Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 166 published reviews
5 10,1k 77% 4 1 682 13% 3 571 4% 2 292 2% 1 547 4%

Summary of reviews

The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.

Reviews 1, 2, 3, 4 and 5 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/02/2018
I can't get a refund for my two orders.
My zippers are mounted upside down. ********** thank you
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Response from clip-zip.com
Hello Frédéric,
We will do what is necessary for your request to be processed as soon as possible.
You will be contacted soon by Zlideon's customer service.
See you soon!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2018
Fast and flawless, 48 hours flat
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2018
Good product, to see on the duration but I have trouble understanding why for the purchase of 2 sliders the shipping costs are higher, it fits in the same envelope and it doesn't weigh anything more, could someone explain????
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2018
Fast and compliant delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2018
Order received on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2018
Perfect. Everything is clearly explained.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/02/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2018
Great, everything is well explained, all the zip models needed are there, I recommend.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/02/2018
The site is very well done but the measurements it explains to take to choose your slider are not precise, so mine is too big, thus 13€ wasted
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Response from clip-zip.com
Hello,
Exchanges are possible. Here is the link to request an exchange: https://www.boutique-zlideon.fr/content/11-retourner-un-produit
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/02/2018
Item is not aesthetic, wrong size does not fit, dangerous because there is a point that sticks out, breaks during assembly... I do not recommend this site
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Response from clip-zip.com
Hello Olejnik,
We are sorry to hear that the product does not fully satisfy you.
If you made a mistake in the size of the slider, you can still request an exchange for free, contact [email protected] for more information. They will help you find the exact size.
Regarding the point in the slider, it is a brake. It ensures that when the closure is closed, it does not open again since the slider will block it with this brake. If you lower the slider tab, the point will disappear and will no longer bother you.
If your item has broken, we also invite you to contact customer service by email. The sliders are made of zinc alloy, which makes them much stronger than the original sliders of the closure; if it broke during installation, that is not normal.
A solution will be provided to you quickly as soon as your request has been sent.
See you soon!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2018
The shipping is very fast, the packaging is appropriate and the item is as described. Simple and effective!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2018
All the slider models are very well defined, you can quickly find the right slider
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2018
Very good service, very responsive service, absolutely recommended
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2018
Performant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2018
Great product!
Fast and careful delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2018
Easy to install product, arrived very quickly payment via Paypal
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/02/2018
Quite complex..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/02/2018
easy, fast, everything is ok
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2018
Very intuitive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2018
Fast service. Efficient and available customer support.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2018
rather clear
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/02/2018
the product broke as soon as I tried to put it in place (sleeve size 5)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2018
The site is well designed: by following the steps to choose the slider, you can't go wrong. For my part, I was able to repair the zipper of a windsurfing sail without difficulty.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2018
Received quickly
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/02/2018
quick reception
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/02/2018
Very good. Fast and informative
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2018
What to say? Replacement quote by a pro, nearly 200€ on a sheepskin jacket of value! Repairing just the slider 11€ in 30s. That's all there is to say!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/02/2018
fast and compliant!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2018
Happy with the order. Received very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2018
Responses to emails are quick and phone advice is valuable.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 24/02/2018
The received article does not match my original order at all... and we were 2 to place it, so we don't understand how this error could have occurred after submitting our order
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Response from clip-zip.com
Hello,
Don't hesitate to contact customer service at [email protected]
If the item you received is not the right one, don't worry, the correct product will be sent to you as soon as you report the error to the dedicated service.
See you soon!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2018
Simple and effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2018
functional site and information easily available
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2018
this site is well explained
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/02/2018
I was not able to repair the zipper and will have to entrust the work to a professional.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2018
Impeccable!!
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