English 
A
Rating: 4 out of 5
Good service but a bit too expensive
Customer reviews of CITY-LOCKER Paris
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 11 610 published reviews
Summary of reviews
CITY-LOCKER Paris provides accessible, well-located lockers close to major sights and transport hubs, with spacious units and easy, practical access. The service emphasizes security and a smooth process, including personal access codes and a clear, efficient booking experience, making it convenient to store luggage while sightseeing or waiting for a flight. Customers consistently highlight convenient locations near the Eiffel Tower, Opéra Garnier, Notre Dame, and central areas, along with reliable, straightforward use and helpful staff. Overall, the experience is described as practical, safe, and user-friendly, enabling visitors to enjoy their day with luggage secured.
4 star reviews
Reset filtersD
Rating: 4 out of 5
Handling was very easy and locker big enough to put in our two suitcases.
S
Rating: 4 out of 5
Easy to use
Translated reviews
F
Rating: 4 out of 5
Ottimo servizio
S
Rating: 4 out of 5
Order ok
N
Rating: 4 out of 5
Very practical service but really expensive because you can't set the time you need.
Translated reviews
Response from CITY-LOCKER Paris
Thank you very much Noëllie for entrusting us with your luggage. We are sorry if you found our service expensive, we always try to offer the best service at the best price available by guaranteeing you the highest level of SECURITY for your luggage. We can never do enough to keep your most precious possessions SAFE. You used your locker from 10:47 to 21:00, i.e. over 10 hours, and paid €15, i.e. €1.5 per hour, for a locker that can hold up to 4 pieces of luggage. I'm not sure you'll find anything cheaper in Paris :) Looking forward to seeing you again at CITY-LOCKER
S
Rating: 4 out of 5
I like the Idea, Easy access, in City Center, next to the station Generally location was good.
As rate I think it's expensive I used only for 3 hr and I paid 15 EUR, what I mean there is no options for hrs only days.
But Generally is a good option and solution
As rate I think it's expensive I used only for 3 hr and I paid 15 EUR, what I mean there is no options for hrs only days.
But Generally is a good option and solution
S
Rating: 4 out of 5
The storage space was also good. The space was also quite spacious and clean. However, be careful as the keypad is sometimes recognized twice.
K
Rating: 4 out of 5
Useful solution for tourists in the city centre, however the experience is not optimal - no warning that you must book in advance, and we arrived to the door of the locker that was the nearest to our needs in Paris only to find that it is full. Had to schlepp with the luggage to another one.
D
Rating: 4 out of 5
The lock system is well made and secure. No handle on the door tho, locker needs to be pre purchased to enter
M
Rating: 4 out of 5
Good position.
Lockers not si big, but it is oj
Lockers not si big, but it is oj
H
Rating: 4 out of 5
It’s great that you can access the locker any time between 8am and 10pm, but the it took quite a lot of attempts to get the code to work. Unsure if this was because of the buttons or if the instructions weren’t clear enough.
N
Rating: 4 out of 5
Everything was ok except the fact that the handle of the front door was missing
D
Rating: 4 out of 5
We have some problems with the acess. The code fail some times.
P
Rating: 4 out of 5
Lack of hourly or half-day rates
Translated reviews
L
Rating: 4 out of 5
Easy ans helpful
R
Rating: 4 out of 5
Best solution.
B
Rating: 4 out of 5
Booking method was quick and easy, you receive codes via sms and email to have always them at disposal.
B
Rating: 4 out of 5
Nahe zum Bahnhof
Immer offen und günstig
Immer offen und günstig
M
Rating: 4 out of 5
It was good but number 11 locker doors couldnt close good enough, so we were little bit scared of losing our bags but it was good at the end.
A
Rating: 4 out of 5
Super easy to book and use directly on site, even without advance booking.
J
Rating: 4 out of 5
Great!
D
Rating: 4 out of 5
Está en buena ubicación, el espacio es suficiente
F
Rating: 4 out of 5
All was great, but you should put some signs were you explain how to use the lockers.
N
Rating: 4 out of 5
Quick and easy booking
Translated reviews
O
Rating: 4 out of 5
Very easy to use but hard to find
L
Rating: 4 out of 5
Love the convenience. Would like a size description with measurements as well. Had to pay for two lockers bc my luggage would not fit after we arrived
W
Rating: 4 out of 5
Good, not complicated to understand, the code is delivered in a few clicks, however I could not choose the size of the locker and I found the service expensive if you want to leave your luggage a few hours.
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Response from CITY-LOCKER Paris
Hello Wieke and thank you for taking the time to bring this problem to our attention. As we are very concerned about customer satisfaction, we take your feedback into account and always strive to improve our service in order to better satisfy our customers. We look forward to seeing you again in better conditions.
J
Rating: 4 out of 5
Very useful to have a handsfree experience in the city. Could have been closer to the main entrance.
C
Rating: 4 out of 5
Near the train station. Big locker. Two medium sized and one small sized suitcases fit in the locker. You can open as often as you want. Unfortunately you already must retourn to keep your stuff until 10 pm
D
Rating: 4 out of 5
Very good location, easy to find and access. The locker itself was clean, however, the smell inside the room was quite horrible.
X
Rating: 4 out of 5
Easy to operate.
M
Rating: 4 out of 5
Playful navigation is very practical. On-site access is easy to find.
Correct experience
Translated reviews
Correct experience
I
Rating: 4 out of 5
El acceso era bueno pero el local estaba un poco sucio y viejo.
N
Rating: 4 out of 5
I am satisfied. Jean Francois had been very responsive. Thank you.
Response from CITY-LOCKER Paris
Bonjour #FIRSTNAME#, Merci d'avoir utiliser notre service et de nous avoir fait votre feed back, Dans un soucis constant d'amélioration de notre qualité de service pourriez nous dire si vous avez rencontré des difficultés afin que nous puissions rectifier d'éventuels dysfonctionnements et nous améliorer. Un grand merci.
J
Rating: 4 out of 5
Thank you
M
Rating: 4 out of 5
Good!
V
Rating: 4 out of 5
It's would be perfect if The local hace a bathroom
S
Rating: 4 out of 5
Easy to operate and the location is not far from metro. However, one star minus is for the price.
T
Rating: 4 out of 5
Very easy to use with the qr-code