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A
Rating: 3 out of 5
In the order, I noted that for three clips purchased, a fourth was offered! I ordered three clips and paid, and no fourth!! Otherwise, effective clip!
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 166 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
In the order, I noted that for three clips purchased, a fourth was offered! I ordered three clips and paid, and no fourth!! Otherwise, effective clip!
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A
Rating: 4 out of 5
good, and responsive in case of shipping error
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A
Rating: 4 out of 5
good, and responsive in case of shipping error
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A
Rating: 1 out of 5
Customer service nonexistent! The supposedly compatible product is not. I reported it via the contact form, still no response.
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A
Rating: 1 out of 5
Customer service nonexistent! The supposedly compatible product is not. I reported it via the contact form, still no response.
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A
Rating: 3 out of 5
I preferred before, I can't find my way around the new numbering of the zips.
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A
Rating: 3 out of 5
I preferred before, I can't find my way around the new numbering of the zips.
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A
Rating: 3 out of 5
No worries
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A
Rating: 3 out of 5
No worries
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A
Rating: 4 out of 5
Excellent customer relationship but product choice not clear on the site tables, hence order and exchange.
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A
Rating: 4 out of 5
Excellent customer relationship but product choice not clear on the site tables, hence order and exchange.
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A
Rating: 4 out of 5
Great find on the internet to repair a zipper without having to unpick everything.
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A
Rating: 4 out of 5
Great find on the internet to repair a zipper without having to unpick everything.
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A
Rating: 4 out of 5
Quick registration and good responsiveness
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A
Rating: 4 out of 5
Quick registration and good responsiveness
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A
Rating: 4 out of 5
Quality product and well thought out.
Shipping costs quite high given the product
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Shipping costs quite high given the product
A
Rating: 4 out of 5
Quality product and well thought out.
Shipping costs quite high given the product
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Shipping costs quite high given the product
A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
A bit of difficulty accessing the sides
The sliders, otherwise a site with clear ergonomics and information.
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The sliders, otherwise a site with clear ergonomics and information.
A
Rating: 4 out of 5
A bit of difficulty accessing the sides
The sliders, otherwise a site with clear ergonomics and information.
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The sliders, otherwise a site with clear ergonomics and information.
A
Rating: 4 out of 5
Fast delivery, price okay, works.
Unfortunately not quite ideal for the zipper on the awning.
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Unfortunately not quite ideal for the zipper on the awning.
A
Rating: 4 out of 5
Fast delivery, price okay, works.
Unfortunately not quite ideal for the zipper on the awning.
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Unfortunately not quite ideal for the zipper on the awning.
A
Rating: 4 out of 5
Fast shipping, quality product, but a bit less than a few years ago (of 2 zips ordered, one broke during assembly and the small plastic tool is too fragile).
But it saves a jacket!
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But it saves a jacket!
A
Rating: 4 out of 5
Fast shipping, quality product, but a bit less than a few years ago (of 2 zips ordered, one broke during assembly and the small plastic tool is too fragile).
But it saves a jacket!
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But it saves a jacket!
A
Rating: 4 out of 5
GOOD
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A
Rating: 4 out of 5
GOOD
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A
Rating: 4 out of 5
Speed of delivery. Material perfectly suited
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A
Rating: 4 out of 5
Speed of delivery. Material perfectly suited
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A
Rating: 2 out of 5
Although I followed the instructions to measure the width to order, the received clip is too wide and therefore unusable
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Response from clip-zip.com
Hello, We are sorry to hear that the slider does not fit, please do not hesitate to contact us so we can find the right slider!
A
Rating: 2 out of 5
Although I followed the instructions to measure the width to order, the received clip is too wide and therefore unusable
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Response from clip-zip.com
Hello, We are sorry to hear that the slider does not fit, please do not hesitate to contact us so we can find the right slider!
A
Rating: 3 out of 5
Order and delivery very satisfactory. However, for a second order, password forgotten and I never received a reset email. Impossible to reach by phone
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A
Rating: 3 out of 5
Order and delivery very satisfactory. However, for a second order, password forgotten and I never received a reset email. Impossible to reach by phone
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A
Rating: 1 out of 5
Order not received and customer service does not respond to my emails...
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Response from clip-zip.com
Hello, I am confused, I did not see your emails, we will write to you to resend the order.
A
Rating: 1 out of 5
Order not received and customer service does not respond to my emails...
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Response from clip-zip.com
Hello, I am confused, I did not see your emails, we will write to you to resend the order.
A
Rating: 4 out of 5
Too bad the products are not indicated when they are out of stock!
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A
Rating: 4 out of 5
Too bad the products are not indicated when they are out of stock!
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