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A
Rating: 1 out of 5
No response to return request, didn't fit!
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 166 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 1 out of 5
No response to return request, didn't fit!
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A
Rating: 3 out of 5
otherwise the slider is inoperative.
Another explanation: document insufficiently precise and clear to indicate how to do it.
Translated reviews
Another explanation: document insufficiently precise and clear to indicate how to do it.
Response from clip-zip.com
Hello, For some sliders it is sometimes difficult to position the slider effectively (especially the non-separable spirals), but we thank you for your feedback which will allow us to improve our services.
A
Rating: 3 out of 5
It is not so easy to reposition the slider correctly.
You then have to close it sufficiently (by pressing) so that it
Translated reviews
You then have to close it sufficiently (by pressing) so that it
Response from clip-zip.com
works
A
Rating: 3 out of 5
Moderately satisfied with the product, which does not fulfill its function... so it is of no use to me... 3 stars for the follow-up, the speed of delivery.
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A
Rating: 3 out of 5
Moderately satisfied with the product, which does not fulfill its function... so it is of no use to me... 3 stars for the follow-up, the speed of delivery.
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A
Rating: 3 out of 5
The size guide allows for optimal sizing
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A
Rating: 3 out of 5
The size guide allows for optimal sizing
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A
Rating: 1 out of 5
The zipper did not fit, even though we measured exactly. My email to customer service was not answered. I then returned the zipper on time and have not received a credit to this day. I would gladly give no stars instead of one star.
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A
Rating: 1 out of 5
The zipper did not fit, even though we measured exactly. My email to customer service was not answered. I then returned the zipper on time and have not received a credit to this day. I would gladly give no stars instead of one star.
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A
Rating: 1 out of 5
Does not work - It's just as junk from China as the much cheaper versions that can be bought. Hands off. Emails go unanswered and a refund does not occur (unfortunately)!!!!!!
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A
Rating: 1 out of 5
Does not work - It's just as junk from China as the much cheaper versions that can be bought. Hands off. Emails go unanswered and a refund does not occur (unfortunately)!!!!!!
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A
Rating: 1 out of 5
Ordered correctly but delivered incorrectly!!!! Unfortunately, the delivered zipper does not fit as size 8A arrived, it cannot be clipped together due to the higher plastic teeth. It does not fit. The ordered zipper would have been 8B for plastic zippers!!! This is according to the selection in the order form and also the correct one according to the size chart. Upon request for a replacement delivery of the ordered zipper 8B, regardless of color, no response!!!
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A
Rating: 1 out of 5
Ordered correctly but delivered incorrectly!!!! Unfortunately, the delivered zipper does not fit as size 8A arrived, it cannot be clipped together due to the higher plastic teeth. It does not fit. The ordered zipper would have been 8B for plastic zippers!!! This is according to the selection in the order form and also the correct one according to the size chart. Upon request for a replacement delivery of the ordered zipper 8B, regardless of color, no response!!!
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A
Rating: 3 out of 5
Not always easy to find the right size of the slider. Fast delivery.
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A
Rating: 3 out of 5
Not always easy to find the right size of the slider. Fast delivery.
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A
Rating: 2 out of 5
1. Partially delivered order. Received 2 zip sliders. Did not receive stop sleeves. 2. Inappropriate sliders, the zip does not close after passing the slider.
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A
Rating: 2 out of 5
1. Partially delivered order. Received 2 zip sliders. Did not receive stop sleeves. 2. Inappropriate sliders, the zip does not close after passing the slider.
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A
Rating: 1 out of 5
After receiving the order, I discovered that the zipper was too large. I then returned it in its original packaging with a request to exchange it for a smaller zipper. Unfortunately, so far, I have not received any response to my return or my email. All attempts to call have also been in vain...
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A
Rating: 1 out of 5
After receiving the order, I discovered that the zipper was too large. I then returned it in its original packaging with a request to exchange it for a smaller zipper. Unfortunately, so far, I have not received any response to my return or my email. All attempts to call have also been in vain...
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A
Rating: 2 out of 5
Problems for me! I think I chose the right model, but I still think that the teeth are a bit bigger than normal, and once closed I cannot unzip it????
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Response from clip-zip.com
Hello, have you contacted customer service to report the issue? We will find a solution so that you have the right slider.
A
Rating: 2 out of 5
Problems for me! I think I chose the right model, but I still think that the teeth are a bit bigger than normal, and once closed I cannot unzip it????
Translated reviews
Response from clip-zip.com
Hello, have you contacted customer service to report the issue? We will find a solution so that you have the right slider.
A
Rating: 4 out of 5
Unfortunately, I ordered the wrong zip, it was exchanged without any issues and easily, send back the zip, take new measurements, check and pay, and the new zip was already there, now everything fits.
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A
Rating: 4 out of 5
Unfortunately, I ordered the wrong zip, it was exchanged without any issues and easily, send back the zip, take new measurements, check and pay, and the new zip was already there, now everything fits.
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A
Rating: 3 out of 5
not great, and many sizes are missing
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A
Rating: 3 out of 5
not great, and many sizes are missing
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A
Rating: 1 out of 5
Order placed on April 18, on May 4 still nothing received. I was informed by phone that delivery by green letter rate could take 14 days.
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A
Rating: 1 out of 5
Order placed on April 18, on May 4 still nothing received. I was informed by phone that delivery by green letter rate could take 14 days.
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A
Rating: 3 out of 5
Easy navigation, but I did not find the item I am looking for.
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A
Rating: 3 out of 5
Easy navigation, but I did not find the item I am looking for.
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A
Rating: 4 out of 5
Took a bit longer than expected
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A
Rating: 4 out of 5
Took a bit longer than expected
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A
Rating: 3 out of 5
Works but slides really difficultly. I have doubts about the durability
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A
Rating: 3 out of 5
Works but slides really difficultly. I have doubts about the durability
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A
Rating: 3 out of 5
Order, perfect reception nothing to complain about, however question to customer service, I am still waiting for the response
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A
Rating: 3 out of 5
Order, perfect reception nothing to complain about, however question to customer service, I am still waiting for the response
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A
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
Good service
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A
Rating: 4 out of 5
I ordered 2 times, no delivery problems and perfect packaging. Product satisfactory.
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Rating: 4 out of 5
I ordered 2 times, no delivery problems and perfect packaging. Product satisfactory.
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