Customer reviews of clip-zip.com

9,1 /10

Based on 13 109 published reviews

5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié

Published on 06/03/2020 à 14h10 following a purchase from 02/03/2020

Correct delivery, but does not work with nylon zippers.

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Acheteur Vérifié

Published on 06/03/2020 à 08h10 following a purchase from 03/03/2020

Fast delivery, clear site.

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Acheteur Vérifié

Published on 05/03/2020 à 08h29 following a purchase from 17/02/2020

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Acheteur Vérifié

Published on 04/03/2020 à 22h14 following a purchase from 12/02/2020

Fast shipping without any issues.

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Acheteur Vérifié

Published on 04/03/2020 à 12h23 following a purchase from 01/03/2020

The explanations for finding the right dimensions of the slider could be clearer

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Acheteur Vérifié

Published on 03/03/2020 à 05h57 following a purchase from 07/02/2020

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Acheteur Vérifié

Published on 02/03/2020 à 06h17 following a purchase from 11/02/2020

Good product, easy order

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Acheteur Vérifié

Published on 01/03/2020 à 08h15 following a purchase from 14/01/2020

Choice a bit difficult to make regarding size and model. Fast delivery and order compliant.

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Acheteur Vérifié

Published on 28/02/2020 à 17h50 following a purchase from 22/02/2020

Products delivered on time. Choosing the model is not very easy but there is no problem with the return. I recommend.

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Acheteur Vérifié

Published on 28/02/2020 à 13h23 following a purchase from 26/02/2020

Quick practical installation a bit expensive

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Acheteur Vérifié

Published on 26/02/2020 à 22h34 following a purchase from 05/02/2020

fast delivery and very good site

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Acheteur Vérifié

Published on 26/02/2020 à 19h15 following a purchase from 24/02/2020

easy to understand

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Acheteur Vérifié

Published on 25/02/2020 à 23h51 following a purchase from 25/01/2020

Nothing to say about the merchandise, but it was too small for my coat.

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Acheteur Vérifié

Published on 25/02/2020 à 12h08 following a purchase from 20/02/2020

Apart from the very convoluted order writing, the quick processing of this order and the delivery of the product seemed very efficient to me.

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Acheteur Vérifié

Published on 24/02/2020 à 06h54 following a purchase from 02/02/2020

Expensive products that do not work

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Response from clip-zip.com Published on 25/02/2020

Hello, If the received products do not suit you, you can return them and request a refund within 15 days. The return procedure is on our site www.clip-zip.com Best regards

Acheteur Vérifié

Published on 23/02/2020 à 22h20 following a purchase from 02/02/2020

The site is good. Maybe improve the template system allowing the choice of the slider

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Acheteur Vérifié

Published on 22/02/2020 à 12h59 following a purchase from 20/02/2020

Clear site

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Acheteur Vérifié

Published on 20/02/2020 à 18h19 following a purchase from 13/02/2020

Perfect delivery, quite fast

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Acheteur Vérifié

Published on 20/02/2020 à 10h57 following a purchase from 01/02/2020

Not good because on screen it looks bigger so couldn't use it

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Response from clip-zip.com Published on 25/02/2020

Hello, If the product received is not suitable, you can exchange it within 15 days. Here is the procedure: https://www.clip-zip.com/fr/page/livraison-retour-produit If you need help finding the right slider, you can send us photos of your zipper by email at [email protected] Best regards

Acheteur Vérifié

Published on 19/02/2020 à 20h03 following a purchase from 02/02/2020

Ordered well received. No issues

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Acheteur Vérifié

Published on 19/02/2020 à 13h10 following a purchase from 01/02/2020

No problem.

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Acheteur Vérifié

Published on 19/02/2020 à 12h44 following a purchase from 16/02/2020

I ordered a sleeve for a coat and received a tiny sleeve.

