CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
Hello Jin, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
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Roan T.
Rating: 3 out of 5
following a purchase from 30/04/2024
Enough space in the locker. 10 minutes walking from the station.
Response from CITY-LOCKER Paris
Hello, Roan Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Iban P.
Rating: 3 out of 5
following a purchase from 25/04/2024
The price for a whole day is fine, but it would be a good idea to set a price per hour or some, others give you that chance. If you need couple of hours or little more, is too expensive.
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Ute L.
Rating: 3 out of 5
following a purchase from 05/04/2024
Map with location would be helpful
Response from CITY-LOCKER Paris
Hello, Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. We just want to remind you that a map is either on the website and on your booking confirmation Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Diego R.
Rating: 3 out of 5
following a purchase from 09/04/2024
Está muy bien, pero el espacio es muy pequeño debería haber sillas baño y algo para cargar el móvil las taquillas no dan mucha sensación de seguridad
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Carine L.
Rating: 3 out of 5
following a purchase from 13/04/2024
I had trouble finding my way out of the garre. So we walked for a long time. Small space, not very practical when several customers are there at the same time. When we left, another customer found suitcases in the locker he'd reserved. We gave him ours.
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Response from CITY-LOCKER Paris
Hello, Carine Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Louis S.
Rating: 3 out of 5
following a purchase from 17/02/2024
Royal location.
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Juliana C.
Rating: 3 out of 5
following a purchase from 12/04/2024
Had we only rented 1 locker, the review would be 4 stars but since we rented 2 and only 1 worked and I haven't been able to be refunded yet, I'm rating 3 stars because it is a great service to tourists. I just sent an email to [email protected] and hope to hear back and be refunded and I'll be happy to edit this review. Thank you!
Response from CITY-LOCKER Paris
Hello, Juliana Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. The refund has been done. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Rolande L.
Rating: 3 out of 5
following a purchase from 02/04/2024
Very practical but too expensive
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Response from CITY-LOCKER Paris
Hello Rolande, thank you for using our service, sorry if you found it a little expensive, we always try to offer the best service at the best price available. We hope to see you soon in one of our Citylockers and wish you a good day!
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Thomas H.
Rating: 3 out of 5
following a purchase from 28/03/2024
door was difficult to open due to technical issue
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Carolyn M.
Rating: 3 out of 5
following a purchase from 30/03/2024
It was very convenient. However, we had to rent 3 lockers because we were 4 people and could't fit more than 1 regular size suitcase in the locker.
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Marcin B.
Rating: 3 out of 5
following a purchase from 01/04/2024
The floor was super dirty. We had to enter a code few times to open a locker. At the end we managed to use it and retrieve our bags safe so it was good. But definitely the whole
Space needs cleaning.
Response from CITY-LOCKER Paris
Hello, Marcin Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Silvia E.
Rating: 3 out of 5
following a purchase from 03/03/2024
O site induz em erro porque parece que o cacifo fica dentro da estação e não é verdade, fica muito longe quando se trás mochilas às costas. Demoramos uns bons 10-15 minutos a a chegar lá.
O cacifo é muito espaçoso.
Response from CITY-LOCKER Paris
Hello Silvia, Thank you for sharing your opinion, We are sorry if the localisation of our storage didn’t fit your expectations. However, storage’s addresses are clearly indicated on the website just before ordering a booking. Furthermore, there is also a Google Maps which allows you to measure the distance and time from your departure location to the storage. We wish you a great day and we hope to see you in one of our storage very soon.
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Malaury B.
Rating: 3 out of 5
following a purchase from 28/03/2024
Easy but misleading booking, the locker should be called Bastille and not Gare de Lyon. It should be possible to choose the height of the locker.
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Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
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Behruz F.
Rating: 3 out of 5
following a purchase from 29/02/2024
Inside the gare de l’est there are safe lockers for half the price and for 24 hours or even longer. I didn t know that. Otherwise I wouldn’t use city locker
Response from CITY-LOCKER Paris
Bonjour Behruz, merci de nous faire part de votre avis, les espaces City-Locker sont surveillés par nos caméras de vidéosurveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible. Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier. Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurisation. Et de plus, ramener au bagages cela coute 3,75€ pour la journée (8:00-22:00) Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée !
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CAROLE D.
Rating: 3 out of 5
following a purchase from 09/03/2024
Too extensive and thé Dior IS Nevers closed, not secured enough
Response from CITY-LOCKER Paris
Hello Carole, We are sorry that you had trouble during your time in one of our storage, Regarding the price, it is 15 euros for 1 day of booking, it corresponds to a little bit more of 1 euro for 1 hour. Regarding the door, we had a technical issue during your visit but it has been fixed since, we are sorry you had to experience that problem. Have a great day from the City-Locker's team.
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Benedicte D.
Rating: 3 out of 5
following a purchase from 09/03/2024
L'endroit est nickel par contre le prix lors de la simulation était de 8€ nous avons décidé de faire finalement la resa le Jr se notre venue et là c'etait 15€ donc un peu déçu par cela
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Sarah K.
