English 
S
Rating: 4 out of 5
Good location, functional and secure Opening with codes great
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
4 star reviews
Reset filtersL
Rating: 4 out of 5
The # on the door lock didn't look like a pound / hashtag sign so I had difficulty entering. My suitcase was heavy so I needed a bottom locker. I didn't get to choose and was given a top locker.
M
Rating: 4 out of 5
as expected, no problem found
A
Rating: 4 out of 5
No complaints
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K
Rating: 4 out of 5
Easy & comfortable !
N
Rating: 4 out of 5
RAS and thank you :)
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S
Rating: 4 out of 5
This system is excellent in theory, but it breaks down when too many people try to access the building at one time. It is challenging to keep codes private when there is a mob of people around the door trying to figure out how to reserve a locker. Many people thought the location was staffed. This was only a problem in the morning, when dropping off our bags. None of this was an issue when we picked up in the mid-afternoon.
K
Rating: 4 out of 5
Everything worked out great. But there is only one size of locker. It would be better if there were different sizes at different prices.
L
Rating: 4 out of 5
Easy control
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D
Rating: 4 out of 5
Easy to’ reach and very convenient
R
Rating: 4 out of 5
Booking the locker was easy and we got the codes really fast.
Y
Rating: 4 out of 5
Good with no problem.
P
Rating: 4 out of 5
Very practical, the only downside was the cleanliness of one of the 2 reserved lockers. There was a kind of towel with blood on it.
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Response from CITY-LOCKER Paris
Hello PHILIPPE and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we have taken your feedback into account and are always striving to improve our service in order to better satisfy our customers. We have passed on the information to the maintenance department. We look forward to seeing you again in better conditions.
E
Rating: 4 out of 5
Good service, right price.
R
Rating: 4 out of 5
good rate, and good positions. easy
R
Rating: 4 out of 5
Bien situado. Acceptable price. Mejoraría los teclados, que no terminan de funcionar bien.
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G
Rating: 4 out of 5
It's good, but a bit expensive if you only use it for 3 or 4 hours!
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B
Rating: 4 out of 5
Easy to book on the website
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小
Rating: 4 out of 5
good
J
Rating: 4 out of 5
Good service.
A
Rating: 4 out of 5
Nothing to report
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S
Rating: 4 out of 5
No problems to report
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M
Rating: 4 out of 5
I paid 37€ for 3 days. The service is good and practical but a bit expensive.
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Y
Rating: 4 out of 5
Clean. Easy to use. Close to the railway Station.
L
Rating: 4 out of 5
Good service
M
Rating: 4 out of 5
Locker a little small
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F
Rating: 4 out of 5
Very good, easy to remember, easy to find, easy to use, just a little expensive 15 € from 15h to 21h .
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F
Rating: 4 out of 5
Ir was good
M
Rating: 4 out of 5
Delivers what it promises
R
Rating: 4 out of 5
Fairly easy to use. Could have been my error but I had to enter the door code 3 times to retrieve my bag. No clear guidance on how you get your bags if there is a malfunction. The bag owner may have had to leave France , will they post the bags to a foreign address?
S
Rating: 4 out of 5
We needed to store our suitcases so we could do some sightseeing, specifically the Eiffel Tower. We came directly from Gare Du Nord and fit 4 x small suitcases and 1x medium size in 2 lockers and we had space for 2 x backpacks as well. The locker storage was easy to find and use. Typing the codes in can take a couple of try’s but I had read that on previous reviews so I wasn’t worried and managed it eventually. I chose this place over other cheaper ones as I felt it was more secure. Overall very happy and allowed us to see the Eiffel Tower luggage free then travel straight on to Disneyland Paris after.
A
Rating: 4 out of 5
The site is very simple, the response is fast, and using the deposit is also very easy.
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S
Rating: 4 out of 5
Convenient locker, good location, easy to book. A bit pricey though, it would be nice to offer a half-day rate for example.
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C
Rating: 4 out of 5
The site is simple, but the prices "starting at 2€" are excessive.
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V
Rating: 4 out of 5
It was good, i would use again.
S
Rating: 4 out of 5
It was a little difficult to open, but otherwise everything was fine.
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P
Rating: 4 out of 5
easy to use
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N
Rating: 4 out of 5
Would highly recommend this service, especially if you have a lot of luggage and can't check into your accommodation early.
We had 1 medium sized suitcase and 1 small carry on suitcase and a backpack and we managed to fit it all into one locker. The site is pretty easy to navigate, once payment is made you get an immediate email with all details with access codes, which worked just fine for us. Show up, drop off your bags, go about your day and come back and access your bags again.
We had 1 medium sized suitcase and 1 small carry on suitcase and a backpack and we managed to fit it all into one locker. The site is pretty easy to navigate, once payment is made you get an immediate email with all details with access codes, which worked just fine for us. Show up, drop off your bags, go about your day and come back and access your bags again.
L
Rating: 4 out of 5
Works very safe, only lockers could be cheaper.
L
Rating: 4 out of 5
The services is good and fast!