The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
After following the choice guide, I ordered a clip that didn't work, I returned it in the same packaging by filling out the return form to make an exchange. A month later, the return has 'still not arrived' so no exchange or credit.
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Response from clip-zip.com
Hello, We must wait for your return to arrive to process it, so it depends on the carrier you chose. Once your return arrives with us, it is generally processed within two to three days following receipt. Your return is now received and processed. Best regards, The Clip&Zip team.
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Amaury B.
Rating: 1 out of 5
following a purchase from 21/12/2024
I have received nothing.
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Michel L.
Rating: 1 out of 5
following a purchase from 03/01/2025
This is the 2nd order I place, it is the 2nd time I do not receive the correct order. I ordered 5B and got 5C each time..... It's going to cost me more to return them....
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Response from clip-zip.com
Hello, The C that is in a circle at the back of the repair slider does not represent the model, but the copyright logo. To identify the type of slider, you need to look at what is written below the number. In your case, it should say 'plastic'. If not, contact us by email and we will send you the suitable model. Best regards, The Clip&Zip team.
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Jean-Claude T.
Rating: 1 out of 5
following a purchase from 01/01/2025
This is my second order for the same zip. Still unsuitable. I returned the product.
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Response from clip-zip.com
Hello, We would be happy to help you find the model really suitable for your zipper. So do not hesitate to send us photos of your zipper by email! Best regards, The Clip&Zip team.
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Jeremie M.
Rating: 4 out of 5
following a purchase from 04/12/2024
practical
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Olivier B.
Rating: 4 out of 5
following a purchase from 16/12/2024
Pleasant and clear site
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PAUL J.
Rating: 1 out of 5
following a purchase from 12/12/2024
Null the installation of the slider
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Marc V.
Rating: 1 out of 5
following a purchase from 17/12/2024
The order was never delivered.
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Laurent V.
Rating: 4 out of 5
following a purchase from 23/12/2024
Item conforms to the description
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Eric L.
Rating: 4 out of 5
following a purchase from 30/12/2024
very good quality and easy to implement
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Jean-Claude T.
Rating: 1 out of 5
following a purchase from 23/12/2024
Inappropriate product like the one from my order on January 1st
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Nicole V.
Rating: 4 out of 5
following a purchase from 15/12/2024
-
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Jean D.
Rating: 4 out of 5
following a purchase from 13/12/2024
Good
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Michael R.
Rating: 3 out of 5
following a purchase from 30/12/2024
slider not compatible with the jacket to be repaired, (brand gornaya).
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Edouard H.
Rating: 1 out of 5
following a purchase from 11/12/2024
Order not delivered since 11/12
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Bernard D.
Rating: 4 out of 5
following a purchase from 10/12/2024
Fast shipping ok.
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Pascal R.
Rating: 3 out of 5
following a purchase from 26/12/2024
Difficult to open the slider before installation. The small tool provided did not hold up, too soft.
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Bruno C.
Rating: 1 out of 5
following a purchase from 11/12/2024
Not the right order
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Jean-Marie A.
Rating: 1 out of 5
following a purchase from 26/12/2024
Excessive price, shipping costs nearly €6 for a shipment of a few grams, and impossible to exchange, the correct size not being available. I hope to be refunded very quickly.
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sebastien P.
Rating: 4 out of 5
following a purchase from 12/12/2024
Smooth navigation, clear explanations for choosing the type of slider and the right size.
Too bad the model I needed was out of stock and no details on the next availability date!!
I had to take a metal model, but it works poorly on my zipper.
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Christine P.
Rating: 1 out of 5
following a purchase from 08/12/2024
Not working
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Sébastien M.
Rating: 4 out of 5
following a purchase from 20/12/2024
Good for now.
Let's see over time
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Benoît C.
Rating: 4 out of 5
following a purchase from 19/12/2024
I don't know how the closure will age but it still gives a second life to my jacket without major sewing work.
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mouynes P.
Rating: 1 out of 5
following a purchase from 19/12/2024
Does not work!!
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Marie-Bénédicte V.
Rating: 4 out of 5
following a purchase from 13/12/2024
Easy order to make, delivery made within a correct timeframe
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jose F.
Rating: 1 out of 5
following a purchase from 16/12/2024
Hello.
I returned them because they were too small for my zippers.
I requested an exchange and so far I haven't received anything.
As soon as I receive the right ones, I will change my rating and if good.
Regards.
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Patrick C.
Rating: 3 out of 5
following a purchase from 15/12/2024
I am a bit frustrated because I couldn't install the zipper, previously on a different item I had succeeded very well and that's why I came back to clip-zip! I will contact customer service because one of the two zippers broke during installation.
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Isabelle H.
Rating: 4 out of 5
following a purchase from 12/12/2024
The original (ZlideOn) is of higher quality, glides better. Acceptable
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Michel D.
Rating: 3 out of 5
following a purchase from 14/12/2024
Not functional, and unable to fulfill my order, I would not recommend
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V M.
Rating: 1 out of 5
following a purchase from 28/11/2024
It doesn't work!
Asked 3 people to install the slider. This to be sure that it was me who was doing it wrong.
It doesn't hold. Yet it's the right size.
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V M.
Rating: 1 out of 5
following a purchase from 28/11/2024
It doesn't work!
Asked 3 people to install the slider. This to be sure that it was me who was doing it wrong.
It doesn't hold. Yet it's the right size.
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D F.
Rating: 1 out of 5
following a purchase from 28/11/2024
As of today since 29/12 I am waiting for my package which still has not arrived.
I am not happy with the delivery. I give one star because I have to put something for my review to be accepted.
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D F.
Rating: 1 out of 5
following a purchase from 28/11/2024
As of today since 29/12 I am waiting for my package which still has not arrived.
I am not happy with the delivery. I give one star because I have to put something for my review to be accepted.
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r V.
Rating: 4 out of 5
following a purchase from 28/11/2024
Impeccable. Quick replacement.
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r V.
Rating: 4 out of 5
following a purchase from 28/11/2024
Impeccable. Quick replacement.
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mario T.
Rating: 2 out of 5
following a purchase from 11/12/2024
Products sold order confirmed
And two days later
Products not available no delivery date
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y G.
Rating: 4 out of 5
following a purchase from 24/11/2024
In accordance with my order.
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y G.
Rating: 4 out of 5
following a purchase from 24/11/2024
In accordance with my order.
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O H.
Rating: 1 out of 5
following a purchase from 21/11/2024
Bad
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O H.
Rating: 1 out of 5
following a purchase from 21/11/2024
Bad
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