Customer reviews of clip-zip.com

9,1 /10

Based on 13 109 published reviews

5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié

Published on 08/02/2019 à 11h53 following a purchase from 03/02/2019

useful

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Acheteur Vérifié

Published on 06/02/2019 à 21h51 following a purchase from 22/01/2019

Non-compliance with delivery times even if the weather, not favorable, was not on schedule.

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Acheteur Vérifié

Published on 05/02/2019 à 23h37 following a purchase from 30/01/2019

Clear site but the ordered slider does not work

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Acheteur Vérifié

Published on 05/02/2019 à 22h39 following a purchase from 01/02/2019

Nothing to report, simple clear site and compliant.
Very good therefore.

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Acheteur Vérifié

Published on 05/02/2019 à 21h08 following a purchase from 01/02/2019

Very practical to use

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Acheteur Vérifié

Published on 05/02/2019 à 08h17 following a purchase from 31/01/2019

Very good, I was able to fix myself

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Acheteur Vérifié

Published on 04/02/2019 à 23h29 following a purchase from 11/01/2019

Perfect

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Acheteur Vérifié

Published on 03/02/2019 à 21h47 following a purchase from 30/01/2019

my negative opinion:
- shipping is advertised as free for orders over €30, but for an order of €52 I am charged €3.90 for delivery - I therefore reduced my order to the strict minimum

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Response from clip-zip.com Published on 08/02/2019

Hello,
As stated on the site, the shipping fee offer cannot be combined with other promotions on the site. If you had, for example, a promotion in the cart (4th slider free), you could not also have the discount on shipping fees.
If you had no other promotion then it was certainly a computer problem. Don't hesitate to contact customer service for any inquiries when you have questions or requests, especially if it's while you are placing your order.
Best regards

Acheteur Vérifié

Published on 03/02/2019 à 14h30 following a purchase from 30/01/2019

Not very clear

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Response from clip-zip.com Published on 04/02/2019

Hello,
Could you give us more details?
What is not clear?
Do you need help finding the right products?
Don't hesitate to contact customer service for an exchange or if needed.
Best regards

Acheteur Vérifié

Published on 03/02/2019 à 07h01 following a purchase from 29/01/2019

I couldn't fix the zipper

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Response from clip-zip.com Published on 07/02/2019

Hello,
Don't hesitate to contact us so we can find a solution to your problem, we are at your disposal.
Best regards,

Acheteur Vérifié

Published on 01/02/2019 à 20h37 following a purchase from 28/01/2019

Catastrophic quality, I deeply regret my purchase.

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Acheteur Vérifié

Published on 30/01/2019 à 08h55 following a purchase from 25/01/2019

impossible to repair

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Response from clip-zip.com Published on 30/01/2019

Hello,
Do you need help installing or finding the right sleeve box size?
Feel free to send photos of your closure by email, customer service can help you quickly:
[email protected]
Best regards

Acheteur Vérifié

Published on 29/01/2019 à 22h11 following a purchase from 27/01/2019

Package received quickly. The slider works very well. Small inconvenience, a part of the latch sinks into the finger when I handle the slider. This is really not pleasant. The product loses a star for that.

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Acheteur Vérifié

Published on 29/01/2019 à 17h10 following a purchase from 29/01/2019

Perfect for the ordering and delivery process.
However, my account was debited 11.75€ instead of 9.85€ charged!!
The choice of the slider size based on the reference card is not reliable and the number on the old slider does not correspond to anything in your data.
I am therefore trying a new format.

