Customer reviews of CITY-LOCKER Paris

9,5 /10

Based on 11 625 published reviews

5 9 890 85% 4 1 155 10% 3 295 3% 2 117 1% 1 168 1%

Summary of reviews

CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.

Reviews 4 and 5 stars

Reset filters

Rajiv S.

Published on 11/05/2024 à 19h24 following a purchase from 07/05/2024

Smooth navigation

Translated reviews

Anaëlle S.

Published on 11/05/2024 à 18h36 following a purchase from 01/05/2024

No complaints

Translated reviews

Karin F.

Published on 11/05/2024 à 17h10 following a purchase from 05/05/2024

Easy & comfortable !

SHOHEI U.

Published on 11/05/2024 à 05h43 following a purchase from 05/05/2024

The location of the lockers is easy to find and you won't get lost.

Corinne M.

Published on 10/05/2024 à 17h33 following a purchase from 03/05/2024

Lack of signage at Gare du Nord exit, but otherwise very practical and clean.

Translated reviews

Hannah L.

Published on 10/05/2024 à 14h48 following a purchase from 06/05/2024

Very nice.

Amit B.

Published on 10/05/2024 à 12h55 following a purchase from 05/05/2024

Very easy to use - effective and helpful.

Nathalie M.

Published on 10/05/2024 à 11h59 following a purchase from 22/04/2024

RAS and thank you :)

Translated reviews

Shelbi R.

Published on 09/05/2024 à 22h18 following a purchase from 26/04/2024

This system is excellent in theory, but it breaks down when too many people try to access the building at one time. It is challenging to keep codes private when there is a mob of people around the door trying to figure out how to reserve a locker. Many people thought the location was staffed. This was only a problem in the morning, when dropping off our bags. None of this was an issue when we picked up in the mid-afternoon.

Bernard P.

Published on 09/05/2024 à 14h27 following a purchase from 05/05/2024

Very good location, clean and good-sized trunk

Translated reviews

Rossella Emanuela S.

Published on 09/05/2024 à 13h42 following a purchase from 02/05/2024

Comodissimo!!!!

Chrisselda S.

Published on 09/05/2024 à 13h23 following a purchase from 30/04/2024

Easy to access ! You don’t need to have any physical contact with anyone,Everything is done online and is easy?

Roberta M.

Published on 09/05/2024 à 11h02 following a purchase from 05/05/2024

Ottimo servizio.
Facile e sicuro.

Evangelos M.

Published on 09/05/2024 à 10h41 following a purchase from 17/04/2024

Excellent service, easy order

David L.

Published on 09/05/2024 à 10h38 following a purchase from 04/05/2024

Very useful

Nathalie K.

Published on 09/05/2024 à 10h29 following a purchase from 03/05/2024

It was a very seamless process

Kerstin G.

Published on 09/05/2024 à 08h45 following a purchase from 29/04/2024

Everything worked out great. But there is only one size of locker. It would be better if there were different sizes at different prices.

Domenica S.

Published on 09/05/2024 à 08h09 following a purchase from 30/04/2024

Easy booking and payment. Clear instructions.

Gudrun W.

Published on 08/05/2024 à 20h48 following a purchase from 04/05/2024

Easy to book

Laurence W.

Published on 08/05/2024 à 13h53 following a purchase from 28/04/2024

Easy to access and convenient for spending a day in Paris without luggage...

Translated reviews

Ludovic D.

Published on 08/05/2024 à 10h59 following a purchase from 28/04/2024

Easy control

Translated reviews

Jacob K.

Published on 07/05/2024 à 20h16 following a purchase from 30/04/2024

Everything went as expected.

Translated reviews

Mihary A.

Published on 07/05/2024 à 14h46 following a purchase from 03/05/2024

Impeccable

Translated reviews

Daniela L.

Published on 07/05/2024 à 14h42 following a purchase from 25/04/2024

Easy to’ reach and very convenient

Samantha G.

Published on 07/05/2024 à 13h55 following a purchase from 26/04/2024

Very practical!

Translated reviews

Jessica N.

Published on 07/05/2024 à 12h52 following a purchase from 30/04/2024

Easy to find and easy to access. Would definitely use again.

Marie France R.

Published on 07/05/2024 à 12h24 following a purchase from 30/04/2024

Very excellent service

Clément C.

Published on 07/05/2024 à 12h11 following a purchase from 26/04/2024

Excellent

Translated reviews

Raquel V.

Published on 07/05/2024 à 09h35 following a purchase from 01/05/2024

Booking the locker was easy and we got the codes really fast.

Saioa M.

Published on 07/05/2024 à 06h26 following a purchase from 27/04/2024

Very well!!!

Ying-Yih L.

Published on 07/05/2024 à 02h15 following a purchase from 21/04/2024

Good with no problem.

Emeline M.

Published on 06/05/2024 à 20h55 following a purchase from 19/04/2024

Very practical, easy to access and secure

Translated reviews

BRIGITTE T.

Published on 06/05/2024 à 15h59 following a purchase from 15/04/2024

THE INFORMATION IS CLEAR AND PRECISE.

Translated reviews

Kate R.

Published on 06/05/2024 à 14h18 following a purchase from 27/04/2024

Easy to book

Translated reviews

Christelle D.

Published on 06/05/2024 à 13h50 following a purchase from 26/04/2024

Very practical and functional

Translated reviews

Grigorios S.

Published on 06/05/2024 à 12h55 following a purchase from 01/05/2024

Everything work perfect. The navigation was very good.

Kasia J.

Published on 06/05/2024 à 12h24 following a purchase from 30/04/2024

Once got the hang of entering the door code, it was a super smooth process. Great to book in advance (we saw some folks turn up only to be disappointed that the lockers were all full)

Sonia C.

Published on 06/05/2024 à 11h41 following a purchase from 18/04/2024

Very easy to access. Also very easy to fill in.

Translated reviews

PHILIPPE G.

Published on 06/05/2024 à 09h21 following a purchase from 22/04/2024

Very practical, the only downside was the cleanliness of one of the 2 reserved lockers. There was a kind of towel with blood on it.

Translated reviews

Response from CITY-LOCKER Paris Published on 06/05/2024

Hello PHILIPPE and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We have passed on the information to the maintenance department. We look forward to seeing you again in better conditions.

Elizabeth V.

Published on 06/05/2024 à 07h06 following a purchase from 26/04/2024

Very good and useful!