K
Rating: 5 out of 5
I had some reservations after reading other reviews and was nervous but everything worked out smoothly for me and I was able to get in/out with no issues and helped save me time. Email communication was strong
M
Rating: 5 out of 5
Es war sehr bequem und unkompliziert
H
Rating: 5 out of 5
Very convenient and lockers big enough to fit in 2 suitcases. Reasonably priced and our belongings were safe.
L
Rating: 5 out of 5
Easy to use
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F
Rating: 3 out of 5
El local no está tan cerca de la Torre Eiffel, hay que caminar bastante, el moverse dentro del local cuando coincides con otras personas resulta incómodo, lo positivo es el tamaño del lockers, es grande y cómodo para 4 maletas.
Response from CITY-LOCKER Paris
Bonjour Freddy Marcos Merci de nous faire part de votre avis, Nous sommes désolés si la localisation de notre consigne ne vous a pas convenu. Cependant, les adresses des consignes sont clairement indiquées sur le site internet juste avant d’effectuer une réservation complémenté de la carte Google Maps permettant de la situer en durée et distance par rapport à votre lieu de départ. Nous vous souhaitons une agréable journée et espérons vous revoir très vite au sein de l’une de nos consignes.
Q
Rating: 5 out of 5
Quick simple and effective. Well worth it for peace of mind and saving your back
L
Rating: 5 out of 5
All ok
N
Rating: 4 out of 5
I am satisfied. Jean Francois had been very responsive. Thank you.
Response from CITY-LOCKER Paris
Bonjour #FIRSTNAME#, Merci d'avoir utiliser notre service et de nous avoir fait votre feed back, Dans un soucis constant d'amélioration de notre qualité de service pourriez nous dire si vous avez rencontré des difficultés afin que nous puissions rectifier d'éventuels dysfonctionnements et nous améliorer. Un grand merci.
E
Rating: 5 out of 5
Top very
V
Rating: 3 out of 5
Such a great idea, easy to unlock with the codes.
However the locker was not clean.
The location was very far from the train station, would be more convenient if it was closer to transport links.
However the locker was not clean.
The location was very far from the train station, would be more convenient if it was closer to transport links.
Response from CITY-LOCKER Paris
Bonjour Victoria et merci d'avoir pris le temps de porter ce problème à notre attention. Étant très soucieux de la satisfaction de nos clients, nous prenons en compte votre retour et veillons toujours à améliorer notre service afin de toujours mieux satisfaire nos clients. Au plaisir de vous revoir dans de meilleures conditions.
A
Rating: 5 out of 5
Very good! Security top!
J
Rating: 4 out of 5
Thank you
M
Rating: 5 out of 5
Super handy for taking the load off during the day
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R
Rating: 5 out of 5
Easy access, clear instructions
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B
Rating: 3 out of 5
Smelled badly inside
Response from CITY-LOCKER Paris
Bonjour Bart et merci d'avoir pris le temps de porter ce problème à notre attention. Étant très soucieux de la satisfaction de nos clients, nous prenons en compte votre retour et veillons toujours à améliorer notre service afin de toujours mieux satisfaire nos clients. Au plaisir de vous revoir dans de meilleures conditions.
E
Rating: 5 out of 5
Easy access, good space in lockers.