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Rating: 1 out of 5
The package has not yet arrived and the store is not taking care of me. Horrible, ignoring
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
Site ok
Fast delivery
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Fast delivery
A
Rating: 1 out of 5
I will try to trust you, I just ordered 2 sliders, if you are correct you could add 1 to replace the defective one received. Thank you in advance
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A
Rating: 2 out of 5
Still waiting for the rest of my order
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A
Rating: 4 out of 5
Product OK
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A
Rating: 1 out of 5
Missing part of the order. I will make a complaint about the stop sleeves that were not in the package
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A
Rating: 3 out of 5
Brief information for 3C
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A
Rating: 2 out of 5
Although it is the right size slider, the teeth do not close when the slider is pulled up. Apparently it doesn't grip enough. Useless expense
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A
Rating: 1 out of 5
Very disappointed
The clip broke on the first try!
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The clip broke on the first try!
A
Rating: 4 out of 5
Order received quickly and well packaged
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A
Rating: 3 out of 5
Zip received quickly, but unfortunately does not work on my jacket. Return.
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A
Rating: 4 out of 5
To see in the future.
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A
Rating: 2 out of 5
Not easy to order
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A
Rating: 1 out of 5
At the moment I click to pay, I realize that I did not select the right item... mea culpa. I immediately contact the seller via the site and explain my mistake. No response from the seller and of course the wrong item arrives a few days later... I return the item... but no news from the seller... nor my refund.
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A
Rating: 3 out of 5
AFTER-SALES SERVICE contacted, photos taken and sent, no responses, item returned yesterday!
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A
Rating: 2 out of 5
Did not receive the order :(
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A
Rating: 4 out of 5
Clear explanations for choosing the slider.
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Rating: 4 out of 5
It should specify the reference and size in the information provided on the site
To facilitate the choice for a buyer who does not have product expertise
It should document the shipped products by indicating the reference and size on a small label placed in the bag
Having made several successive purchases, I find myself with several bags and no longer know which is which
Thank you
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To facilitate the choice for a buyer who does not have product expertise
It should document the shipped products by indicating the reference and size on a small label placed in the bag
Having made several successive purchases, I find myself with several bags and no longer know which is which
Thank you
A
Rating: 4 out of 5
Navigation not always clear
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A
Rating: 1 out of 5
I am disappointed with my order, I barely tightened the sleeve which broke.
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A
Rating: 3 out of 5
Not conclusive. Return for refund
No response to my request
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No response to my request
A
Rating: 4 out of 5
Nothing to report, products received quickly and conforming to the order. Shipping costs are a bit high.
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A
Rating: 4 out of 5
Good product, meets my expectations, reasonable price.
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A
Rating: 1 out of 5
It didn't work and the clip broke in two.
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Rating: 4 out of 5
Order arrived very late
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Rating: 3 out of 5
Easy to use the site. Return deadline seems a bit tight as I was not available at the time of delivery and did not have time to do what was necessary. Clear information but the final result is not up to what I had seen in some comments!!
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A
Rating: 4 out of 5
Thank you
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A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Clear site that explains how to choose your zip
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A
Rating: 3 out of 5
Well, after getting advice by email with attached photos, I was advised the zips that are too small for jackets. I am waiting for a response to my exchange request. It is currently impossible to reach them by phone.
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A
Rating: 3 out of 5
Not easy to find the right size, the photos do not match... I ordered black but it's not really black.
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A
Rating: 3 out of 5
Fast delivery
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A
Rating: 4 out of 5
I am waiting for the delivery.
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A
Rating: 1 out of 5
Despite the good ratings of the requested product, it does not work at all.
Moreover, it is impossible to reach customer service by phone.
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Moreover, it is impossible to reach customer service by phone.
A
Rating: 4 out of 5
I left a voicemail, I never received a callback.... when you are a professional like me, it's not great. A bit disappointed.
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A
Rating: 4 out of 5
Delivery a bit long perhaps due to the post office.
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A
Rating: 2 out of 5
Despite your instructions, the zipper is not the right size. Despite the lack of a user manual, I managed to put the slider on. But it is very difficult to operate this slider. Moreover, because of the metal tip at the back of the slider where you put your fingers, I injured myself while inserting the tip into my finger. I have never seen a slider with a tip like that at the back. I needed it for my parka, to go skiing. It's ruined now, I will have to buy another parka. Unless you send me the right model quickly. Behind another zipper of the parka, it says '8vs' does that mean anything to you?
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Rating: 2 out of 5
Poorly explained.
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A
Rating: 4 out of 5
simple, effective service
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Rating: 1 out of 5
I received the ordered slider within a very short time. A lot of difficulty opening it, by the way, the plastic wedge provided is too light and broke. Once installed on the zipper, great difficulty maneuvering the zipper and then the slider broke in two.
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