English 
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Rating: 4 out of 5
Fast and compliant delivery
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Fast and compliant delivery
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Rating: 2 out of 5
1 vest out of 4 could be repaired
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Response from clip-zip.com
Hello, Some sizes or types may not fit, feel free to contact our customer service who is there to help you find the right sliders for your zippers!
A
Rating: 2 out of 5
1 vest out of 4 could be repaired
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Response from clip-zip.com
Hello, Some sizes or types may not fit, feel free to contact our customer service who is there to help you find the right sliders for your zippers!
A
Rating: 1 out of 5
Hello,
Two unusable zippers. Broken. It should allow the insertion of attachments in your questionnaire to attach photos. Thank you.
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Two unusable zippers. Broken. It should allow the insertion of attachments in your questionnaire to attach photos. Thank you.
Response from clip-zip.com
Hello, did you contact our after-sales service to replace the broken products? You can reach us by email with the photos, and our form is also available where you can attach photos.
A
Rating: 1 out of 5
Hello,
Two unusable zippers. Broken. It should allow the insertion of attachments in your questionnaire to attach photos. Thank you.
Translated reviews
Two unusable zippers. Broken. It should allow the insertion of attachments in your questionnaire to attach photos. Thank you.
Response from clip-zip.com
Hello, did you contact our after-sales service to replace the broken products? You can reach us by email with the photos, and our form is also available where you can attach photos.
A
Rating: 4 out of 5
Because the Clip didn't work on my outdoor jacket.
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Rating: 4 out of 5
Because the Clip didn't work on my outdoor jacket.
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Rating: 4 out of 5
I should have taken a larger size. I received a credit. But disappointment with very high price increases even for the product I returned. So free shipping? No advantage, I should have kept my item for something else....
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Rating: 4 out of 5
I should have taken a larger size. I received a credit. But disappointment with very high price increases even for the product I returned. So free shipping? No advantage, I should have kept my item for something else....
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A
Rating: 4 out of 5
It is easy to find the compatible zip clip equivalent.
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A
Rating: 4 out of 5
It is easy to find the compatible zip clip equivalent.
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A
Rating: 2 out of 5
Not very responsive, a bit long the order delay, it's very expensive.
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A
Rating: 2 out of 5
Not very responsive, a bit long the order delay, it's very expensive.
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A
Rating: 4 out of 5
Good
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Rating: 4 out of 5
Good
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Rating: 3 out of 5
Following an order error, I returned a slider that didn't fit and then received a new slider that does fit. In the exchange, it was supposed to be free shipping and this was confirmed to me by email by an employee who seemed shocked that I had to pay shipping fees again to receive the new slider. He informed me by email that he was addressing the problem immediately but without results since December 22!!!! After a first order, my trust in the company Clip&Zip has been significantly shaken. I specify that it is not the amount owed that matters, but the credibility and the principle of honesty of the company that disappointed me!
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Response from clip-zip.com
Hello, We are sorry for this inconvenience, indeed the shipping costs during an exchange are free! You should have been credited back to your card on 12/26/2023. We will take the necessary steps very quickly and we apologize for this.
A
Rating: 3 out of 5
Following an order error, I returned a slider that didn't fit and then received a new slider that does fit. In the exchange, it was supposed to be free shipping and this was confirmed to me by email by an employee who seemed shocked that I had to pay shipping fees again to receive the new slider. He informed me by email that he was addressing the problem immediately but without results since December 22!!!! After a first order, my trust in the company Clip&Zip has been significantly shaken. I specify that it is not the amount owed that matters, but the credibility and the principle of honesty of the company that disappointed me!
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Response from clip-zip.com
Hello, We are sorry for this inconvenience, indeed the shipping costs during an exchange are free! You should have been credited back to your card on 12/26/2023. We will take the necessary steps very quickly and we apologize for this.
A
Rating: 4 out of 5
Easy to place an order. Delivery time respected and fast. Just a note: when it comes to very small items, (e.g. case/stop sleeve), it should be possible to order 2 without doubling the shipping costs as they are very light pieces.
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Rating: 4 out of 5
Easy to place an order. Delivery time respected and fast. Just a note: when it comes to very small items, (e.g. case/stop sleeve), it should be possible to order 2 without doubling the shipping costs as they are very light pieces.
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Rating: 4 out of 5
Good product
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Rating: 4 out of 5
Good product
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Rating: 4 out of 5
Easy to understand site. Delivery was delayed but it was due to the weather. Item received corresponds to the order.
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Rating: 4 out of 5
Easy to understand site. Delivery was delayed but it was due to the weather. Item received corresponds to the order.
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Rating: 3 out of 5
Website: perfect. Order delivery: perfect. Functioning of the ordered 5C2 silver: perfect. I wanted a black 5C2 that was no longer available on the website; I asked the customer service via an email to [email protected], but I never received a response. So customer service: very bad
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Response from clip-zip.com
Hello, We are sorry to hear that you did not receive a response, could you please write to us at [email protected] so that we can find a solution? Best regards,
A
Rating: 3 out of 5
Website: perfect. Order delivery: perfect. Functioning of the ordered 5C2 silver: perfect. I wanted a black 5C2 that was no longer available on the website; I asked the customer service via an email to [email protected], but I never received a response. So customer service: very bad
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Response from clip-zip.com
Hello, We are sorry to hear that you did not receive a response, could you please write to us at [email protected] so that we can find a solution? Best regards,
A
Rating: 4 out of 5
Good, no problems to report.
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Rating: 4 out of 5
Good, no problems to report.
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Rating: 4 out of 5
good
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Rating: 4 out of 5
good
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Rating: 4 out of 5
Good advice when exchanging on messaging
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Rating: 4 out of 5
Good advice when exchanging on messaging
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Rating: 1 out of 5
a request for exchange without response
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Response from clip-zip.com
Hello, I am sorry to hear that you did not receive a response.. Can you write to us at [email protected]?
A
Rating: 1 out of 5
a request for exchange without response
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Response from clip-zip.com
Hello, I am sorry to hear that you did not receive a response.. Can you write to us at [email protected]?
A
Rating: 1 out of 5
NEVER ANYONE AVAILABLE TO ANSWER THE PHONE...
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Response from clip-zip.com
Hello, Indeed we encountered telephone line problems, we apologize for that. Can you contact us by email so we can find a solution?
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Rating: 1 out of 5
NEVER ANYONE AVAILABLE TO ANSWER THE PHONE...
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Response from clip-zip.com
Hello, Indeed we encountered telephone line problems, we apologize for that. Can you contact us by email so we can find a solution?
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Rating: 4 out of 5
my zipper is repaired without difficulty
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Rating: 4 out of 5
my zipper is repaired without difficulty
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Rating: 4 out of 5
Good product
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Rating: 4 out of 5
Good product
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