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T
Rating: 3 out of 5
Very good operation for orders, easy delivery. But unfortunately the product does not meet my expectations.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 2, 3 and 4 stars
Reset filtersT
Rating: 3 out of 5
Very good operation for orders, easy delivery. But unfortunately the product does not meet my expectations.
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A
Rating: 4 out of 5
What I ordered meets my needs, just need to verify the durability
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A
Rating: 4 out of 5
What I ordered meets my needs, just need to verify the durability
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I
Rating: 4 out of 5
Practical, it avoids changing the entire closure. Just need to take the right reference, not always simple
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I
Rating: 4 out of 5
Practical, it avoids changing the entire closure. Just need to take the right reference, not always simple
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A
Rating: 3 out of 5
Having trouble closing the zipper flat
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A
Rating: 3 out of 5
Having trouble closing the zipper flat
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 2 out of 5
Not suitable, yet I chose size XS for a metal zipper, but it is still too big for the pants, and no time to return the received product.
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Response from clip-zip.com
Hello, You can return the product for exchange, we will take it into account. Best regards,
A
Rating: 2 out of 5
Not suitable, yet I chose size XS for a metal zipper, but it is still too big for the pants, and no time to return the received product.
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Response from clip-zip.com
Hello, You can return the product for exchange, we will take it into account. Best regards,
A
Rating: 4 out of 5
To start, this product is very practical, installs in a few moments. I do not yet know its durability over time.
Your website is user-friendly, but lacks speed between product selection and validation (in the cart for example)
I had a bit of trouble making the payment, I had to try several times, but it may be a problem with my bank.
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Your website is user-friendly, but lacks speed between product selection and validation (in the cart for example)
I had a bit of trouble making the payment, I had to try several times, but it may be a problem with my bank.
A
Rating: 4 out of 5
To start, this product is very practical, installs in a few moments. I do not yet know its durability over time.
Your website is user-friendly, but lacks speed between product selection and validation (in the cart for example)
I had a bit of trouble making the payment, I had to try several times, but it may be a problem with my bank.
Translated reviews
Your website is user-friendly, but lacks speed between product selection and validation (in the cart for example)
I had a bit of trouble making the payment, I had to try several times, but it may be a problem with my bank.
A
Rating: 3 out of 5
A bit expensive with shipping costs.
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A
Rating: 3 out of 5
A bit expensive with shipping costs.
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A
Rating: 3 out of 5
The order went well - I understood which sliders to order for my double bass cover (size 10) and they arrived on time. The installation was relatively simple, however the slider does not apply enough pressure on the closure which consequently opens behind the slider (unless you manipulate it by applying additional pressure on the back part at a 45-degree angle). It's not ideal. At least it works better than a broken slider but not as well as the original - I also find it quite expensive...
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A
Rating: 3 out of 5
The order went well - I understood which sliders to order for my double bass cover (size 10) and they arrived on time. The installation was relatively simple, however the slider does not apply enough pressure on the closure which consequently opens behind the slider (unless you manipulate it by applying additional pressure on the back part at a 45-degree angle). It's not ideal. At least it works better than a broken slider but not as well as the original - I also find it quite expensive...
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A
Rating: 4 out of 5
I received my order well, only downside, there was no small tool to open the zip as indicated in the user manual
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A
Rating: 4 out of 5
I received my order well, only downside, there was no small tool to open the zip as indicated in the user manual
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A
Rating: 2 out of 5
As the exchange is not possible - absence of the part of the right size - I am still waiting for the return refund.
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A
Rating: 2 out of 5
As the exchange is not possible - absence of the part of the right size - I am still waiting for the return refund.
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A
Rating: 1 out of 5
Website with terrible shipping and after-sales service, I receive the survey and the order after having paid for it on August 1st, as of August 22nd I still haven't received it, and worst of all, I spent a week and a half trying to contact them by message and got no response, moreover, due to the delay I requested my right of withdrawal and it's like talking to a wall. I definitely do not recommend buying anything here because you don't know if it will arrive, but they charged from the first day.
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Response from clip-zip.com
Hello, Sorry for these inconveniences. We sent 2 times the shipping and it got back 2 times. We reported it to the French portal services and refunded your order. Have a nice day, Clip&Zip
A
Rating: 1 out of 5
Website with terrible shipping and after-sales service, I receive the survey and the order after having paid for it on August 1st, as of August 22nd I still haven't received it, and worst of all, I spent a week and a half trying to contact them by message and got no response, moreover, due to the delay I requested my right of withdrawal and it's like talking to a wall. I definitely do not recommend buying anything here because you don't know if it will arrive, but they charged from the first day.
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Response from clip-zip.com
Hello, Sorry for these inconveniences. We sent 2 times the shipping and it got back 2 times. We reported it to the French postal services and refunded your order. Have a nice day, Clip&Zip
A
Rating: 1 out of 5
I still haven't received my package
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Response from clip-zip.com
Hello, Sorry for our late response. Indeed, you chose the click & collect mode to pick up in store. Were you able to contact us to request a postal delivery instead?
A
Rating: 1 out of 5
I still haven't received my package
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Response from clip-zip.com
Hello, Sorry for our late response. Indeed, you chose the click & collect mode to pick up in store. Were you able to contact us to request a postal delivery instead?
A
Rating: 4 out of 5
simple and effective
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A
Rating: 4 out of 5
simple and effective
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A
Rating: 1 out of 5
The information on the product dimensions was not provided on the site, only vague information was given, 'for large jackets and for camping tent closures'.
We could have expected something substantial. But no, it was material for closures for maximum small vests.
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We could have expected something substantial. But no, it was material for closures for maximum small vests.
A
Rating: 1 out of 5
The information on the product dimensions was not provided on the site, only vague information was given, 'for large jackets and for camping tent closures'.
We could have expected something substantial. But no, it was material for closures for maximum small vests.
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We could have expected something substantial. But no, it was material for closures for maximum small vests.
A
Rating: 1 out of 5
I have not received this order but my bank account has been debited for its amount!!!! TO WHOM IT MAY CONCERN!
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A
Rating: 1 out of 5
I have not received this order but my bank account has been debited for its amount!!!! TO WHOM IT MAY CONCERN!
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A
Rating: 4 out of 5
I understand nothing! Ordered in German.
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A
Rating: 4 out of 5
I understand nothing! Ordered in German.
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A
Rating: 1 out of 5
Order not received to date
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A
Rating: 1 out of 5
Order not received to date
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A
Rating: 4 out of 5
I couldn't use the new clip
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A
Rating: 4 out of 5
I couldn't use the new clip
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A
Rating: 4 out of 5
fast delivery, great advice and explanations over the phone (Camille) but return for exchange without follow-up and impossible to reach someone
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A
Rating: 4 out of 5
fast delivery, great advice and explanations over the phone (Camille) but return for exchange without follow-up and impossible to reach someone
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