English 
V
Rating: 5 out of 5
Easy to use and access. Lockers felt secure.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
Quite practical and easy to access. However, prices are a little high for a single suitcase...
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V
Rating: 5 out of 5
Servizio fondamentale per chi non ha la possibilità di allungare check-in o check-out nelle strutture ricettive
V
Rating: 5 out of 5
Servizio fondamentale per chi viaggia con bagagli piccoli come trolley e zaini per non doverli portare con sé tutto il giorno
V
Rating: 5 out of 5
Everything worked perfectly.
V
Rating: 5 out of 5
Very straight forward and announced measurements for suitcases were accurate.
A
Rating: 4 out of 5
Very clear, easy-to-use site
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V
Rating: 5 out of 5
The booking web app is easy to use. The passwords immediately arrived on my cell phone: one is for the front door, the other for opening the locker.
The last digits of the pw identify the assigned locker.
The last digits of the pw identify the assigned locker.
A
Rating: 5 out of 5
Practical, easy and secure - perfect!
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A
Rating: 4 out of 5
Quick and easy rental
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A
Rating: 4 out of 5
Quick and easy booking, efficient and secure system, I recommend.
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V
Rating: 5 out of 5
Worked great! Perfect location and easy to use the lockers.
V
Rating: 4 out of 5
It was easy to place the order. Be aware that it is only open 8 am to 10 pm.
A
Rating: 5 out of 5
Easy to book
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A
Rating: 5 out of 5
Perfect easy to use Very close to Gare de l'Est and Gare du Nord Perfect
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V
Rating: 5 out of 5
Lugar fácil de llegar, los compartimientos son amplios, nosotros colocamos 3 maletas de cabina y 1 mochila perfectamente. Te pasan por SMS códigos para la puerta y para el compartimiento. Estaba todo muy limpio.
V
Rating: 5 out of 5
Great location, very easy, fair price.
A
Rating: 4 out of 5
Very practical. The only downside: the rate is the same regardless of the length of the service.
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Response from CITY-LOCKER Paris
Hello Sylvie, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available as our rates are for lockers and not per piece of luggage. We hope to see you again and wish you a pleasant day!
A
Rating: 5 out of 5
Perfeito
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V
Rating: 4 out of 5
It was difficult to find, but the rest was excellent.
V
Rating: 5 out of 5
Easy to navigate
V
Rating: 5 out of 5
Excellent service, easy to find location, central location, high security, no fuss, no hassle, just lunch in the secure code and access your locker, timings till 10 also helpful
V
Rating: 4 out of 5
the place was nice
V
Rating: 5 out of 5
Perfect - exactly what we needed. Not sure why people are complaining about the keypad - we found it incredibly straightforward to use. Recommended
V
Rating: 5 out of 5
Reserva rápida e fácil. Bom serviço. Funcionou muito bem.
V
Rating: 5 out of 5
Very good all
V
Rating: 5 out of 5
Tutto perfetto, veramente un servizio ottimo
V
Rating: 5 out of 5
Very close to metro. Felt 100% safe.
V
Rating: 5 out of 5
very useful!!
V
Rating: 5 out of 5
Convenient for emergencies as I could not find a hotel to stay and needed a place to store my luggage.
V
Rating: 5 out of 5
Excelent location and excelent service!
A
Rating: 5 out of 5
Clair
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Response from CITY-LOCKER Paris
We would like to thank you sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with the service you have come to expect. We look forward to seeing you again at City-Locker.
A
Rating: 5 out of 5
Fast and efficient. Rate a little high, 1 or 2 € less /day or half days would be nice. Would deserve more locker points.
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Response from CITY-LOCKER Paris
We would like to thank you sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with the service you have been waiting for, and we have taken into account your comment about the rates. We look forward to seeing you again at City-Locker.
V
Rating: 5 out of 5
This place is a Live saver especially since the majority of places like hotels and AirB&B's does not let you in before 3pm. So we arrived early in the morning and had a whole lot of time to wait before check in so by storing our huge luggages (we reserved 2 lockers) we were then able to freely walk and explore Paris especially the Eiffel Tower while we were waiting to check in. A very productive use of our time.
V
Rating: 5 out of 5
Excellent assistance and system, highly recommend!
V
Rating: 5 out of 5
Easy to order, good price, website explanatory re locker sizes.
A
Rating: 5 out of 5
Very good, easy access, simple booking.
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Response from CITY-LOCKER Paris
We would like to thank you sincerely for your message, which rewards the efforts of our entire team to provide our customers with total satisfaction. We are delighted to have been able to provide you with the service you have come to expect. We look forward to seeing you again at City-Locker.
V
Rating: 5 out of 5
Servicio muy bueno. No lo conocía y seguro repetiremos
V
Rating: 5 out of 5
Really easy and secure. Codes for the door and lockers messaged to me, only a 10 minute walk ( if that) from the metro (chateau Les Halle's). 2 cabin cases and 2 ruck sacks easily fit in 1 locker.
V
Rating: 3 out of 5
There should be much clearer instructions especially regarding more than one locker, and there is no easy way to contact customer service in english. The locker was large ebough to fit in a large suitcase and after understanding how it works with multiple lockers worked just fine
Response from CITY-LOCKER Paris
Thanks for your message and for using our service Sorry you have had problem in contacting the hotline; it can be reached by phone from 8:00 am to 10pm; they answer by text message unless emergencies. The locker size is clearly indicated on the website as well as the number of luggage it can feet but it is difficult for us to give an advise as we do not see your luggage; we can just give a recommandation. We will work on improving the given information and once agin thank you for using city locker and we will work on getting your 5 stars next time.