Customer reviews of CITY-LOCKER Paris

Impractical code

Too expensive. Should have more options for size of lockers.

Surprisingly expensive to leave a small backpack in a storeroom for 3 hours.

I have to enter the codes several times, that costs me a lor of time

Little dirtyserves what it iis made for

We had to punch in the code three times and more to enter the premises on the way in and out, and to access the locker.

Sarebbe più comodo direttamente nella metro station

We had to press several times the codes to open the door and the locker.

Se necesita reservación para entrar al lugar, la ubicación es buena y los locker funcionan bastante bien, son muy espaciosos.

Easy reservation situation even with knowing 1) no and 2) a little bit of French. Prompt email with combinations and instructions reassured us we had a locker and that it would be ready for us before the train ride ended. A sticker on the door invited us to search for context clues and ascertain we were at the right place. Behind a locked storefront door you can see and reach about 20 other lockers between a narrow passage. No attendant on duty, dimly lit room. Combo pad on the door was easy to use to gain entry. Interior key pad was exceptionally sensitive, and would enter a selected number more than once for one push of a key, It took a few tries to get the combination to enter correctly and for the door to "pop" for us. One locker was big enough to accept a DoD "bodybag" rollerboard along with a personal bag. We got two to accommodate our two bodybags, our checked luggage, and our personal items.
There was room for only one customer set at a time, really, to access the lockers. We got there first and were surprised to see the line of individuals behind us. With few people inside, we were able to get in and out quickly. Others were waiting outside, either getting a locker reserved online (great idea!) or asking others how to get a locker. I would have liked the space to be bigger in order to allow more than one party to have access to the lockers at any given time.
Fix the interior combination keypads and arrange the lockers in a way that more than one or two parties can access their items without jostling over each other, and the situation could get 4 or 5 stars.

Tuve que marcar el código varias veces porque ni la puerta exterior ni mi puerta privada se abrían... No hay nadie allí y tampoco un aseo

It would be better to have a watsapp number in case of failure for the code system

No possibility to choose the level where the locker is located. I had a large, heavy suitcase and locker #7 was on the 3rd level. I couldn't lift my suitcase.

The site is practical and easy to use

The keyboards don't work properly, and you can't see the number of characters entered. Not easy to use.

Easy access, price little bit higher than what shows on website.

Um pouco confuso para reservar pois pedem código postal e quando se é turista não se tem conhecimento desses códigos, mas com um pouco de paciência consegue reserva-se.

I got the locker num2 the closure is a bit haphazard. I close it, then I try to pull it with my hand and the closure comes undone and the locker opens. I've done this several times, and sometimes it closes well, and sometimes it opens by itself. So technically it's dangerous. But I've left my stuff there without a worry. The size of the locker is smaller than in the ad.

It says the locker can store 4 bags but I can only store 1

Worked for holding our bags, but we had trouble with the door code, which was super anxiety producing

Muchos españoles y persona de habla español visitan París, por favor pongan las instrucciones en español también

The size description of the locker was a bit misleading.

Very easy to order and very easy to use. On the other hand 15 euros for leaving 2 suitcases from 10h00 to 17h00.... is very expensive!

Simple enough to use and allows you to have autonomy. Location is great and the facility was clean. When we arrived, the front door was not locked as it should have been so a level of protection was removed. I emailed the company and never heard back.

There was a problem opening the luggage box. I received codes by email and sms. The code to open the door worked right away. But the code to open the box didn't work. There was only an answering machine on the given phone number. But after a while a man called me back. I gave my name to the booking and the box was unlocked, the code to open the box was now working properly. We lost an additional quarter of an hour and some stress. In the end, everything worked out. To sum up, I recommend this system. There was a problem, but it was solved quite efficiently.

Booking went smooth via TGV WiFi.

The locker is not big enough to hold 2 check in suitcases.
We had 1 check in suitcase along with 1 small cabin suitcase but were only able to fit in one of the two…

Too expensive Too bad there's no rate for anything shorter than a full day!

In generally it was okay and easy to handle on the smartphone. But i had to press third times the number of the case to put in the suitcases, The door did not open before!

Perhaps I didn't look carefully beforehand, but it was noted that this cuty locker was located in Chatelet, but it was still a 20min walk from the Chatelet metro station. It would be better to find out which metro station was closest to the cuty locker, i.e. Réaumur Sébastopol or Arts et Métiers. The walking time with luggage was long... once there, everything went very smoothly, nothing to complain about.

The codes aren’t secure at all, it is the door code plus your locker number and if anyone catches on, they can just access your locker very easily.

Good service for tourists.

The service is good, there is no question about that. Lockers are big enough. The space is clean and very easy to use. The price, however, is too high for short-time storage as I did. Would give a 5-star review if there were better pricing options.

It was boiling hot there. Should have a better ventilation.

too far from forum des halles

Location not good. Key pad buttons very sensitive and hard to enter password etc

The booking process of a coin locker is too difficult. Too many steps and takes a lot of time. Also virtual cards are not accepted. Too expensive! Would never use ir if I was alone. Despite all, it worked in the end.

Very expensive rates.

The price should be based on the time spent. 15€ for 3 hours is expensive.

Cant say what it was like as in the end I decided not to use them. Shame I couldn’t get the money back, even though I gave them several days’ notice . They did give me a credit for 6 months, but I don’t think I’ll be back in Paris in that time.