Rating: 3 out of 5
following a purchase from 03/03/2024
Hours are limited and it's VERY expensive.
Response from CITY-LOCKER Paris
Hello, Thank you for using our service. Regarding the price, it is from 12€ for 14 hours for up to 4 luggages means 0,22€/hours/luggage for a full day rent. We guaranty you won't find a cheaper price in Paris unless you leave your luggage to a friend apartment :)! We hope we will have the pleasure of welcoming you again in one of our 6 locations in Paris. Have a nice evening.
R
Rénald L.
Rating: 3 out of 5
following a purchase from 26/02/2024
Not very ergonomic
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Response from CITY-LOCKER Paris
Hello Rénald Thank you for taking the time to leave a review of our service. We're sorry we didn't fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
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Amanda S.
Rating: 3 out of 5
following a purchase from 22/02/2024
It was easy to access the lockers and I felt safe leaving my luggage there.
Response from CITY-LOCKER Paris
Hello, Amanda Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Thomas G.
Rating: 3 out of 5
following a purchase from 28/02/2024
Well done and easy to use. However, the real price (which is not 2 euros per day) if you only stay for one day is not clearly enough displayed.
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Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
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Katrina K.
Rating: 3 out of 5
following a purchase from 10/02/2024
Was easy to use. Expensive for the size though it actually doesn’t fit a lot in there. The room also smelt like gone off milk and was physically make me gag when dropping and collecting our suitcases
Response from CITY-LOCKER Paris
Hello, Katrina Thanks for using our service and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 6 locations in Paris. City-Locker's Team
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Océane D.
Rating: 3 out of 5
following a purchase from 11/02/2024
Too bad the price is the same regardless of the number of hours.
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Response from CITY-LOCKER Paris
Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 12€/day/4 pieces of luggage makes our service the cheapest in Paris given the level of luggage security we offer. We take note of your comments and will do our best to earn your 5 stars on your next visit. We hope to see you again soon.
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Jules C.
Rating: 3 out of 5
following a purchase from 02/02/2024
Secure but too expensive
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Response from CITY-LOCKER Paris
Hello Jules, thank you for sharing your opinion with us. City-Locker spaces are monitored by our video surveillance cameras 24/7, and our team ensures that your luggage is stored as securely as possible. Our insurance also covers your personal belongings up to 1,500 euros per locker. All this comes at a price, and we're the only company in Paris to offer this level of security. What's more, returning your luggage costs €3.75 for the day (8:00-22:00). We hope we've answered all your questions, and wish you a very pleasant day!
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Mohamed H.
Rating: 3 out of 5
following a purchase from 02/02/2024
c'est trop cher
Response from CITY-LOCKER Paris
Bonjour, merci de nous faire part de votre avis, les espaces City-Locker sont surveillés par nos caméras de vidéosurveillance 24h/24h 7j/7, notre équipe veille à ce que vos bagages soient stockés dans la plus grande sécurité possible. Notre assurance couvre également vos effets personnels à hauteur de 1500 euros par casier. Et tout cela à un coût effectivement, et nous sommes les seuls sur Paris à vous proposer ce niveau de sécurisation. Et de plus, ramener au bagages cela coute 3,75€ pour la journée (8:00-22:00) Nous espérons avoir répondu à vos interrogations et vous souhaitons une excellente journée !
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Vivien M.
Rating: 3 out of 5
following a purchase from 01/02/2024
Seemed a safe situation to me, I didn’t realize I had to register online prior, so I lost some time in front of the store, also because there was bad phone service. A little bit too expensive €15 for a few hours.
Response from CITY-LOCKER Paris
Bonjour Thanks for using our service. You do not have to create an account online; we just need an email and a tel number so that we can send you your personal codes; max 1 minute to make the booking with a telephone working properly. Regarding the price we can understand you find it a little high but we are the only in Paris to provide this level of safety and security while keeping your luggage (video protection, alarm, door code, locker code, secured lockers and shop and an assistance during opening hours) We hope we will have the pleasure to welcome you again in one of our City-Locker
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Rose G.
Rating: 3 out of 5
following a purchase from 29/01/2024
Too expensive
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Response from CITY-LOCKER Paris
Hello Rose, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
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Mathilde M.
Rating: 3 out of 5
following a purchase from 28/01/2024
Lack of explanations on the site
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Response from CITY-LOCKER Paris
Hello, Thank you for taking the time to leave a review of our service. We are sorry that we did not fully meet your expectations. More details from you about your experience would help us improve the quality of our service. Thank you for your time.
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Frédéric M.
Rating: 3 out of 5
following a purchase from 27/01/2024
The location is far from the Eiffel Tower. The space is very small and there were a lot of people inside: impossible to move around. Expensive.
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Response from CITY-LOCKER Paris
Hello Frédéric and thank you for taking the time to bring this problem to our attention. As we are very concerned about our customers' satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
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Rodrigo C.
