Customer reviews of clip-zip.com

Item never received and credit card hacked after purchase on this site

Item never received and credit card hacked after purchase on this site

I give 5 stars for the idea of the product and the responsiveness associated with the processing of my order! However, in case of a problem, if the product does not fit... the rating drops... we cannot give 0 and it's a shame because it would be commercially much more coherent. So I give 1. No response other than automated ones! I am still waiting for their feedback regarding the photos sent. It is important to specify that the pictures show the closure and that their pattern for selection is always associated! If this seller reads me here, know that I am waiting for your feedback and instructions via Messenger, WhatsApp or email since I have written to you on all these different communication tools.

I give 5 stars for the idea of the product and the responsiveness associated with the processing of my order! However, in case of a problem, if the product does not fit... the rating drops... we cannot give 0 and it's a shame because it would be commercially much more coherent. So I give 1. No response other than automated ones! I am still waiting for their feedback regarding the photos sent. It is important to specify that the pictures show the closure and that their pattern for selection is always associated! If this seller reads me here, know that I am waiting for your feedback and instructions via Messenger, WhatsApp or email since I have written to you on all these different communication tools.

Package not received

Package not received

Navigation on the site is very simple

Navigation on the site is very simple

In January, I received an email informing me that a new slider (the one I had ordered broke when I tried to install it) would be sent to me. Since then, I have received nothing. And I have received no response to the 3 emails requesting information sent since. I am very disappointed

In January, I received an email informing me that a new slider (the one I had ordered broke when I tried to install it) would be sent to me. Since then, I have received nothing. And I have received no response to the 3 emails requesting information sent since. I am very disappointed

I placed my order on February 29, it is now March 15 and I still haven't received anything. I sent an email via the contact form and I haven't received a response. So as of today, I do not recommend this site.

I placed my order on February 29, it is now March 15 and I still haven't received anything. I sent an email via the contact form and I haven't received a response. So as of today, I do not recommend this site.

Hello, your site is well made thanks to the different measurements and diagrams proposed. The delivery was fast. But the zipper is not suitable for repairing my husband's jacket. I am quite disappointed because 11 euros for a zipper that will stay in the drawer, I would have preferred it to work.

Hello, your site is well made thanks to the different measurements and diagrams proposed. The delivery was fast. But the zipper is not suitable for repairing my husband's jacket. I am quite disappointed because 11 euros for a zipper that will stay in the drawer, I would have preferred it to work.

Not satisfied with the products

Not satisfied with the products

Description to find the reference unclear. Result, the ordered zip does not fit my bag!

Description to find the reference unclear. Result, the ordered zip does not fit my bag!

Clips do not meet my expectations at all to the point where they are of no use to me (mediocre quality and unsuitable fasteners)

Clips do not meet my expectations at all to the point where they are of no use to me (mediocre quality and unsuitable fasteners)

One lamp had a slightly defective end thread but with a bit of grease, it works. Best regards

One lamp had a slightly defective end thread but with a bit of grease, it works. Best regards

does not work, no responses to my replacement requests

does not work, no responses to my replacement requests

Order arrived quickly and as requested

Order arrived quickly and as requested

Well-made site

Well-made site

Nothing to report.

Nothing to report.

Impossible to mount the clip which ended up breaking

Impossible to mount the clip which ended up breaking

Something is promised that didn't work for me.

Something is promised that didn't work for me.

Complicated cursor choice

Complicated slider choice

Orders returned because they were not suitable, no news from customer service despite several follow-ups and no refund made despite the initial possibility on the site for returns. I do not recommend!

Orders returned because they were not suitable, no news from customer service despite several follow-ups and no refund made despite the initial possibility on the site for returns. I do not recommend!

Impeccable, we choose thanks to the reference grid and hop zipper repaired

Impeccable, we choose thanks to the reference grid and hop zipper repaired