English 
V
Rating: 4 out of 5
Easy to use, practical place to drop of your bag whilst waiting to check in to a hotel or catching a late flight.
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
4 star reviews
Reset filtersA
Rating: 4 out of 5
Too bad you have to register online before you can drop off your luggage. No room for last-minute decisions or for people who don't have internet access.
Translated reviews
V
Rating: 4 out of 5
In the middle between Gare de l‘est and Gare du Nord.
V
Rating: 4 out of 5
Very good. The neighborhood is a little difficult to navigate. And the facility could use a paint job.
A
Rating: 4 out of 5
Fast and efficient
Translated reviews
V
Rating: 4 out of 5
Easy to use, big lockers
A
Rating: 4 out of 5
Rather well done site, intelligent mapping
Translated reviews
V
Rating: 4 out of 5
The Eiffel tower location was very good. The keypad works well and was super easy and safe. The locker was big I could fit 2 carry-on and 2 duffel bags. Amazing.
V
Rating: 4 out of 5
Easy to book, use and acess.
V
Rating: 4 out of 5
Prompt customer service via email when I did not receive the code for the locker. At the location, the Wi-Fi network name and password were shown on the glass door; but, they did not work.
V
Rating: 4 out of 5
Good location. Easy access to scenic spots.
V
Rating: 4 out of 5
Easy to book, easy to use once you're there. A bit far from the nearest metro station if you've got to walk there. The link provided after the reservation is not spot on, just copy the address and paste it on the internet
V
Rating: 4 out of 5
Everything went well.
V
Rating: 4 out of 5
We found a tampon in the room, and it wasn’t clean overall.
V
Rating: 4 out of 5
Location was pretty good, only short walk to RoissyBus stop to get to the airport. Cleanliness could have been better, the flooring needs renovation at some point soon. Lockers itself worked well!
V
Rating: 4 out of 5
Good option to leave luggage in central location.
A
Rating: 4 out of 5
Gemakkelijk online te boeken, ruime en propere lockers, ik gebruikte 2 verschillende centraal gelegen locaties. Codes werden snel bezorgd. Enige nadeel: toetsenbord reageerde niet altijd goed waardoor code meermaals moest worden ingebracht. Bij een volgende citytrip boek ik zeker weer een locker.
Translated reviews
V
Rating: 4 out of 5
Good service
V
Rating: 4 out of 5
Zeer makkelijk om te regelen. Zijn grote lockers. Dit had op de foto wel beter aangegeven kunnen worden. Goede locatie , makkelijk te vinden en makkelijk toegang met codes.
V
Rating: 4 out of 5
Nice service but should also have an hour rate.
A
Rating: 4 out of 5
Too bad you can't pay with bancontact.
Translated reviews
V
Rating: 4 out of 5
Very handy for Paris tourists to use, just remember book locker online.
A
Rating: 4 out of 5
Very practical when the trains are at the end of the day and the hotels/apartments have to be returned early. However, the locker had a problem retrieving our luggage: the code given didn't work, so a person inside had to open it for me. Same problem with the locker code, this time we had to do it 3 times before they opened.
Translated reviews
V
Rating: 4 out of 5
Good to use
V
Rating: 4 out of 5
Good space, good location. Easy to use.
V
Rating: 4 out of 5
Algunas puertas no encajaban bien y había que darle golpes para que cerraran.
A
Rating: 4 out of 5
Chipped facade to be repainted to make it more welcoming
Translated reviews
V
Rating: 4 out of 5
Very good service and location, but we had a little difficult opening the main door. The keypad doesn't respond like it should
V
Rating: 4 out of 5
Fácil de usar e seguro.
V
Rating: 4 out of 5
Realmente sencillo de contratar, precios claros, app intuitiva y sencilla, al momento se recibe sms con códigos, la verdad es que el servicio está muy bien y muy cómodo de usar. Las taquillas muy bien, contraté dos, y si lo se contrato sólo una, cabían cuatro troleys perfectamente y una mochila, el espacio es generoso.
A
Rating: 4 out of 5
Very satisfied
Translated reviews
V
Rating: 4 out of 5
The instructions were very clear, except perhaps how slowly you needed to enter the locker codes. However, we called the help number and got a response right away, so that was good!
V
Rating: 4 out of 5
A bit expensive
V
Rating: 4 out of 5
Easy to use and well located
V
Rating: 4 out of 5
Easy to find amd to use it, a little bit expensive and small room for suitcases if you are 3 or more people
V
Rating: 4 out of 5
Very easily to order. However misleading in saying you pay per bag instead off per locker.
V
Rating: 4 out of 5
Received the code straight away. No fuss
V
Rating: 4 out of 5
The locker must be rented online, with access codes provided by an email. Other customers had more trouble than we did understanding the system; they didn't realise they had to check theri emails and were waiting for a text message.
The lockers are a generous size; we easily fitted 2 people's carry-on luggage into 1 locker.
The lockers are a generous size; we easily fitted 2 people's carry-on luggage into 1 locker.
V
Rating: 4 out of 5
It’s very convenient but one of the lockers got stuck and it was hard to open. Others had issues with the door code.
V
Rating: 4 out of 5
Clean and safe. Did not reserve in advance and just registered at the door.