Rating: 3 out of 5
following a purchase from 26/01/2024
The process of renting a locker and getting the access code works smoothly.
Response from CITY-LOCKER Paris
Hello Rodrigo, Thanks for sharing your opinion, We are glad that you had appreciated your visit at CityLocker and we hope to see you again in one of our storages very soon. Have a good day.
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Sabine C.
Rating: 3 out of 5
following a purchase from 20/01/2024
Effective but excessively expensive 15 euros for a few hours
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Response from CITY-LOCKER Paris
Hello Sabine, Thank you for using our service. For security reasons, we are unable to keep the boutique open 24 hours a day at the moment. All this information is clearly shown on our website and on the booking confirmations. However, we hope to see you again in one of our Citylockers and wish you a pleasant day.
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Sylvain R.
Rating: 3 out of 5
following a purchase from 16/01/2024
Unfortunately no price per hour
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Response from CITY-LOCKER Paris
Hello , Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day(8:00-22:00). We hope to see you again and wish you a pleasant day!
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Anne H.
Rating: 3 out of 5
following a purchase from 16/01/2024
Just a bit pricey
Response from CITY-LOCKER Paris
Anne Merci d’avoir utilisé notre service. Nous prenons bonne note de votre remarque que nous allons remonter au service concerné. Le prix de 15€/jour/4 bagages , soit 3,75€ du bagages pour la journée ce qui fait de notre service le moins cher de Paris aux vues du niveau de sécurisation du baggage que nous offrons. Nous prenons note de vos commentaires et ferons de notre mieux pour gagner vos 5 étoiles lors de votre prochaine visite. En espérant vous revoir bientôt.
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Anne S.
Rating: 3 out of 5
following a purchase from 14/01/2024
Expensive. No instructions for the return of the suitcase.
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Response from CITY-LOCKER Paris
Hello Anne and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. As the baggage retrieval procedure is the same as for drop-off, we did not feel it necessary to specify this in order not to create any confusion. We look forward to seeing you again in better conditions.
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Camila A.
Rating: 3 out of 5
following a purchase from 27/12/2023
It's not immediately clear how the service works: it would be useful to indicate on the door that you must first register on your site before you can access the locker room. Unfortunately, during my visit all the lockers were occupied, and I didn't know this until after I'd booked and completed the transaction. In such cases, it would be useful to indicate at the entrance to the locker room, or even inside, that all the lockers are occupied.
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Response from CITY-LOCKER Paris
Hello and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We strongly recommend booking in advance, as we are often fully booked. We look forward to seeing you again in better conditions. Happy New Year 2024 The City-Locker's team
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Amandine L.
Rating: 3 out of 5
following a purchase from 01/01/2024
very practical it would be nice if the lockers were a bit bigger but it's practical all the same. but the cleaning on the other hand! a smell especially in the saint germain locker that was horrible it wasn't very clean it's not at all pleasant to put your things down in a place that smells so bad. maybe =that with the 1st of january there was no one to clean it. after that the first one we used didn't smell bad but it wasn't very clean either. but it's so practical that i'll use it again.
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Response from CITY-LOCKER Paris
Hello Amandine and thank you for taking the time to bring this problem to our attention. Please accept our apologies for the inconvenience. We have indeed had a problem with the maintenance staff who normally come every day. As we are very concerned about our customers' satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We look forward to seeing you again and wish you all the best for the New Year. The City Locker's Team
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Iheb J.
Rating: 3 out of 5
following a purchase from 06/12/2023
Alright
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Response from CITY-LOCKER Paris
Hello, Thank you for using our service and for giving us your feedback. In our constant effort to improve our quality of service, please let us know if you have encountered any difficulties so that we can rectify any malfunctions and improve. Thank you very much.
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Chantal B.
Rating: 3 out of 5
following a purchase from 05/12/2023
Very interesting service so that you don't have to walk around with your bags between leaving the hotel and waiting for the train, but the price is exorbitant: €15 for 3 hours is really too much!
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Response from CITY-LOCKER Paris
Hello Chantal, Thank you very much for entrusting us with your luggage, we are sorry if you found our service expensive, we always try to offer the best service at the best price available given that our rates are for lockers and not per bag and that you can put up to 4 bags per locker or maximum 3.75€ per bag for a day (8:00-22:00). We hope to see you again and wish you a pleasant day!
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Lydia G.
Rating: 3 out of 5
following a purchase from 18/11/2023
Useful, but a 1/2-day rate is essential
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Lang Ha P.
Rating: 3 out of 5
following a purchase from 14/11/2023
Clean lockers, safe place. However the size does not fit 4 x 24 inch suitcases. Only 2.
Also some are highly siruated which makes lifting heavy luggage bags into it very difficult.
Response from CITY-LOCKER Paris
Hello Lang Ha, Thank you for sharing your opinion, the lockers sizes are written on our website and can be stored up to 4 luggages (IATA Regulations), it also depends on the luggages size of course. We hope to see you again in one of our storages very soon ! Have a nice day.
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