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Rating: 2 out of 5
Easy to set up but does not give the expected functionality
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 2 out of 5
Impossible to mount the slider, too bad.
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Response from clip-zip.com
Hello, feel free to call us, we can help you mount it!
A
Rating: 1 out of 5
Nothing received, despite a confirmed shipment on 22/5 under reference LJSYRGAUD
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A
Rating: 1 out of 5
Still haven't received my order
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A
Rating: 3 out of 5
It's a shame that my order was recorded while there was a stock shortage...
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A
Rating: 2 out of 5
It doesn't work
Best regards
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Best regards
A
Rating: 4 out of 5
a little long but I think it's with the Post!!
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A
Rating: 4 out of 5
fast delivery, easy to find information but the guide to select the slider model is not necessarily easy to understand. When in doubt, I chose two sizes.
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A
Rating: 4 out of 5
No problem with delivery; but the zipper always gets stuck at the same spot even though no tooth is missing or seems damaged.
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A
Rating: 3 out of 5
The packaging of the product 'jean button' was open and one button was missing, as well as 2 studs. Since the package was intact, this did not happen during transport. The product was placed in the package like this.
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Response from clip-zip.com
Hello, did you report it to our customer service? They can correct this error immediately!
A
Rating: 1 out of 5
Poor indications on the site for choosing the zip.
The zip purchased does not match my closure
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The zip purchased does not match my closure
Response from clip-zip.com
We understand that it can sometimes be complicated to choose, if you wish you can write to us to find the right slider for your closure, we remain at your disposal.
A
Rating: 3 out of 5
I had the wrong zip code and immediately requested to change it before shipping, but my email was not taken into account.
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Response from clip-zip.com
Hello, this is not normal, were you able to reach someone?
A
Rating: 1 out of 5
Does not respond to messages after purchase
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A
Rating: 4 out of 5
Quality material, effective and easy to install. Delivery longer than announced, but with Chronopost that's common!
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A
Rating: 4 out of 5
Fast delivery and would gladly use again if needed.
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A
Rating: 1 out of 5
SHAMEFUL, AVOID. The zipper on my jacket broke, it was specified size 8 which is what I wanted to order but on the site it was indicated to order based on the dimensions of the zipper and not the zip and that did not correspond so I ordered a number 5 which of course is unusable and I lost all my money. I really hope that since it is Sunday and I will contact them by phone tomorrow that the sales service will take this into account so that I can return the zipper which is 2 sizes too small and order an 8 instead. I will keep you informed on social media as I am a YouTuber.
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A
Rating: 1 out of 5
Did not receive the right slider
Very disappointed.
I ordered a size 8
I received a size 5!!!!
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Very disappointed.
I ordered a size 8
I received a size 5!!!!
A
Rating: 1 out of 5
The slider systematically unlocks when pulled. It's unusable.
I called the store 3 times without response.
I left 1 email. They asked me for photos of the zipper.
Once the photos were sent, silence. I sent 2 more emails that went unanswered.
Another scam.
Don't believe the good comments. Communication agencies are paid to increase customer satisfaction.
Translated reviews
I called the store 3 times without response.
I left 1 email. They asked me for photos of the zipper.
Once the photos were sent, silence. I sent 2 more emails that went unanswered.
Another scam.
Don't believe the good comments. Communication agencies are paid to increase customer satisfaction.
A
Rating: 1 out of 5
Very bulky, it does not correspond to a small nylon closure for a sleeveless solid color down jacket.
What to do; is there a smaller one
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What to do; is there a smaller one
A
Rating: 1 out of 5
Bad, it does not work
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A
Rating: 4 out of 5
I ordered two zip clips in size S, one is very well suited for jeans. However, on a canvas pant, the clip is too big.
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A
Rating: 4 out of 5
I asked a question because I was hesitating to choose my zipper but no response.... so I had to order without being sure it was the right model. Fortunately, it was fine and works well.
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A
Rating: 1 out of 5
Does not work at all, no interest, do not buy at all
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A
Rating: 1 out of 5
A brand new closure that no longer closes at all after a month. A closure concept that inevitably loosens over time since it is not locked. A customer service that does not respond after more than a month of waiting. No commercial gesture. In short, this brand is to be avoided and if you look on other shopping sites, you will notice that the ratings are also very bad.
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A
Rating: 4 out of 5
Clear and detailed
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A
Rating: 2 out of 5
I give 2 stars because the shipment was fast.
Otherwise, I ordered the right size, good model but totally ineffective, does not work, I just wasted my time and money.
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Otherwise, I ordered the right size, good model but totally ineffective, does not work, I just wasted my time and money.
A
Rating: 4 out of 5
clear navigation to determine the right model
fast delivery
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fast delivery
A
Rating: 4 out of 5
Fast and efficient shipping.
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A
Rating: 2 out of 5
rather disappointed
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Order received quickly.
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A
Rating: 4 out of 5
It's a pity that the packaging is so large for an item that would fit in a standard mail envelope
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A
Rating: 4 out of 5
The site is attractive but lacks sound advice
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A
Rating: 4 out of 5
clear
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A
Rating: 3 out of 5
A phone inquiry was necessary
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A
Rating: 2 out of 5
The order was not easy - the description not clear enough - for German buyers only in French. Moreover, the zippers do not fit - and at that price!!! Not recommended!!!
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A
Rating: 3 out of 5
delivery too long
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A
Rating: 4 out of 5
well explained
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A
Rating: 1 out of 5
first order with a return due to an error. Never heard back or received a refund.... second order a pack with 2 sliders. The repair lasted 3 days. I do not recommend as there was no contact with customer service nor any email response after requesting information
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A
Rating: 4 out of 5
Material too small maybe order error I am placing an order again to see
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