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A
Rating: 4 out of 5
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 3, 4 and 5 stars
Reset filtersV
Rating: 5 out of 5
Clean space and easy access
V
Rating: 5 out of 5
Everything perfect
V
Rating: 4 out of 5
Reserving the locker was easy and and I received the codes by email and sms right away.
Storage room location was great. Once inside the place was cleaned and locker was big enough for my suitcase.
The issue for me was the keypad to enter the place did not easily recognized the code. When I dropped the suitcase, I had to enter the code 5 times before room door opened. When picking suitcase up it didn't work at all, luckily someone was inside and helped me get in.
There is nobody on site to help in these cases and no contact number where one cloud call to ask help on these type of issues.
Storage room location was great. Once inside the place was cleaned and locker was big enough for my suitcase.
The issue for me was the keypad to enter the place did not easily recognized the code. When I dropped the suitcase, I had to enter the code 5 times before room door opened. When picking suitcase up it didn't work at all, luckily someone was inside and helped me get in.
There is nobody on site to help in these cases and no contact number where one cloud call to ask help on these type of issues.
A
Rating: 5 out of 5
Quick and easy. Instant booking! Great location: right next to the Roissy Bus stop for Paris Charles de Gaulle airport. Perfect for a tourist arriving by plane whose arrival in Paris is several hours before the apartment is available. Thank you very much!
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V
Rating: 5 out of 5
Easy to reach! Everything good!!!
V
Rating: 5 out of 5
Great location, good communication, no problems locking/unlocking
V
Rating: 4 out of 5
Everything worked fine
V
Rating: 5 out of 5
The site is pretty easy to use, there are multiple choices, so it's really great.
V
Rating: 5 out of 5
Hassle free operations, quick customer support services.
V
Rating: 5 out of 5
Excellent service.
V
Rating: 5 out of 5
Tutto perfetto, comodissimo
V
Rating: 5 out of 5
Really easy drop off and pick up, great location in the centre of town and friendly staff. I had absolutely no issues!
V
Rating: 5 out of 5
All good!
V
Rating: 5 out of 5
Easy to reserve online and to enter the code to open the door and the locker. Our locker large enough for two 22" suitcases and 2 small bags. Very convenient location about 2 blocks from Gare de l'Est (although Google maps took us on a longer path to get there). It was 15 Euros for all day.
V
Rating: 5 out of 5
Great service. Totally recommended
A
Rating: 5 out of 5
Very practical and easy to access and use.
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A
Rating: 5 out of 5
the facility is easy to use, the place is easy to find. Everything is perfect.
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A
Rating: 4 out of 5
very practical, with the possibility of booking in advance, but a little expensive as you can't pay for a few hours (full day required).
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V
Rating: 5 out of 5
Just perfect! Near the monuments of paris. I would repeat!
V
Rating: 5 out of 5
Very Good
V
Rating: 5 out of 5
Great
V
Rating: 5 out of 5
Everything went smooth!
V
Rating: 5 out of 5
Excellent.
V
Rating: 4 out of 5
Good position, very confortable to leave luggage and visit the city
V
Rating: 5 out of 5
Very convenient and safe
V
Rating: 4 out of 5
Was easy to order but customer service was not very helpful and the closing times should be more apparent. A pop up or check box would be helpful.
V
Rating: 5 out of 5
excelent locker!
V
Rating: 4 out of 5
good place
V
Rating: 4 out of 5
Quick and easy to use.
V
Rating: 5 out of 5
Todo perfecto. Rápido y sencillo
V
Rating: 3 out of 5
The location is quite scary for a firsttimer in Paris, just getting off the train, there are lots of colored people standing and walking around on the way to the locker. The place seems to be little India or something. The lockers are alright, enough for our 3 small luggages
Response from CITY-LOCKER Paris
Hello thank you for your message We are not responsible for the neighborhood life of the places where we are established. We're here to meet needs like yours when you find us. Rest assured the neighborhood is safe, we have never had any problems with our neighbors
V
Rating: 5 out of 5
brilliant
V
Rating: 5 out of 5
Easy to book and secure lockers. We used 3 lockers in Paris and it was wonderful. Thanks so much!
V
Rating: 5 out of 5
Lockers were really easy to use. I have received via email a code for the front door and another code to open the locker. Super reliable, we would use it again!
V
Rating: 5 out of 5
great service: a convenient arrangement
V
Rating: 4 out of 5
Price is maybe a bit high for what it does but I have no complaints apart from that. Great place to leave luggage if one is travelling through.
V
Rating: 3 out of 5
System worked well except the opening times are inconvenient and customer service was not very helpful.
V
Rating: 5 out of 5
Great case storage. Very convenient for Eurostar station
V
Rating: 5 out of 5
Perfect place to deposit the luggage