Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 612 published reviews

5 9 878 85% 4 1 154 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 3, 4 and 5 stars

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jan P.

Published on 13/09/2023 à 18h43 following a purchase from 09/09/2023

Perfect Easy Site

Monica M.

Published on 13/09/2023 à 16h10 following a purchase from 04/09/2023

Todo perfecto
Muy practico
Cerca De la Torre eiffel

yuta S.

Published on 13/09/2023 à 15h08 following a purchase from 07/09/2023

Good because it's close to important places. If it were cheaper, even better.

André R.

Published on 13/09/2023 à 13h59 following a purchase from 01/09/2023

Everything like we expected... i recomend the service

Anne P.

Published on 13/09/2023 à 12h01 following a purchase from 03/09/2023

Very convenient and not far from the station!

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Gaétan D.

Published on 13/09/2023 à 11h48 following a purchase from 03/09/2023

Intuitive, easy-to-use site. Booking and obtaining codes is very easy.

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Carlota T.

Published on 13/09/2023 à 09h30 following a purchase from 10/07/2023

The overall experience has been good. No problems to report.

francisco Javier O.

Published on 12/09/2023 à 23h29 following a purchase from 01/08/2023

Todo perfecto

Kirill E.

Published on 12/09/2023 à 17h57 following a purchase from 08/09/2023

The website is easy to use.

David G.

Published on 12/09/2023 à 16h56 following a purchase from 08/09/2023

Muchos españoles y persona de habla español visitan París, por favor pongan las instrucciones en español también

Response from CITY-LOCKER Paris Published on 13/09/2023

Muchas gracias por utilizar nuestro servicio. nuestro sitio web está en 6 idiomas incluido el español. No debiste haber visto las banderas de España en la dehesa de Bienvenida que te hubieran permitido acceder a toda la información en español. Esperamos verte nuevamente en uno de nuestros 6 casilleros de la ciudad y te deseamos un buen día.

Olah S.

Published on 12/09/2023 à 16h26 following a purchase from 08/09/2023

Superb

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Marco V.

Published on 12/09/2023 à 14h44 following a purchase from 07/09/2023

Easy to book and use

Simon B.

Published on 12/09/2023 à 14h34 following a purchase from 01/09/2023

The size description of the locker was a bit misleading.

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Response from CITY-LOCKER Paris Published on 14/09/2023

Hello Simon, Thank you for sharing your opinion, The lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.

Imogen G.

Published on 12/09/2023 à 14h07 following a purchase from 08/09/2023

super easy to find and a very secure excellent service!

Frances C.

Published on 12/09/2023 à 12h38 following a purchase from 03/09/2023

This was a very safe, easy, flexible way to store luggage while we waited to check in. It was nice knowing that the bags were secure. The codes were easy to use - just be sure to enter each number slowly so that it registers correctly.

Stephen T.

Published on 11/09/2023 à 19h29 following a purchase from 02/09/2023

Easy to book. Clear instructions and a large locker. Good location next to metro.

sarah C.

Published on 11/09/2023 à 17h06 following a purchase from 07/09/2023

Easy to use, the cameras in and outside the store let me feel better about utilizing the service since it wasn't supervised by a human at all times. I hope there are monthly check ups on the lockers themselves, because I saw one locker was not opening for a couple that had paid money and received the code for their locker - which just wasn't working for them.

Fernando B.

Published on 11/09/2023 à 15h47 following a purchase from 03/09/2023

Everything worked as expected. Simple and effective.

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Oliver S.

Published on 11/09/2023 à 14h01 following a purchase from 07/09/2023

Buchung über Internet, einwandfreie Navigation, super Service

Giulia D.

Published on 11/09/2023 à 10h44 following a purchase from 02/09/2023

Everything all right. Easy and quick.

Arnaud C.

Published on 11/09/2023 à 02h14 following a purchase from 06/09/2023

Really convenient

Marcus G.

Published on 10/09/2023 à 22h41 following a purchase from 05/09/2023

Without a flaw - everything worked perfect - paymnet, entering, opening etc.

Silvia S.

Published on 10/09/2023 à 19h26 following a purchase from 29/08/2023

good service.

Subota Carballido H.

Published on 10/09/2023 à 13h27 following a purchase from 06/09/2023

All good.

Davide B.

Published on 10/09/2023 à 13h00 following a purchase from 01/09/2023

Molto comodo ed ottimo prezzo

Ioannis P.

Published on 10/09/2023 à 11h52 following a purchase from 04/09/2023

super!

Natasha H.

Published on 09/09/2023 à 21h07 following a purchase from 04/09/2023

Easy to use, safe, convenient locations. Will use again!

Masaki S.

Published on 09/09/2023 à 16h34 following a purchase from 05/09/2023

It’s really convenient! The location and locker size is perfect!

Brian C.

Published on 09/09/2023 à 13h16 following a purchase from 28/08/2023

Kinda expensive but did what it was supposed too do

Hermann O.

Published on 09/09/2023 à 10h52 following a purchase from 23/08/2023

Save locations, easy to book

Claudia C.

Published on 08/09/2023 à 21h03 following a purchase from 04/09/2023

EASY TO BOOK AND EASY TO USE
CODES CAME IMEDIATELY UPON PAYMENT/CONFIRMATION AND WORKED WITHOUT ISSUE
FACILITY CLEAN/SAFE

Cristian P.

Published on 08/09/2023 à 18h56 following a purchase from 04/09/2023

Great product

Serge F.

Published on 08/09/2023 à 16h48 following a purchase from 06/07/2023

Easy to book

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Monica A.

Published on 08/09/2023 à 14h26 following a purchase from 04/09/2023

Was easy to use and straightforward. However the entrance door was opened, I think it would be great to lock it and be able to open it with the code as it originally meant to be.

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Genevieve M.

Published on 08/09/2023 à 13h03 following a purchase from 27/08/2023

Very easy to order and very easy to use. On the other hand 15 euros for leaving 2 suitcases from 10h00 to 17h00.... is very expensive!

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Response from CITY-LOCKER Paris Published on 09/09/2023

Hello Genevieve, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per baggage and that you can put up to 4 bags per locker or maximum 3.75€ per baggage for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!

Anna S.

Published on 08/09/2023 à 11h58 following a purchase from 27/08/2023

Simple enough to use and allows you to have autonomy. Location is great and the facility was clean. When we arrived, the front door was not locked as it should have been so a level of protection was removed. I emailed the company and never heard back.

Response from CITY-LOCKER Paris Published on 08/09/2023

Bonjour Anna Thanks for using our service and for your feedback. We just notice that the answer to your mail have note been sent by our team. Sorry about that. Regarding the door the problem is fixed and regarding the security of the luggage while stored with us are also under video. We hope we will have the pleasure of welcoming you again in one of our 6 locations in París The CITYLOCKER ‘s team

Anindya D.

Published on 08/09/2023 à 07h17 following a purchase from 03/09/2023

Everything went smoothly.

Veronique F.

Published on 07/09/2023 à 18h54 following a purchase from 28/08/2023

Customer service is really great! I made several mistakes, the first being booking on the wrong day. Customer service helped us and reimbursed us. Then some problems to get out of the luggage room, the customer service person helped us kindly despite a difficult situation due to fatigue.The next time I'm in Paris I will not hesitate to rent from city locker. Highly recommended! Merci thank you

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Marc L.

Published on 07/09/2023 à 15h54 following a purchase from 03/09/2023

It's a shame this isn't better known, especially by those who filter museum entrances...

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Tariq S.

Published on 07/09/2023 à 14h23 following a purchase from 02/09/2023

Smooth and easy