Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/10/2023
Waiting for the new slider, the one purchased lasted me a few months.... we'll see how long the new one lasts....
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/09/2023
Package received on time, fortunately given the price of delivery..
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/09/2023
Very good regarding the order, however I had a discount voucher following an exchange and I could not use it: the code for this voucher was refused on the grounds 'cannot be used for this order'
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/09/2023
I did not receive the ordered product. I made a return for exchange, I am waiting for the ordered product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/09/2023
I ordered three different sizes, none work, impossible to reach customer service. I do not recommend this product at all.
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Response from clip-zip.com
Hello, We are sorry to hear that none of the sliders fit.. have you been able to contact [email protected] by email? By phone, it takes longer.. You can send us photos of the zipper to be repaired, that will help us more. Best regards, Clip&Zip
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/08/2023
After paying more for fast delivery, I was informed that the product is no longer in stock and that I have to wait.
I would have preferred, before paying for it, to be informed of the delays and that the product was not in stock.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2023
The only, not so easy task was to put the right clip&zip in the cart. Too many detours. Otherwise good service to find the right zipper.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/08/2023
Hinge in closed position upon delivery and broke when opening
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/08/2023
The principle is good, the support for choosing the size of the clip to take is also very good. However, even if the size is correct, the zip slides difficultly, and it disassembles when you pull up the zipper.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2023
Fast and perfect.
Package well sealed..
Do not hesitate
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/08/2023
Goods arrived safely however did not meet expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/07/2023
There was a delay in delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/08/2023
Easy to understand
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/07/2023
Error on their part in the order, immediately emailed to inform them, no response, phone call, I was received very kindly but no solution given, I am still waiting for a promised message for a week.
I am really sorry for this lack of communication
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/08/2023
still nothing received and no news
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/07/2023
Everything is good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/07/2023
The clip arrives closed so hard to open that I forced it and finally broke it...10 euros wasted, I'm completely changing my zipper for 5 euros
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/07/2023
Site ok
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/07/2023
I generally liked it. I like the product. When I ordered, I was shocked to learn that delivery could take up to 2 weeks (!) and at first I didn't want to order because of that...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/07/2023
Difficult to determine the size of the zip to repair even with the sheet to compare.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/07/2023
I haven't tried it because of the wrong order model
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/07/2023
I received the package with a very long delay but it's the right item)))
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 16/07/2023
The slider worked 2 times, then it was impossible to close the zipper. Avoid, better to change the zipper directly especially for the price of the slider given its quality of operation.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/07/2023
the order arrived quickly. The product, however, does not really suit a tarp or an external boat protection cover. It is very abrasive; metal on plastic is not an ideal combination. Moreover, the loop used to hold the zip is too small for a 10mm closure. For almost 20 euros with shipping, might as well change the whole closure. Too bad
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/06/2023
For now, the review is bad because the received slider does not open. I made a complaint and am waiting for a response.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/07/2023
timing, delivery and product very good, but the site needs improvement regarding explanations and drawings related to spirals and invisibles.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2023
Correct site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/06/2023
PERFECT AFTER-SALES SERVICE
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 29/04/2023
nothing received
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Response from clip-zip.com
Hello, were you able to contact customer service to resolve this issue? We invite you to write to them at [email protected] to quickly find a solution!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2023
clear
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2023
Correctly explained
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/06/2023
order not yet received????????
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Response from clip-zip.com
Hello, were you able to get a response from customer service? because your tracking indicates it was delivered to the mailbox on June 7, if this is not the case write to us so we can resend your order.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/06/2023
The offer is very interesting. Unfortunately, it is difficult for non-experts to find the size that suits them. And who, as an individual, needs a large pack of zips?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/06/2023
Operation successful, slider replaced.
Guide for choosing the model is very effective.
Dismantling the old slider took a little more than 30 seconds.....:-)
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/05/2023
The site is very well made to encourage you to place an order but when you receive the zip clip the troubles begin
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Response from clip-zip.com
Hello, what troubles did you encounter? We are here to help you, the customer service will be happy to assist you!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/06/2023
.... ...
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Response from clip-zip.com
Hello, feel free to contact us if you need help at [email protected]
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2023
The navigation on the site is well done, understandable
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/05/2023
I received my order today.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 29/05/2023
Unfortunately, the product did not work on my down jacket.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/05/2023
Great site, shipped quickly but still haven't received it on June 2...
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