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V
Rating: 5 out of 5
Very easy to book; once booked, the details came through in a text which meant I had them to hand when I needed to use the lockers.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 992 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
Reviews 3, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Practical, simple and effective!
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V
Rating: 5 out of 5
Very easy to book. Super convenient and easy to store our luggage. Would definitely use again!
V
Rating: 5 out of 5
Super easy! A life saver for us when we had to check out early but didn’t leave until the evening. Clean, secure, all the good things
A
Rating: 5 out of 5
Perfect
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V
Rating: 5 out of 5
Very good. The on-line experience was clear, simple to follow and making a reservation was a cinch. It all had some positive reviews which made us first time users select this from the competition which was listed ahead of City Locker.
A
Rating: 5 out of 5
Very practical.
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V
Rating: 3 out of 5
Too expensive
V
Rating: 5 out of 5
Easy to use, Login via Google Account Smart, Little Time Delay After Order
V
Rating: 5 out of 5
Easy to book and access lockers. Super simple!
V
Rating: 5 out of 5
Great service,just £10 all day safe locking service,thank you
A
Rating: 5 out of 5
Top!
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V
Rating: 4 out of 5
Very much better than train station storage!
A
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend it!
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V
Rating: 5 out of 5
Excellent service, central, safe
V
Rating: 5 out of 5
Really simple process, no issues, secure and good location if getting the train to CDG airport.
V
Rating: 5 out of 5
Great idea, easy to Use and convenient.
V
Rating: 4 out of 5
Easy to book. Website could be more straightforward. Should offer a third party payment option.
V
Rating: 5 out of 5
Easy to use, easy to find
V
Rating: 5 out of 5
It was easy, convenient, and inexpensive to use the rental lockers. I am pleased with my experience.
A
Rating: 5 out of 5
Good service. Very practical!
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V
Rating: 5 out of 5
Quite convenient.
A
Rating: 3 out of 5
I had to cancel my trip with my children because of CIVID, of course it was my son who was positive. But what can I do, go on my own... no Of course you offered me a credit note but I don't have a definite date. You're really not accommodating. I don't know if I'll call you again.
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Response from CITY-LOCKER Paris
Hello and thank you for your feedback. You contacted us to let us know that you had cancelled your trip for a COVID reason, and we told you that the service was normally non-refundable, but that in view of your situation we would give you a credit note. I think it's fair to say that we were accommodating.
V
Rating: 5 out of 5
Very easy to use
V
Rating: 5 out of 5
Safe place and easy to use. Totally recommend it to enjoy the city without your luggage.
The lockers have planty of space, fitting 3 bags (airplane cabin size) and some back pack.
The lockers have planty of space, fitting 3 bags (airplane cabin size) and some back pack.
A
Rating: 5 out of 5
It was easy to make the reservation
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V
Rating: 5 out of 5
So easy to use - book online - get the codes by email - open the door and put the bag in the locker. A great service.
V
Rating: 5 out of 5
nice . close to the stations. the lockers are large.
A
Rating: 3 out of 5
Not very secure.
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Response from CITY-LOCKER Paris
Hello and thank you for your feedback. We would like to reassure you that the system is completely secure. You can only enter the premises if you have a reservation. Codes are personal and change every day. No one can have the same code. What's more, all our sites are under alarm and video surveillance. Security is very important to us.
V
Rating: 5 out of 5
Easy to find and clear instructions for use. We had a great day NOT worrying about or walking around with our luggage!
A
Rating: 5 out of 5
Everything was okey! Good service
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V
Rating: 5 out of 5
Very comfortable solution to luggage keeping. The instructions were clear. We came back to the lockers several times during the day.
V
Rating: 5 out of 5
Great service! Recommended. Good location, near the train station to CDG Airport and Metro (Saint Michele-Notre Dame).
V
Rating: 4 out of 5
good website, good lockers (big enough), good accessability via dual code access
V
Rating: 5 out of 5
Great service! Quick and very seamless online booking
V
Rating: 4 out of 5
Worked fine for me
V
Rating: 4 out of 5
Very easy to order and complete information was sent quickly.
V
Rating: 5 out of 5
Easy in use.
V
Rating: 5 out of 5
The location was great for Chatelet and the locker was more than big enough for our 3 carry-on suitcases and would have fit larger suitcases if we needed. We had an issue accessing the lock up with our code but were able to text to get it sorted as soon as possible so there was no major delay.
A
Rating: 4 out of 5
Convenient, but only one day pass at 15 euros, which is very expensive when you only need a deposit for a few hours,
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