The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Inferior quality, zipper does not work and broke immediately upon disassembly. Since the return, support has not responded, Paypal buyer protection must handle this.
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Marin L.
Rating: 1 out of 5
following a purchase from 05/05/2026
I still haven't received my order after two weeks and am not getting help from customer service.
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Richard A.
Rating: 1 out of 5
following a purchase from 30/04/2026
The ordered zippers did not help me, it's okay. But I filled out the return form twice which each time remained unanswered 'satisfied or refunded' ?? well no, no return possible
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Jeanlouis E.
Rating: 1 out of 5
following a purchase from 02/05/2026
I broke it while installing it
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ANTOINE V.
Rating: 1 out of 5
following a purchase from 20/04/2026
I referred to the measurement described on the site and in doubt I ordered 2 sizes (3 and 5) for a metal zipper and obviously it's the 4 that is needed and they don't have it!
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ALEXIS G.
Rating: 1 out of 5
following a purchase from 21/04/2026
The slider was already closed and impossible to open for use. A vain purchase.
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DOMINIQUE D.
Rating: 1 out of 5
following a purchase from 19/04/2026
Hello, I couldn't find my way on your site to let you know that to this day I still haven't received my order! Please tell me what is happening and when I can expect to receive it. Thank you in advance for your follow-up...
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Michael D.
Rating: 1 out of 5
following a purchase from 14/04/2026
It didn't work at all, I sent it back and I still haven't been refunded.
Never again!
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josé M.
Rating: 1 out of 5
following a purchase from 14/04/2026
I couldn't open the clip to install it
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Philippe D.
Rating: 1 out of 5
following a purchase from 24/03/2026
Hello.
I only received one pouch, while my order was for two items.
Could you correct this error.
Best regards
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Estelle S.
Rating: 1 out of 5
following a purchase from 29/03/2026
Hello,
I was happy to find a seamless system. I took size 5, which corresponded to my old slider, except that your slider goes up but impossible to make it go down on the zip. So, it became a pullover jacket. No problem.
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Charlène C.
Rating: 1 out of 5
following a purchase from 29/03/2026
The slider detaches too easily, so our suitcase opened during transport
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anais G.
Rating: 1 out of 5
following a purchase from 26/03/2026
I still haven't received it....
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Michel L.
Rating: 1 out of 5
following a purchase from 26/03/2026
It doesn't work!
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Beatrice V.
Rating: 1 out of 5
following a purchase from 22/03/2026
Very bad, waste of money
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Marie louise F.
Rating: 1 out of 5
following a purchase from 18/03/2026
Does not match the order, it's shameful
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Léonore B.
Rating: 1 out of 5
following a purchase from 16/03/2026
I started to put on the sleeve as indicated, and after tightening with the pliers - already on the first try - it was not at all as simple as in the video. While tightening, the end of the sleeve and the casing came off, and when I wanted to close my jacket, everything came apart. I tried three times, always the same result. I won't buy it again: I prefer to directly replace the zipper.
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Pascal B.
Rating: 1 out of 5
following a purchase from 26/02/2026
Very fragile. Broken after two uses
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Philippe C.
Rating: 1 out of 5
following a purchase from 12/03/2026
What I received does not work. Yet I provided the correct information present on the zipper to be repaired.
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Valerie L.
Rating: 1 out of 5
following a purchase from 07/03/2026
The device does not work on waterproof zippers despite what is said on the site, I lost 10€…
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ALEXANDRA B.
Rating: 1 out of 5
following a purchase from 23/02/2026
Products that do not work! A first one that did not clip and opened systematically, they sent me a second one that clipped perfectly but impossible to mount on the zipper, in short after forcing they sent me a stamp to return the 2 defective products because they had to be returned despite 2 videos sent proving the problems, in short I do not recommend!
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Nadine B.
Rating: 1 out of 5
following a purchase from 08/03/2026
When I wanted to open the clip, the plastic lever broke, I tried with a small screwdriver and there too a piece of the metal clip broke. Result I ordered a zipper that I will have to struggle to replace.
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Sylvie L.
Rating: 1 out of 5
following a purchase from 06/03/2026
Very bad product breaks quickly especially do not buy this product
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CLEMENT B.
Rating: 1 out of 5
following a purchase from 19/02/2026
Does not work. This clip will quickly but does not close the zipper.
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Philippe B.
