CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
I had to cancel my trip with my children because of CIVID, of course it was my son who was positive. But what can I do, go on my own... no Of course you offered me a credit note but I don't have a definite date. You're really not accommodating. I don't know if I'll call you again.
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Response from CITY-LOCKER Paris
Hello and thank you for your feedback. You contacted us to let us know that you had cancelled your trip for a COVID reason, and we told you that the service was normally non-refundable, but that in view of your situation we would give you a credit note. I think it's fair to say that we were accommodating.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 01/04/2022
Very easy to use
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/04/2022
Safe place and easy to use. Totally recommend it to enjoy the city without your luggage.
The lockers have planty of space, fitting 3 bags (airplane cabin size) and some back pack.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/04/2022
It was easy to make the reservation
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Verified Buyer
Rating: 5 out of 5
following a purchase from 05/04/2022
So easy to use - book online - get the codes by email - open the door and put the bag in the locker. A great service.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 31/03/2022
nice . close to the stations. the lockers are large.
A
Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/03/2022
Not very secure.
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Response from CITY-LOCKER Paris
Hello and thank you for your feedback. We would like to reassure you that the system is completely secure. You can only enter the premises if you have a reservation. Codes are personal and change every day. No one can have the same code. What's more, all our sites are under alarm and video surveillance. Security is very important to us.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 04/04/2022
Easy to find and clear instructions for use. We had a great day NOT worrying about or walking around with our luggage!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/04/2022
Everything was okey! Good service
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/04/2022
Very comfortable solution to luggage keeping. The instructions were clear. We came back to the lockers several times during the day.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/04/2022
Great service! Recommended. Good location, near the train station to CDG Airport and Metro (Saint Michele-Notre Dame).
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 03/04/2022
good website, good lockers (big enough), good accessability via dual code access
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/04/2022
Great service! Quick and very seamless online booking
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 03/04/2022
Worked fine for me
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 24/11/2021
Very easy to order and complete information was sent quickly.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/04/2022
Easy in use.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 02/04/2022
The location was great for Chatelet and the locker was more than big enough for our 3 carry-on suitcases and would have fit larger suitcases if we needed. We had an issue accessing the lock up with our code but were able to text to get it sorted as soon as possible so there was no major delay.
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/04/2022
Convenient, but only one day pass at 15 euros, which is very expensive when you only need a deposit for a few hours,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/03/2022
Perfect from a logistical point of view, but a little expensive compared to SNCF station lockers.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 28/03/2022
Convenient and easy to use!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/10/2021
Ottimo, facile e veloce! Lo riutilizzerò!
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/03/2022
Simple and easy to use. An exceptional good help to any traveler.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 28/03/2022
Excellent!
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 01/04/2022
Worked well from website but quite expensive if you only need it for a few hours.. like I did!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2022
The site is very easy and intuitive to use, well maintained and the map with the city lockers is really great!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2022
It was so easy and such a relief as it meant we had a whole day without bags. Great idea!
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 27/03/2022
Easy to book. Excellent service.
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/03/2022
Very good and practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2022
Simply perfect ️
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Response from CITY-LOCKER Paris
Hello Claudia Thank you for your review and for using our service. We hope to have the pleasure of seeing you again during your next stay in Paris.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 25/03/2022
Really easy to use and great not lugging stuff around paris. You get texted a code to your phone and it’s very near the station.
V
Verified Buyer
Rating: 3 out of 5
following a purchase from 27/03/2022
Good location and it's good to have this service overall. HOWEVER: (1) Technical issues: out of 3 lockers we paid for, 2 did not send the code to open the lockers. We had to figure out how to contact CITY LOCKER, call and pay international fees, waste time to figure out the next steps. They sent us the codes eventually, but we wasted quite some time... And in the end we did not need 1 of the lockers, so it stayed empty and they did not want to make a refund, despite us asking for it. (2) It is NOT intuitive how to use the lockers. Even if there is a sign next to the lockers, it's not intuitive. I saw many people wandering around and trying to figure out... Perhaps there's a better way? Finally, the customer service people were not very open to receive this feedback in the chat... :-) All in all, thanks for the service, but also be open to new ideas how to improve it!
Response from CITY-LOCKER Paris
Hello and thank you for your feedback. As soon as you contacted us, we checked and texted you the codes within 5 min. You tell us that the service is not easy to use, we are sorry that you did not see the posters above the external keyboard to tell you how to type your code on the keyboard, then the poster above of the keypad inside to open your locker, without forgetting the poster indicating the telephone number of the hotline which is also located just below the keypad. All posters are of course in French and English. We also remind you that everything is clearly indicated in the email you receive with the codes. We note your reflection on the improvement of the service we will install posters with drawings to explain how to type its code on the keyboard.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 23/03/2022
Easy to use, quick to book. Very nice. Should be all over
A
Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2022
The website was mostly easy to use. However, it would be nice if the company partnered with Google translate so that the page could be translated into English or any other appropriate language. I was able to navigate by copying sentences into Google translate. Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2022
Fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/03/2022
Ok ok
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Verified Buyer
Rating: 5 out of 5
following a purchase from 21/03/2022
Easy to manage, very suitable solution if you travel with your backpack f.e.
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 24/03/2022
I was able to reserve and pay for a locker one day in advance and had no issues with the booking. Very simple and easy!
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2022
very well
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Verified Buyer
Rating: 5 out of 5
following a purchase from 26/03/2022
Secure and easy to use
V
Verified Buyer
Rating: 4 out of 5
following a purchase from 26/03/2022
Good service. I would give 5* but I took one star because it is expensive and it did not give the option to store for a couple of hours. You pay the same for the whole day or for 30'.
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