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C
Rating: 4 out of 5
Great, closure replaced. However, it does not lock enough when it is closed.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 2, 3 and 4 stars
Reset filtersG
Rating: 3 out of 5
I couldn't complete the repair.
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A
Rating: 1 out of 5
I requested a return due to an order error, and I can't get a response from customer service on the procedure to follow.
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C
Rating: 1 out of 5
It's expensive and it doesn't work
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B
Rating: 4 out of 5
Very good
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F
Rating: 4 out of 5
Slider is very good
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B
Rating: 1 out of 5
Unnecessary purchase. The zipper slider does not work.
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S
Rating: 1 out of 5
No possibility of exchange in case of order error, just refunds and you have to reorder again. However, they only partially refund without justification, you have to claim to finally get a full refund. Not simple and not correct.
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N
Rating: 1 out of 5
I bought two clip&zip pull tabs, the first one broke when I tried to open it to attach it to my jacket, the second one I managed to attach but after a few uses my zipper wouldn't close again, and the pull tab got stuck on the wrong side... so I had to reopen it to reattach it and since then it doesn't work at all (it doesn't close enough and ended up disassembling itself...). I also contacted customer service after the first broken piece and 3 weeks later and a follow-up, I still have no new piece or news at all.
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J
Rating: 4 out of 5
Very good
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D
Rating: 4 out of 5
Hello, very satisfied with the technology. I was able to save a jacket that I cared about. However, it is a pity that you cannot change the look of the pull tab which is very ugly. Perhaps consider as an option pull tabs that clip onto the existing one.
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T
Rating: 3 out of 5
slider not suitable for fairly wide teeth although the size corresponds. The joint of the two jaws with a rivet? needs to be reviewed. The slider once opened closes poorly and the plastic tool is insufficient to open the slider, easier with a flat screwdriver.
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F
Rating: 4 out of 5
Works very well and my ski jacket is usable again (Eider wanted 100€ to change everything). One little star less because the slider has a small spike that is not pleasant and pokes a bit.
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S
Rating: 3 out of 5
It's not bad
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Y
Rating: 1 out of 5
Good evening, I still haven't received my order.
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B
Rating: 2 out of 5
The zip clip is well referenced 5 after its installation and locking, the zipper opens about in the middle. I will proceed to the complete replacement of this one.
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E
Rating: 4 out of 5
Good site with clear indications regarding the choice of these closures
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S
Rating: 4 out of 5
explanatory quite effective for searching for the right item
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E
Rating: 4 out of 5
The product met my expectations but 10 bucks for plastic is still expensive paid
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M
Rating: 4 out of 5
I did not receive my order, I sent an email, I did not get a response. I am waiting
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F
Rating: 4 out of 5
Fast delivery and product as described. I only gave 4 stars because I find it too short and it hurts the finger due to its locking system.
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A
Rating: 1 out of 5
I have not received the order
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M
Rating: 2 out of 5
The size is too big. I will return it.
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M
Rating: 2 out of 5
I think I didn't choose the right clip for the right zip. I couldn't really define it
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E
Rating: 4 out of 5
It has all been easy and fast. Regards
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J
Rating: 1 out of 5
Very disappointing. Because the slider being put on, it cannot close the zipper. Yet I ordered and received the right size?
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P
Rating: 1 out of 5
Despite the reference prose on my broken zip, the purchased zip does not fit and breaks when trying to install it. Refund refused. Disappointed
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P
Rating: 1 out of 5
I used it correctly only once .... now the zipper doesn't work anymore ... very very disappointed to have spent more than 12 € for this result
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N
Rating: 1 out of 5
I bought a slider 8, it didn't work on my client's garment
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M
Rating: 4 out of 5
Very satisfied with my purchase
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W
Rating: 4 out of 5
PRACTICAL
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S
Rating: 4 out of 5
The clip-zip works well, but it was difficult to remove the old one. I find you should be more precise about what kind of tweezers to use: show a larger photo on your site.
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B
Rating: 1 out of 5
this is not the right one
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D
Rating: 4 out of 5
Immediate refund and recommended item, received quickly
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M
Rating: 1 out of 5
The after-sales service is non-existent.
After a phone call and two emails, I am still waiting for a concrete response.
Yet my phone contact gave me the impression that my request had been taken into account.
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After a phone call and two emails, I am still waiting for a concrete response.
Yet my phone contact gave me the impression that my request had been taken into account.
Response from clip-zip.com
Hello, We are sorry that your experience with our after-sales service was not good. We have checked and your request has normally been taken into account, with the resending of a new product. Best regards. The clip-zip team
C
Rating: 1 out of 5
Impossible to install in a durable way
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that you encountered difficulties with our products. Your feedback is valuable and we would like to understand more about what may have happened to help you better. Please feel free to contact us directly. Best regards. The clip-zip team
C
Rating: 2 out of 5
The stop sleeve broke when I tried to put it on. Raw material not solid. Indeed, you forget to specify that you also need to look at the thickness of the fabric that makes up the zipper and not just the dimensions of the teeth. I never managed to thread the fabric into the stop sleeve because it was too tight and yet I had measured the teeth of my zip well
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience with us. We are sorry to hear that the stop sleeve did not meet your expectations and that you encountered difficulties during its use. Your feedback is valuable and will help us improve our usage advice. Please feel free to contact us if you have any questions or need additional assistance. Best regards. The clip-zip team
F
Rating: 1 out of 5
Hello, clip placed on a Levis jeans, and well it doesn't work!!!!!!
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N
Rating: 4 out of 5
very good idea
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T
Rating: 3 out of 5
package not received to this day!!!
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Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package. Your satisfaction is our priority and we completely understand your frustration. Please feel free to contact us directly so we can help you resolve this issue, it is true that during the Christmas period delivery problems are more likely. Best regards, The clip-zip team