Rating: 1 out of 5
following a purchase from 26/02/2026
easy access to the site, fast delivery, I saved a jacket thanks to the clipper
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Jonas Q.
Rating: 1 out of 5
following a purchase from 24/02/2026
The product was broken!
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FABRICE G.
Rating: 1 out of 5
following a purchase from 16/02/2026
2 bought does not work. a waste.
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SONNTAG J.
Rating: 1 out of 5
following a purchase from 23/02/2026
The product does not hold at all on the zippers!
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Sébastien H.
Rating: 1 out of 5
following a purchase from 14/02/2026
Disappointed, after ordering two sliders, the second one is still not the right one on the advice of customer service. Photos to support. I am abandoning this site
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Pablo N.
Rating: 1 out of 5
following a purchase from 14/02/2026
It does not work. It opens itself when you pull up.
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Response from clip-zip.com
Hello, We are sorry to hear that you have encountered problems with our product. Your feedback is valuable and helps us improve our services. Please do not hesitate to contact us directly so that we can better understand the situation and provide you with a suitable solution. Best regards, The clip-zip team
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emmanuel B.
Rating: 1 out of 5
following a purchase from 19/02/2026
Size does not match the indications
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Response from clip-zip.com
Hello, We are sincerely sorry to hear that the size of your product does not meet your expectations. Please do not hesitate to contact us directly to discuss your issue, we will be happy to assist you. Best regards. The clip-zip team
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FELIX M.
Rating: 1 out of 5
following a purchase from 12/02/2026
Broken when opening.
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ben K.
Rating: 1 out of 5
following a purchase from 04/02/2026
The bulbs do not work, useless purchase
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Nicolas C.
Rating: 1 out of 5
following a purchase from 01/02/2026
I still have not received my package
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Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package, this issue being independent of our will. We have requested that it be resent to you. We invite you to leave us a new review when you have received it. Thank you for your understanding. The clip-zip team
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Coralie B.
Rating: 1 out of 5
following a purchase from 28/01/2026
I couldn't install it
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Response from clip-zip.com
Hello, We are sorry to hear that you encountered difficulties during the installation of our product. Your experience matters a lot to us and we would be happy to help you resolve this issue. Do not hesitate to contact us for assistance. Best regards. The clip-zip team
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Grégoire P.
Rating: 1 out of 5
following a purchase from 13/01/2026
The product lasted 2 weeks
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and helps us improve. Do not hesitate to contact us directly to discuss your situation. Best regards. The clip-zip team
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Elodie L.
Rating: 1 out of 5
following a purchase from 24/01/2026
Order still awaiting delivery for 1 month. Before asking for a review, you need to check the delivery status of the order.
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Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package, this issue being independent of our will. We have requested that it be resent to you. We invite you to leave us a new review when you have received it. Thank you for your understanding. The clip-zip team
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Virginie T.
Rating: 1 out of 5
following a purchase from 26/01/2026
Unfortunately, I did not receive the slider within the promised time and I had to rush to the stores before my son's school trip departure, as the zipper of his down jacket was broken, down jacket open etc... I waited a long time for the slider which arrived after the week of the school trip. Moreover, if you order as a guest, it is impossible to have postal tracking, when you finally create the account there is no trace of the order, not practical for returns!! In short, a disaster all around for me, I have no opinion on the slider as I have not tried it.
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Response from clip-zip.com
Hello, We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it is to wait for an order, especially in such urgent circumstances. Please know that your feedback is valuable and will help us improve our services. Do not hesitate to contact us for any future assistance. Best regards. The clip-zip team
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Famille L.
Rating: 1 out of 5
following a purchase from 25/01/2026
I took measurements three times carefully to avoid mistakes and the received slider is too small. Bad experience.
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Response from clip-zip.com
Hello, We are sorry to hear that the received slider does not meet your expectations despite your precautions. Your experience is important to us and we want to help you. Please feel free to contact us to discuss available options. Best regards. The clip-zip team
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Savina P.
Rating: 1 out of 5
following a purchase from 05/01/2026
I just returned my item and I'm still waiting for the refund. Impossible to reach someone by phone.
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Response from clip-zip.com
Hello, We understand your frustration regarding the refund and the lack of phone contact. Please know that we are doing our best to resolve all requests as quickly as possible. Do not hesitate to contact us by email for personalized assistance. Best regards. The clip-zip team
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