English 
V
Rating: 3 out of 5
Lockers were great but the codepanel on the frontdoor was old and from times to times the door didn't open even when the code was right
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Reviews 3, 4 and 5 stars
Reset filtersV
Rating: 4 out of 5
I traveled to Paris in late May and had several hours before I could check into my Air BnB and didn’t want to haul my bags everywhere. I used the Châtelet - Les Halles lockers for several hours. It was close by to the major tourist spots. I booked online and didn’t get a code for the door/locker immediately but emailed the company with my confirmation booking # and they resent a code in the following hour. I would use this company again and recommend for luggage storage.
V
Rating: 5 out of 5
Is a great service. Love that is autoservice.
A
Rating: 5 out of 5
Easy navigation
Translated reviews
V
Rating: 4 out of 5
....
V
Rating: 5 out of 5
very practical website. well explained content which results in a quick booking. when we travel we always try
look for the citylocker because it gives us the most confidence and security
look for the citylocker because it gives us the most confidence and security
V
Rating: 5 out of 5
Es ist ok.
V
Rating: 5 out of 5
All very efficient aand good location for stations
V
Rating: 5 out of 5
While my experience with City Locker got off to a rough start, I can’t really blame the company. I had initially thought that the locker locations were staffed, and so I was never considered how I would access my locker if the lockers were not staffed — which in fact is the case. Turns out after the fact I found an email in my “junk” folder with all the necessary access information — but that didn’t help much, because I never checked there. Fortunately, I was able to reach someone at their central office, and they were able to provide the needed access codes. BOTTOM LINE: Check your email and if you don’t see anything, check your “spam/junk” folder!
V
Rating: 5 out of 5
Quick and reliable.
V
Rating: 5 out of 5
Very good
V
Rating: 5 out of 5
Convenient location and clear instructions. Clean lockers
V
Rating: 5 out of 5
It's perfect. Recommended.
A
Rating: 4 out of 5
Not very ergonomic on the mobile.
Translated reviews
V
Rating: 5 out of 5
City lockers was perfect for us to store our luggage until our flight later that evening. You reserve the lockers online and receive a door code and locker code. We found that one of the lockers assigned to us did not work so we called and within 30 seconds they changed our locked and even popped it open for us.
Note: each locker can fit one large checked suitcase or two small carryon sized suitcases.
Note: each locker can fit one large checked suitcase or two small carryon sized suitcases.
V
Rating: 5 out of 5
Good web, easy to use and intuitive.
A
Rating: 4 out of 5
Perfect but a bit expensive.
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
quick, easy and safe, for 12 euros it is totally worth it!
Translated reviews
V
Rating: 5 out of 5
Reserva muy rapida y efectiva a traves de la web, en muy poco tiempo se recibe el codigo que debes utilizar para entrar y desbloquear tu taquilla reservada.
V
Rating: 5 out of 5
Very easy to use and the location was great! Would definitely recommend to others!
A
Rating: 3 out of 5
Very easy to book. Very small room with no air. Difficult to operate the code to open both the access door and the locker for depositing suitcases.
Translated reviews
Response from CITY-LOCKER Paris
Hello and thank you for your review We do not have rooms we are a luggage storage. All our lockers are the size indicated when you ordered, i.e. W 48 cm x H 61 cm x D 85 cm. This size fits most large suitcases and can hold up to 3 pieces of cabin luggage.
V
Rating: 4 out of 5
easy and good
V
Rating: 5 out of 5
good
A
Rating: 5 out of 5
Cheap, convenient, safe, and easy to maneuver.
Translated reviews
V
Rating: 5 out of 5
Hat alles gut geklappt.
V
Rating: 5 out of 5
Perfect
A
Rating: 4 out of 5
Very good
Translated reviews
V
Rating: 5 out of 5
At first we weren't sure about leaving the bags there and thought "what if something happens and we cannot have our stuff at the time of the flight?". But it was the perfect solution for our last day in Paris. So easy, and with many different options. Will definitely tell my friends about this.
V
Rating: 5 out of 5
Very usefull.
Follow use instructions carefull and will not be hard to access (qr cod at location).
Big deposit boxes .
Follow use instructions carefull and will not be hard to access (qr cod at location).
Big deposit boxes .
V
Rating: 5 out of 5
Received the email with locker codes very quickly, and getting into the building was very easy and secure. I enjoyed the flexibility of the full day access, so I could stop by to pick something up out of my bag as needed.
V
Rating: 5 out of 5
Very easy to use! A great option to drop your bags and enjoy Paris!
V
Rating: 5 out of 5
Information was clear and it was really easy to use.
V
Rating: 5 out of 5
Good location and to find. The whole system is automated and easy to use with a smart phone.
V
Rating: 4 out of 5
Good, easy and safe
V
Rating: 5 out of 5
Ist was great
A
Rating: 5 out of 5
Easy and safe
Translated reviews
A
Rating: 5 out of 5
Top-notch, very simple and effective
Translated reviews
V
Rating: 5 out of 5
It is in a convenient location for shopping at Galleries Lafayette and Pretemps without luggage and an easy walk to Gare St Lazarre. Easy to access. Will use again!
V
Rating: 5 out of 5
Ubicación 10/10, fácil de reservar y de usar, lockers espaciosos y seguros