English 
V
Rating: 4 out of 5
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Easy to use.
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Response from CITY-LOCKER Paris
Thank you very much We take note of your comments and will do our best to earn your 5 stars on your next visit. We look forward to seeing you again soon.
V
Rating: 4 out of 5
Clean space, I was expecting someone to be onsite, but the directions were very easy to follow to access the space.
V
Rating: 4 out of 5
The service is good, works well, but it is too expensive, you should have an option to pay by hours
A
Rating: 4 out of 5
Excellent option for getting rid of your suitcases for a few hours; the system is very easy to use but I find it very expensive. There's no option to rent by the hour, which makes the system expensive, very expensive indeed.
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Response from CITY-LOCKER Paris
Thank you for using our service. We take note of your comment and will pass it on to the relevant department. The price of 15€/day/4 pieces of luggage makes our service the least expensive in Paris, given the level of baggage security. We take note of your comments and will do our best to earn your 5 stars on your next visit. We look forward to seeing you again soon.
A
Rating: 4 out of 5
On the positive side, good communication, easy to use, the site is very well placed, but on the negative side, the code didn't work right away, and no one answered the emergency number, which was a bit of a scare! In any case, very practical, I'd do it again.
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Response from CITY-LOCKER Paris
We take note of your comments and will do our best to earn your 5 stars on your next visit. We look forward to seeing you again soon.
V
Rating: 4 out of 5
Eventually it did its job as expected and our luggage was kept there for several hours. However, although we were sent a text with a password for the door and another one for the locker itself: The entrance door could be opened just by pushing it, so no extra security layer, and when it comes to the locker, we spent a good 15 minutes trying to understand what we were doing wrong and the locker wouldn’t open. Eventually after many attempts where we were literally inserting the same code again and again, all of a sudden the locker did us the favour and opened.
Response from CITY-LOCKER Paris
Thanks for your comment and having used our service. The day you booked we were facing a technical problem with the door. During this period the controls with the video had been increased in order to check and ensure the sécurisation of your belongings. Now the problem is fixes:). Sorry for this problem you have had be sure we do all our best every day to guaranty a high level of sécurisation on your luggage.
V
Rating: 4 out of 5
Excellent service and it was convenient to put the suitcase in the box. I don't put excellent only because we had problems with the entrance door, once the code sent was entered it did not open immediately. After a few calls it worked.
A
Rating: 4 out of 5
Un po' scomodo rispetto gare de lion
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A
Rating: 4 out of 5
Too expensive for a few hours
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Response from CITY-LOCKER Paris
Hello Pierre, thank you for sharing your opinion with us. The prices of our lockers can be consulted on the website before booking and they are very reasonable. It is important to note that the price indicated corresponds to the price per locker and that they can accommodate up to 4 suitcases, but we are sorry if they did not suit you. In addition, we offer a sliding scale of charges, down to 2 euros per day if you book for several days. We wish you an excellent day and hope to see you soon in one of our spaces.
V
Rating: 4 out of 5
Very practical & useful.
V
Rating: 4 out of 5
We couldn't open the door at the beginning, so we tried several times. For the rest, perfect! I recommend it.
V
Rating: 4 out of 5
Eu gostei da experiência, mas quando estava contratando a tela recarregou e peguei outro endereço sem querer. Mandei solicitação pra cancelar e ninguém respondeu.
V
Rating: 4 out of 5
good, a bit expensive
V
Rating: 4 out of 5
Good.
A
Rating: 4 out of 5
correct
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A
Rating: 4 out of 5
Very good but rather expensive for a day
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V
Rating: 4 out of 5
Good locations and services.
V
Rating: 4 out of 5
Fairly close to airport bus and it was convenient.
It was helpful that the locker was reusable within the day. I stored my suitcase in the morning and came back to add some souvenir in the afternoon. Then eventually I collected the luggage in evening.
at first i thought it was a bit expensive but at the end it's worth paying.
It was helpful that the locker was reusable within the day. I stored my suitcase in the morning and came back to add some souvenir in the afternoon. Then eventually I collected the luggage in evening.
at first i thought it was a bit expensive but at the end it's worth paying.
A
Rating: 4 out of 5
Everything works perfectly, it's practical and reassuring.
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V
Rating: 4 out of 5
Too expensive
Response from CITY-LOCKER Paris
Hello, thank you for sharing your opinion. The prices of our lockers can be found on our website and they are really reasonables. It’s important to notice that the indicated price matches the price by locker which can contain up to 4 suitcases but we are sorry if the prices didn’t fit your expectations. Furthermore, the price for some days can decrease down to 2 euros if you book for several days. We wish you a very good day and we hope to see you again in one of our storages very soon.
A
Rating: 4 out of 5
I had trouble opening the door when I arrived
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V
Rating: 4 out of 5
....
A
Rating: 4 out of 5
Simple and practical, but a little expensive.
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A
Rating: 4 out of 5
The service was good, agile and practical. On the other hand, I found it a little expensive. Still, very practical.
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V
Rating: 4 out of 5
Todo bien pero es un servicio caro.
A
Rating: 4 out of 5
Availability and ease of purchase and use. Small problem when entering the locker opening code. Fortunately, a City Locker representative was on hand to explain...
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V
Rating: 4 out of 5
There could be the possibility to inform the bag size and take a lower locker. If you are alone and needs to lift a 23kg bag estou the top locker, you can have some difficulties.
The system works very good and the location was nice.
The system works very good and the location was nice.
V
Rating: 4 out of 5
Pretty good. Location is quite central.
V
Rating: 4 out of 5
Difficult to open the door by entering pin code. The input must be done very slowly….
V
Rating: 4 out of 5
予約サイトはとても使いやすかった。
V
Rating: 4 out of 5
good experience
A
Rating: 4 out of 5
A little expensive, but easy to use. Be careful not to get the wrong date or place. Once you've placed your order, it's neither exchangeable nor refundable.
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V
Rating: 4 out of 5
Easy, pratical and the lockers are spacious the only defect: maybe too expensice only for a person and a luggage
A
Rating: 4 out of 5
Pretty good site
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V
Rating: 4 out of 5
Worked as advertised. Convenient location.
A
Rating: 4 out of 5
Practice
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V
Rating: 4 out of 5
Thankful for these lockers being in existence, as we were not able to check into our Airbnb until late afternoon and arrived in Paris very early. 4 stars only because it took several tries to get the codes to work for our lockers but it worked out in the end. Definitely felt safe and secure with our bags there for several hours. And great location!
V
Rating: 4 out of 5
Everything ok.
V
Rating: 4 out of 5
Easy to find , excellent troubleshooting