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F
Rating: 4 out of 5
Very convenient, the service worked well. We suggest putting a bench inside the locker, that would be great.
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Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 992 published reviews
Summary of reviews
City-Locker Paris consistently delivers convenient, well-located lockers that are easy to use and secure, with clear directions and simple access via a door code. The lockers are described as spacious and practical, enabling multiple bags or backpacks to be stored comfortably, and the locations near major transit hubs or landmarks make drop-off and pick-up straightforward. Customers highlight quick and reliable service, intuitive interfaces, and a smooth experience from arrival to departure, with several noting the value and practicality for early arrivals or sightseeing days. Overall, the service is praised for reliability, accessibility, and peace of mind in securely storing belongings.
4 star reviews
Reset filtersL
Rating: 4 out of 5
Uncomplicated booking and payment. The locker is sufficient for a maximum of 4 mini suitcases or 2 medium-sized suitcases. Be sure to measure beforehand! Downside: The entrance door did not close properly.
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G
Rating: 4 out of 5
Easy to understand the use of the locker. A longer evening opening time would have been appreciated, as well as a small table inside to use as a support for moving items between backpacks.
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D
Rating: 4 out of 5
Great luggage storage point but lacks cleanliness
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B
Rating: 4 out of 5
Opening hours can preferably be around the clock. Otherwise, it was a super great experience that I enjoyed a suitcase-free day in Paris.
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J
Rating: 4 out of 5
Very convenient, easy to use. The only downside is the price of €15 per day.
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F
Rating: 4 out of 5
Practical, but it's a shame that we can't book a time slot.
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K
Rating: 4 out of 5
At the station and simple handling! Not cheap, but for the size of the boxes, the daily price is very reasonable.
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M
Rating: 4 out of 5
Great service, very convenient and practical. I don't give the fifth star just because of the cost. But for the rest, I recommend it to anyone traveling.
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B
Rating: 4 out of 5
Very convenient service. Large locker that can accommodate several pieces of luggage. Only small stress: upon our return, the coded entrance door would not open. Fortunately, we were able to contact an operator by phone who opened it for us remotely.
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G
Rating: 4 out of 5
Better prices for few hours
K
Rating: 4 out of 5
Location is good. The outside door was hard to open. Many people were struggling with it. After a few attempts we got in. If somebody else lets you in, you cannot open your locker!
Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations.
We take good note of your comments that will help us improve our service.
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
We take good note of your comments that will help us improve our service.
For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information.
Have a nice day and a nice week-end and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
V
Rating: 4 out of 5
Well located. Locker big enough for my large suitcase, backpack, and shopping bags. Easy access with code.
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S
Rating: 4 out of 5
Excellent service, the place a bit dirty.
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Response from CITY-LOCKER Paris
Thanks for using our luggage storage service in Paris and sorry it does not reach your expectations. We take good note of your comments that will help us improve our service. For more information please take the time to look at our FAQ page and please contact our commercial department at [email protected] for further information. Have a nice day and a nice weekend and once again thanks for using our service and we hope we'll have the pleasure of welcoming you again in one of our 8 locations in Paris.
G
Rating: 4 out of 5
Very practical and well located
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J
Rating: 4 out of 5
Comfortable. A bit expensive.
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V
Rating: 4 out of 5
Practical and easy to use. It would be interesting to offer a reduced rate for a shorter duration than a day. In addition to being more attractive for those who stay for a short time, it would free up spaces for others.
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A
Rating: 4 out of 5
Satisfied from the services provided. The locker was smaller than described but feats 1 large and 1 cabin suitcase.
D
Rating: 4 out of 5
Practical, reasonably priced. The front door keypad doesn't work very well.
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A
Rating: 4 out of 5
The entrance door keypad was malfunctioning, I had to try several times. Otherwise, everything is okay, and the place is clean.
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Response from CITY-LOCKER Paris
Hello, Thank you for using our luggage storage service in Paris and for taking the time to bring this issue to our attention. Being very concerned about our customers' satisfaction, we take your feedback into account and always strive to improve our service to better satisfy our clients. We look forward to seeing you again under better conditions at one of our CITY-LOCKER storage facilities.
A
Rating: 4 out of 5
A bit difficult at first to enter. It's not easy for people who are not very familiar with all the codes. I don't know if it could be simpler. But I managed, that's the main thing. Thanks again, Anne Delorme.
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M
Rating: 4 out of 5
A bit far from the Gare de Lyon with a big suitcase.
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M
Rating: 4 out of 5
The locker was smaller than I thought but fine for my suitcase. I was very lucky to have a locker downstairs because I would never have been able to carry my 26-kilo suitcase upstairs alone. Very secure codes, perfect.
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D
Rating: 4 out of 5
Very good
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G
Rating: 4 out of 5
A bit too expensive after all
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M
Rating: 4 out of 5
Very practical but we would have liked a larger locker
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F
Rating: 4 out of 5
Très pratique, assez volumineux, suffisant pour trois valises cabines. L'usage est très simple. L'unique bémol c'est l'impossibilité de louer par heure. On a dû payer 12 euros la journée pour 4 heures.
M
Rating: 4 out of 5
Super and secure
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V
Rating: 4 out of 5
easy-to-follow procedure. Premises fairly close to a metro station
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M
Rating: 4 out of 5
No worries when I booked and left my luggage!
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E
Rating: 4 out of 5
Easy access, lockers not very clean
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R
Rating: 4 out of 5
Very practical but a bit expensive for only a few hours.
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M
Rating: 4 out of 5
They must have a toilet
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M
Rating: 4 out of 5
Very easy
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F
Rating: 4 out of 5
The price could be modulated in 2 periods during the day.... But the service is TOP
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S
Rating: 4 out of 5
It was easy to enter the locker room, and the locker was opened and closed smoothly. But l walked a little more than I expected.
A
Rating: 4 out of 5
Good opinion even though the door was open when we arrived. It would be advisable for the terminal where the key is placed to be protected with some kind of casing. The code can be guessed from the outside because it is not protected.
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M
Rating: 4 out of 5
The system is very functional and secure. However, be sure to check the address, which is still within walking distance of the halls with suitcases.
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M
Rating: 4 out of 5
Service very good in a very central Place. Too expensive for 4 hours
A
Rating: 4 out of 5
Very good. I'd like to find bigger lockers for a large suitcase.
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