Customer reviews of CITY-LOCKER Paris

Very good, we were in a bind with our luggage on a Sunday and found this solution very useful. Access to the lockers is via an internet reservation. You then enter a code for the door and a code for the locker. I recommend this service.

It was easy and simple.

Good system, lockers fairly spacious. Wish they had pay per hour payments.

Uncomplicated

It was great, especially as there were no lockers in the St Lazare station. It was practical and easy.

Very nice!

I just used this service near Gare du Nord August 14-17, 2022. I'm from California and I chose this option as I needed to go to London and then back to Paris and didn't need to bring everything with me. I saw the reviews here and was hesitant but saw these around Paris and many people using them.
So you go online and book the time range you want and make sure to pick the correct location. You will pay for the entire day and the day is 8am to 10pm so the day you start and the day you end are counted as whole days and keep in mind their opening hours. The location is automated there is no live person there but the owner is easily accessible and responsive and they have video cameras there to monitor for any issues and for security. Once you pay online you get an email immediately with the codes. There are two codes, one to enter the facility(main front door) using a keypad outside. The second code is used to open your locker using a keypad inside. The locker will pop open. The lockers are a good size you could put several carryons in there or larger suitcases but check the dimensions online. If you close the door and need to open again just use the code again. It is secure and seems theft proof. This is a very short walk about 4-5 minutes or two blocks from the train station exit on Rue du Faubourg Saint-Denis. It is in an alley off that street very easy to find.
Now it is true that the keypad inside doesn't always work the first time. You don't need to panic and start entering the code and pressing buttons like crazy. Just take a deep breath and wait 10 seconds and enter the code again nice and slow. Don't press the keypad like you're text messaging your friends. If you hear any beeps while pressing the keys it means there's an error just wait and enter the code again.
I had interaction with the owner as my train back from London was delayed and arriving after 10pm so I wouldn't make the 10pm closing time. I was worried as I had a flight the next morning. Apparently this time restriction may be for safety reasons.The owner took care of it after using the contact form on the website. Everything worrked out fine and I would use again.

Great place

Excellent, it couldn’t be easier. Secure and clean facilities. We left a couple of big pieces of luggage for a week while we traveled Europe with backpacks. After booking online we received an email confirming the booking and a list of daily codes we could use each day for the main door and to access our luggage. That’s very convenient as it allows you to come back at any time during your booking to pick stuff from your main luggage in case you need it. Really satisfied with the service and we’ll use it again.

Easy to use. Secure. Straightforward instruction. Big space in locker.

At first we looked for another company that has lockers in the city when we arrived, but we didn´t find it, so we searched for others and City Locker appeared. We booked the lockers in front of them and we were given access right away, doing all the process through our phone right there. We used it again on the day we left and it was great again. We strongly recommend it.

It was very expensive for a few hours

Service was smooth and intuitive to use, no issues with the codes. Being able to Drop of our luggage only 2 minutes from the train station gave us a full further day of exploring. 2 Lockers for 3 people was enough size.

Really easy and convenient. Left two large cabin bags and returned to them at several points in the day before retrieving at night.

Overall a very good experience. I read each locker would hold 3 pieces of luggage….I didn’t see the dimensions. I would say 3 small pieces of luggage. Fortunately we were able to get 2 additional lockers at the same sight. We were in process of moving my daughter here for school so we had 4 large cases, 1 small case and 3 backpacks which we managed to fit into 4 lockers. It was great to have a place not to far from our BnB to drop our luggage in the early morning when we arrived while awaiting our 3 pm check in. It allowed us to sightsee in the interim. I would definitely recommend!

Overall ok

Very easy to use. Instructions are clear and the location seems safe. It is a perfect option to use while sightseeing or after you checkout and before you go to the airport.

No problems at all.

It just works. What a great idea. Two pin codes and you are all set.

Good idea - apart from the options at railway stations

Perfect, the best thing that human being created

An excellent solution and easy to operate. Everything worked as it should

I messed up and booked the wrong day. Staff were helpful and sorted it. Small niggle - all communication was by email & text. I did not spot their email response telling me it was sorted so I tried calling the provided number but no reply - which was frustrating.

Easy to use, the code for the locker arrived quickly.

It was secure, practica and easy to use! Would recommend

Very good. Very practical.

Excellent

all right

Very easy to reserve and perfect service.

The locker was much larger than we expected and easily held 2 carry on bags plus 3 small laptop size bags and some shopping. The entire process was easy and it was a short stroll to both stations.(we arrived at one and left from the other). Would absolutely use again

Excelent location and service. You get the codes for the door and lockers immediately after purchase. Everything worked very well. Very spacious lockers.

I had a great experience with City Locker. It was convenient (happened to be close to our hotel), and they were very prompt with the access information, and the instructions were good. On top of that, I needed to extend the reservation by a day, and the person I worked with via email was very helpful in extending the reservation. This was a great service and I would definitely recommend.

Excelente servicio, tuve que dejar de urgencia mis maletas y me enviaron el codigo de acceso al locker al instante, estando ya en la puerta. Recomiendo 100%

Easy reservation

Very practical and safe

Very convenient and easy to use

easy to find, easy to use, price was right.

Impeccable!

・I ordered online in advance, so I don't have to worry about not having a locker to use after I go.

I was afraid someone would take my stuff but the locker was perfectly fine and my stuff exactly as I left them for 5 whole days! Definitely recommend!