Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 997 published reviews

5 10,2k 85% 4 1 170 10% 3 295 2% 2 117 1% 1 168 1%

Summary of reviews

City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.

Reviews 3, 4 and 5 stars

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Catherine D.

Published on 18/11/2023 à 09h37 following a purchase from 14/11/2023

What a great asset for early arrivals in Paris! Locked up my bags and got several hours of exploring in before my accommodations were available.

Touret N.

Published on 18/11/2023 à 09h13 following a purchase from 13/11/2023

Lack of information inside (I had to help other customers)

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Valeria P.

Published on 17/11/2023 à 11h47 following a purchase from 13/11/2023

Perfect

Pablo H.

Published on 17/11/2023 à 10h57 following a purchase from 13/11/2023

It could be cheaper because 15€ to leave the stuff is a bit expensive

Sarah P.

Published on 17/11/2023 à 09h57 following a purchase from 11/11/2023

Great location to keep your bags for the day. Very secure and easy to use.

Vivienne R.

Published on 16/11/2023 à 23h38 following a purchase from 12/11/2023

The setup is well organised and it was simple enough to access the facility.
I was struggling with a sore back on the day though, and I was very surprised when I discovered the locker was on the third level up. I had to hoist a 25kg suitcase up to head height with no-one to ask for help. I struggled and am a woman of medium to good strength. For someone less able this would be a show-stopper and make the service completely unusable.

Alejandro G.

Published on 16/11/2023 à 19h54 following a purchase from 05/11/2023

Perfect!
The location is good, between Eiffel tower and Invalids, and you can reach it by train or bus easily.
The access with security code was very easy and safe. The same with the process to open the locker.
Very clean and safe, easily to repeat and recommend.

Ufuk C.

Published on 16/11/2023 à 14h15 following a purchase from 12/11/2023

Nice

Kevin M.

Published on 16/11/2023 à 12h37 following a purchase from 12/11/2023

Impractical code

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Response from CITY-LOCKER Paris Published on 16/11/2023

Hello #FIRSTNAME#, Thank you for using our service and for giving us your feedback. In our constant concern to improve our quality of service, could you please tell us if you have encountered any difficulties so that we can rectify any malfunctions and improve our service, and suggest a code format that you think would be more suitable and that would enable us to maintain the level of security we want to provide? Many thanks and we look forward to hearing from you at [email protected] and to seeing you again in one of our areas. We wish you a pleasant evening.

Francisco Manuel B.

Published on 16/11/2023 à 09h45 following a purchase from 02/11/2023

Muy buena localización todo perfecto muy util

Ann C.

Published on 16/11/2023 à 09h10 following a purchase from 30/10/2023

Very central location , easy to find and access would definitely recommend.

Pauline M.

Published on 15/11/2023 à 10h43 following a purchase from 04/11/2023

Quick and easy booking!

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Aurelie P.

Published on 15/11/2023 à 09h35 following a purchase from 01/11/2023

practical and efficient

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Anna D.

Published on 14/11/2023 à 22h17 following a purchase from 06/11/2023

Très bien

Asta J.

Published on 14/11/2023 à 20h51 following a purchase from 05/11/2023

Easy to use, very clean, safe area (Les Halles), smooth online payment. I don’t like interactions with strangers and more than that - leaving my luggage with them, so this kind of service is a rescue for me.

Linda K.

Published on 13/11/2023 à 20h41 following a purchase from 08/10/2023

Citylocker was easy to use. It was very convenient to the apartment that we had rented. We were able to stow our bags and enjoy the rest of our day in Paris! Our bags felt safe, and everything was still there when we returned.

France P.

Published on 12/11/2023 à 12h28 following a purchase from 31/10/2023

The site is very well designed Easy to understand and book

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Terrie J.

Published on 12/11/2023 à 11h40 following a purchase from 20/09/2023

Excellent location , in very close proximity to my rental unit. The entire process to store my luggage until I could check in was so easy. The codes are sent to you as soon as you book the locker.

Romina C.

Published on 12/11/2023 à 09h51 following a purchase from 02/11/2023

Easy, simple,

Sylvain B.

Published on 11/11/2023 à 21h12 following a purchase from 31/10/2023

Ergonomic.

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Karine A.

Published on 11/11/2023 à 13h37 following a purchase from 01/11/2023

Practicality and safety

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Sylvie R.

Published on 11/11/2023 à 10h49 following a purchase from 27/10/2023

Very easy to order

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Saran B.

Published on 10/11/2023 à 22h58 following a purchase from 02/11/2023

Too expensive. Should have more options for size of lockers.

Response from CITY-LOCKER Paris Published on 11/11/2023

Hello, Saran Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team

Maria Rosario M.

Published on 10/11/2023 à 15h50 following a purchase from 03/11/2023

Everthing perfect

Catherine C.

Published on 10/11/2023 à 15h46 following a purchase from 31/10/2023

This is a safe place to leave your luggage; codes worked well. We took a metro from there to Chatelet as felt it would be too long a walk with our luggage. Would recommend this place.

Artuur K.

Published on 10/11/2023 à 11h32 following a purchase from 06/11/2023

It works

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Joana R.

Published on 10/11/2023 à 08h46 following a purchase from 06/11/2023

Everything worked perfectly

Gabriela F.

Published on 10/11/2023 à 01h28 following a purchase from 05/11/2023

Easy to use.

Patricia L.

Published on 09/11/2023 à 20h14 following a purchase from 14/10/2023

Quick and easy to book

Agnès C.

Published on 09/11/2023 à 19h44 following a purchase from 04/11/2023

Very practical!

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Clément F.

Published on 09/11/2023 à 16h24 following a purchase from 17/10/2023

CLEAR!

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Melanie H.

Published on 09/11/2023 à 12h45 following a purchase from 04/11/2023

Easy to use, did what it says on the tin.

Amandine P.

Published on 09/11/2023 à 10h54 following a purchase from 27/10/2023

Great location for our trip to Paris. We needed to leave our luggage before going to your friend's accommodation. The lockers are large, secure and very easy to book using their app. I'd definitely recommend!

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Pablo G.

Published on 09/11/2023 à 10h04 following a purchase from 31/10/2023

Good location in center of Paris. Everything works perfectly

Marie D.

Published on 09/11/2023 à 10h01 following a purchase from 30/10/2023

I would definetly recommend this. We used this for the whole day. So that we could have another full paris day without carrying out luggage around all day. Our train was in the evening.

Nilabh S.

Published on 09/11/2023 à 09h31 following a purchase from 05/11/2023

1 locker is sufficient for 1 medium size bag and 1 back pack.

Weixuan W.

Published on 09/11/2023 à 04h52 following a purchase from 31/10/2023

fast great

Di B.

Published on 09/11/2023 à 04h12 following a purchase from 20/10/2023

From start to finish, the process of booking through City Locker was smooth and easy! The website was easy to navigate, and the instructions were clear. I would 100% recommend.

Sara R.

Published on 08/11/2023 à 23h12 following a purchase from 30/10/2023

Booked the day before, easy to find and easy to use!

Sara G.

Published on 08/11/2023 à 13h28 following a purchase from 29/10/2023

First time using a locker. But definitely worth repeating. Easy to book and possibility to change. Worked fine with the codes received.