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H
Rating: 5 out of 5
Very practical!
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 613 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 3, 4 and 5 stars
Reset filtersG
Rating: 5 out of 5
Very easy to order, even at the last minute. Email with codes came through quickly.
R
Rating: 5 out of 5
Very easy to use, we were able to go back and pick up or store more stuff in the same locker throughout the day as needed. Very safe option for storage. Will use again.
A
Rating: 5 out of 5
Hello
J
Rating: 5 out of 5
it's a really good concept!
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C
Rating: 5 out of 5
worked well
R
Rating: 5 out of 5
Easy to access and safe
L
Rating: 5 out of 5
It was top! I recommend!
H
Rating: 5 out of 5
Easy access and very secure
M
Rating: 4 out of 5
Everything worked out fine other than you have to press the buttons firmly in to open the doors
L
Rating: 3 out of 5
Clean lockers, safe place. However the size does not fit 4 x 24 inch suitcases. Only 2.
Also some are highly siruated which makes lifting heavy luggage bags into it very difficult.
Also some are highly siruated which makes lifting heavy luggage bags into it very difficult.
Response from CITY-LOCKER Paris
Hello Lang Ha, Thank you for sharing your opinion, the lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
J
Rating: 4 out of 5
Easy to use. Does not depend on an app
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A
Rating: 5 out of 5
Clean, efficient and convenient.
C
Rating: 5 out of 5
Very good
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L
Rating: 5 out of 5
excelente! muy seguro e instrucciones claras.
J
Rating: 5 out of 5
It's all very simple...
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C
Rating: 5 out of 5
What a great asset for early arrivals in Paris! Locked up my bags and got several hours of exploring in before my accommodations were available.
T
Rating: 4 out of 5
Lack of information inside (I had to help other customers)
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V
Rating: 5 out of 5
Perfect
P
Rating: 4 out of 5
It could be cheaper because 15€ to leave the stuff is a bit expensive
S
Rating: 5 out of 5
Great location to keep your bags for the day. Very secure and easy to use.
V
Rating: 4 out of 5
The setup is well organised and it was simple enough to access the facility.
I was struggling with a sore back on the day though, and I was very surprised when I discovered the locker was on the third level up. I had to hoist a 25kg suitcase up to head height with no-one to ask for help. I struggled and am a woman of medium to good strength. For someone less able this would be a show-stopper and make the service completely unusable.
I was struggling with a sore back on the day though, and I was very surprised when I discovered the locker was on the third level up. I had to hoist a 25kg suitcase up to head height with no-one to ask for help. I struggled and am a woman of medium to good strength. For someone less able this would be a show-stopper and make the service completely unusable.
A
Rating: 5 out of 5
Perfect!
The location is good, between Eiffel tower and Invalids, and you can reach it by train or bus easily.
The access with security code was very easy and safe. The same with the process to open the locker.
Very clean and safe, easily to repeat and recommend.
The location is good, between Eiffel tower and Invalids, and you can reach it by train or bus easily.
The access with security code was very easy and safe. The same with the process to open the locker.
Very clean and safe, easily to repeat and recommend.
U
Rating: 5 out of 5
Nice
K
Rating: 3 out of 5
Impractical code
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Response from CITY-LOCKER Paris
Hello #FIRSTNAME#, Thank you for using our service and for giving us your feedback. In our constant concern to improve our quality of service, could you please tell us if you have encountered any difficulties so that we can rectify any malfunctions and improve our service, and suggest a code format that you think would be more suitable and that would enable us to maintain the level of security we want to provide? Many thanks and we look forward to hearing from you at [email protected] and to seeing you again in one of our areas. We wish you a pleasant evening.
F
Rating: 5 out of 5
Muy buena localización todo perfecto muy util
A
Rating: 5 out of 5
Very central location , easy to find and access would definitely recommend.
P
Rating: 5 out of 5
Quick and easy booking!
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A
Rating: 5 out of 5
practical and efficient
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A
Rating: 4 out of 5
Très bien
A
Rating: 5 out of 5
Easy to use, very clean, safe area (Les Halles), smooth online payment. I don’t like interactions with strangers and more than that - leaving my luggage with them, so this kind of service is a rescue for me.
L
Rating: 5 out of 5
Citylocker was easy to use. It was very convenient to the apartment that we had rented. We were able to stow our bags and enjoy the rest of our day in Paris! Our bags felt safe, and everything was still there when we returned.
F
Rating: 4 out of 5
The site is very well designed Easy to understand and book
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T
Rating: 5 out of 5
Excellent location , in very close proximity to my rental unit. The entire process to store my luggage until I could check in was so easy. The codes are sent to you as soon as you book the locker.
R
Rating: 5 out of 5
Easy, simple,
S
Rating: 4 out of 5
Ergonomic.
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K
Rating: 5 out of 5
Practicality and safety
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S
Rating: 4 out of 5
Very easy to order
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S
Rating: 3 out of 5
Too expensive. Should have more options for size of lockers.
Response from CITY-LOCKER Paris
Hello, Saran Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
M
Rating: 5 out of 5
Everthing perfect