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J
Rating: 4 out of 5
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 2, 3 and 4 stars
Reset filtersE
Rating: 4 out of 5
compliant with my expectations
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C
Rating: 1 out of 5
Inferior quality, zipper does not work and broke immediately upon disassembly. Since the return, support has not responded, Paypal buyer protection must handle this.
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M
Rating: 1 out of 5
I still haven't received my order after two weeks and am not getting help from customer service.
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R
Rating: 1 out of 5
The ordered zippers did not help me, it's okay. But I filled out the return form twice which each time remained unanswered 'satisfied or refunded' ?? well no, no return possible
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G
Rating: 3 out of 5
fast delivery
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D
Rating: 2 out of 5
Product received on time and in perfect condition, but the pull tab is too small and thin. It won't last long.
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J
Rating: 1 out of 5
I broke it while installing it
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E
Rating: 3 out of 5
Correct but not precise enough to avoid getting the wrong slider model.
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P
Rating: 3 out of 5
This is not the first time I buy from them, no issues so far. Unfortunately, during the last order, the zip was so small and closed that the provided pull tab was unable to open the zip; resulting in the use of a screwdriver to try to open it which broke the zip...
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P
Rating: 4 out of 5
I did not receive my order
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P
Rating: 4 out of 5
Very well-made website, order shipped quickly. The sliders are sturdy, I am delighted to have been able to repair my backpack. However, I had purchased another size 3BC slider in this order because it is the most commonly used size 3, which is not easy to measure. Unfortunately, it is not the right size and exchanging a partial order is impossible. Too bad! I wrote to customer service to still find a solution, I am waiting for a response.
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P
Rating: 4 out of 5
The help to find which slider to buy was very useful to me.
Fast delivery time and easy installation.
Thank you
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Fast delivery time and easy installation.
Thank you
C
Rating: 2 out of 5
The slider does not engage both sides of the closure together, even though it is the right model and the right size. I have to press on it every time, otherwise the zip does not close. Disappointed with the product.
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A
Rating: 1 out of 5
I referred to the measurement described on the site and in doubt I ordered 2 sizes (3 and 5) for a metal zipper and obviously it's the 4 that is needed and they don't have it!
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A
Rating: 3 out of 5
Easy-to-access site. The size reference guide is a good idea, however regarding the slider ordered using this guide it did not work despite several attempts, the zipper remaining in the open position. The slider eventually broke so money spent for nothing and negative experience.
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A
Rating: 1 out of 5
The slider was already closed and impossible to open for use. A vain purchase.
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D
Rating: 1 out of 5
Hello, I couldn't find my way on your site to let you know that to this day I still haven't received my order! Please tell me what is happening and when I can expect to receive it. Thank you in advance for your follow-up...
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K
Rating: 2 out of 5
The contact was nice - but unfortunately the replacement sliders do not work. Since the return is at my expense, I had bad luck twice and paid a lot of money for nothing. Too bad!
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M
Rating: 1 out of 5
It didn't work at all, I sent it back and I still haven't been refunded.
Never again!
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Never again!
L
Rating: 4 out of 5
- The assembly instructions could be improved;
- The lifespan cannot yet be evaluated;
Otherwise, everything is perfect!
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- The lifespan cannot yet be evaluated;
Otherwise, everything is perfect!
J
Rating: 1 out of 5
I couldn't open the clip to install it
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P
Rating: 1 out of 5
Hello.
I only received one pouch, while my order was for two items.
Could you correct this error.
Best regards
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I only received one pouch, while my order was for two items.
Could you correct this error.
Best regards
E
Rating: 1 out of 5
Hello,
I was happy to find a seamless system. I took size 5, which corresponded to my old slider, except that your slider goes up but impossible to make it go down on the zip. So, it became a pullover jacket. No problem.
Translated reviews
I was happy to find a seamless system. I took size 5, which corresponded to my old slider, except that your slider goes up but impossible to make it go down on the zip. So, it became a pullover jacket. No problem.
K
Rating: 4 out of 5
Good morning, unfortunately the 1st clip was not functional. After complaint and return of the defective one, I received a new one. Thank you very much.
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A
Rating: 3 out of 5
very practical to assemble and suitable format, however the zip is difficult to close/open, you have to pull hard on it.
I will still extend the life of my down jacket.
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I will still extend the life of my down jacket.
J
Rating: 4 out of 5
easy-to-use site to find the closure corresponding to my needs
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C
Rating: 1 out of 5
The slider detaches too easily, so our suitcase opened during transport
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L
Rating: 4 out of 5
The principle is very good but as far as I'm concerned, I'm a bit disappointed because the zip doesn't work while the replacement model is apparently the right one. Very good phone contact and email response following my comments, but I don't have the solution to my zipper problem. Too bad...
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A
Rating: 2 out of 5
It didn't work on my gore-tex jacket. It's not a big deal. But the communication is very poor. Impossible to contact customer service and in the end, I returned the product and still no explanation as to why it didn't work.
Mystery
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Mystery
S
Rating: 4 out of 5
Good
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F
Rating: 4 out of 5
Satisfied yes and no
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Y
Rating: 2 out of 5
Average since I returned them yesterday
The 5 is too small, the (8 old version) was too big
Can you tell me which model to choose, on the back of the initial model it is engraved 85
Thank you in advance Regards YL
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The 5 is too small, the (8 old version) was too big
Can you tell me which model to choose, on the back of the initial model it is engraved 85
Thank you in advance Regards YL
G
Rating: 4 out of 5
Small well-thought-out products. I only regret the difficulties in implementing very small sliders.
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A
Rating: 3 out of 5
The site is easy to use. However, I am disappointed with what I ordered, it was for a double-sided closure, I did put the sleeve but the only downside is that there is no stop for the slider so my slider keeps coming off.
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A
Rating: 1 out of 5
I still haven't received it....
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M
Rating: 1 out of 5
It doesn't work!
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V
Rating: 3 out of 5
My opinion is about the zipper repair slider product. The big difficulty comes from the necessity to close both sides beforehand before placing the slider (not Clip-zip's fault). Then, the closure of the slider is imperfect, which makes it ineffective (it doesn't close behind, unless you assist the slide by holding the slider firmly between thumb and index). A fixed closure system (small screw?) would be preferable.
On the other hand, the site and the seller are reliable and efficient. I recommend the site, not the product.
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On the other hand, the site and the seller are reliable and efficient. I recommend the site, not the product.
V
Rating: 4 out of 5
Very responsive. Received my order quickly. I had to return it because it was not the right size. Refund made quickly. Careful shipping. Too bad they don't have the intermediate size I needed. I recommend. For the fast and reliable service.
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C
Rating: 3 out of 5
Hello, I just tested the change of sleeves and I am disappointed, I still have the stitch that opens.... I took photos, how can I send them to you? thank you
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