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Response from clip-zip.com Published on 19/02/2020

Hello, You can ask for help from customer service. The sleeve boxes may seem small compared to the original sleeve box because they are not 'inflated'. Best regards

Acheteur Vérifié

Published on 18/02/2020 à 06h29 following a purchase from 27/01/2020

Did not manage to use it, the demonstration photo is not well taken, not very visible. In short, I broke it trying to readjust it. I do not recommend it at all

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Response from clip-zip.com Published on 18/02/2020

Hello, It may not be the right size. You can ask for help from customer service by email who can assist you. Regarding the explanations, we offer a multitude of information on our site with videos, our blog, and the user manual provided upon delivery. Additionally, we remain available and reachable during our opening hours to assist you. Best regards, Clip&Zip

Acheteur Vérifié

Published on 16/02/2020 à 16h44 following a purchase from 11/02/2020

Impeccable service,

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Acheteur Vérifié

Published on 16/02/2020 à 11h07 following a purchase from 08/02/2020

Very good, the only issue is that one does not get a good view of the part on the screen, not very easy to order the right one, otherwise delivery is fast.

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Acheteur Vérifié

Published on 13/02/2020 à 21h08 following a purchase from 11/02/2020

The stop I ordered does not fit, too bad that at the time of the order there are no dimensions of the stop.

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Response from clip-zip.com Published on 25/02/2020

Hello,
All dimensions regarding repair products for closures are listed on each product page. We are surprised that you did not find them.
If you need help or information for choosing a product, do not hesitate to contact us at 03.55.87.06.67 or by email at [email protected] before placing your order.
Best regards

Acheteur Vérifié

Published on 10/02/2020 à 20h40 following a purchase from 14/01/2020

Very good, close to excellence.

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Acheteur Vérifié

Published on 07/02/2020 à 23h09 following a purchase from 16/01/2020

Good ergonomics

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Acheteur Vérifié

Published on 07/02/2020 à 14h01 following a purchase from 06/02/2020

I was looking for an effective and seamless product, I easily found the clipzip site

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Acheteur Vérifié

Published on 07/02/2020 à 09h38 following a purchase from 21/01/2020

correct transaction

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Acheteur Vérifié

Published on 06/02/2020 à 19h37 following a purchase from 04/02/2020

Order and shipping very fast, very good

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Acheteur Vérifié

Published on 06/02/2020 à 04h32 following a purchase from 13/01/2020

Poor quality product, I do not recommend it and I will see with 50 million consumers.

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Acheteur Vérifié

Published on 05/02/2020 à 18h38 following a purchase from 17/01/2020

bad product

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Response from clip-zip.com Published on 06/02/2020

Hello,
If the cursor reference is not suitable for your type of closure, it is possible to exchange it for another reference.
If you need help determining which cursor would be right, you can send us photos of your closure by email at [email protected]
Best regards

Acheteur Vérifié

Published on 04/02/2020 à 22h42 following a purchase from 19/01/2020

Received very quickly, I haven't tried to change my clips yet... I hope it will work

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Acheteur Vérifié

Published on 03/02/2020 à 14h08 following a purchase from 12/01/2020

Does not correspond to what I wanted

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Acheteur Vérifié

Published on 03/02/2020 à 13h00 following a purchase from 29/01/2020

Yes OK

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Acheteur Vérifié

Published on 03/02/2020 à 06h51 following a purchase from 11/01/2020

Bought three times and unfortunately the experience is effective only once out of three. Product a bit expensive for the quality and especially a customer service lagging behind what is currently done.

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Response from clip-zip.com Published on 03/02/2020

Hello,
Have you checked with our customer service for the choice of sliders? It may be a reference problem or defective slider. We are here to help you.
Regarding customer service, we do our best to respond to all requests as quickly as possible; when we receive your exchange request, the product is sent the same day.
Best regards

Acheteur Vérifié

Published on 03/02/2020 à 00h10 following a purchase from 30/01/2020

Order, advice, delivery, very good payment. I made a mistake on the model and received the one I ordered. On the site, they give you the procedure for an exchange. For me, it didn't work and I had to make a new order and keep the previous one. Fortunately, it's not very expensive. Finally, since there was a possibility of exchange, I would have liked to benefit from it.

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Acheteur Vérifié

Published on 28/01/2020 à 16h44 following a purchase from 25/01/2020

Navigation a bit complicated, I didn't immediately find where I had to click to get the sizes

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Acheteur Vérifié

Published on 27/01/2020 à 20h28 following a purchase from 23/01/2020

Nothing particular to report

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