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Response from clip-zip.com Published on 30/01/2019

Hello,
Your invoice includes the slider + delivery, after checking the total of your invoice is indeed 11.75€ (9.45€ for the slider and 2.30€ for delivery). If you have not received this invoice, please report it by email to [email protected]
We will send you the invoice with all the details, but normally you receive it by email automatically.
Regarding the reference card, it only contains the most common sliders, those that can be found almost everywhere.
For all other cases, it is preferable to contact customer service before placing an order. However, on the site, you will find all the references of the sliders in the size guide with measurements and the type of closure they are clipable on.
Best regards

Acheteur Vérifié

Published on 29/01/2019 à 09h14 following a purchase from 24/01/2019

very professional

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Acheteur Vérifié

Published on 28/01/2019 à 21h23 following a purchase from 24/01/2019

Good site. easy to understand

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Acheteur Vérifié

Published on 26/01/2019 à 14h44 following a purchase from 22/01/2019

fast shipping

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Acheteur Vérifié

Published on 23/01/2019 à 21h35 following a purchase from 19/01/2019

the site is ok.

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Acheteur Vérifié

Published on 22/01/2019 à 07h46 following a purchase from 17/01/2019

easy access and convincing results

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Acheteur Vérifié

Published on 21/01/2019 à 20h13 following a purchase from 17/01/2019

Good site

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Acheteur Vérifié

Published on 20/01/2019 à 20h28 following a purchase from 15/01/2019

serious

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Acheteur Vérifié

Published on 20/01/2019 à 17h50 following a purchase from 12/01/2019

Product in accordance with the order even if I made a mistake in size

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Acheteur Vérifié

Published on 20/01/2019 à 11h42 following a purchase from 15/01/2019

not very clear to understand that the slider was out of stock
(poorly indicated)

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Acheteur Vérifié

Published on 20/01/2019 à 07h47 following a purchase from 09/01/2019

Available only in bulk, obligation of a larger order and a cord must be added for the zipper maneuver as it pinches the fingers (blocking), otherwise very easy to install and especially no complete replacement of the closure. Great idea....

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Acheteur Vérifié

Published on 20/01/2019 à 07h05 following a purchase from 19/01/2019

I think it should be explained more about what a waterproof closure is to avoid ordering mistakes.

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Acheteur Vérifié

Published on 18/01/2019 à 21h00 following a purchase from 14/01/2019

Very good, compliant and fast

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Acheteur Vérifié

Published on 17/01/2019 à 01h41 following a purchase from 12/01/2019

Everything went well until delivery. My order arrived well but the size of the replacement box/stopper is larger than indicated in the table for finding the right size. So, I am reordering the smaller size and keeping the other one which will be useful one day.

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Acheteur Vérifié

Published on 15/01/2019 à 13h09 following a purchase from 10/01/2019

Perfect

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Acheteur Vérifié

Published on 12/01/2019 à 09h13 following a purchase from 27/12/2018

IT DOES NOT WORK

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Response from clip-zip.com Published on 14/01/2019

Hello,
If the slider does not work on your closure, it may not be the right reference.
Feel free to send us photos by email along with the measurements (width of the closed teeth): [email protected]
We are at your disposal if needed.
Best regards

Acheteur Vérifié

Published on 10/01/2019 à 22h41 following a purchase from 03/01/2019

Not bad

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Acheteur Vérifié

Published on 07/01/2019 à 09h46 following a purchase from 02/01/2019

Serious site.

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Acheteur Vérifié

Published on 05/01/2019 à 09h44 following a purchase from 30/12/2018

Very good

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Acheteur Vérifié

Published on 03/01/2019 à 20h54 following a purchase from 03/01/2019

Not very easy to access

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Acheteur Vérifié

Published on 01/01/2019 à 13h00 following a purchase from 27/12/2018

Interesting

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Acheteur Vérifié

Published on 30/12/2018 à 19h03 following a purchase from 29/12/2018

site quite easy and easy to place an order

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Acheteur Vérifié

Published on 27/12/2018 à 17h23 following a purchase from 22/12/2018

It's good that someone thought of replacing the zipper instead of the closure

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Acheteur Vérifié

Published on 23/12/2018 à 17h10 following a purchase from 23/12/2018

A bit difficult to pinpoint the right product without experience

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Acheteur Vérifié

Published on 21/12/2018 à 15h10 following a purchase from 17/12/2018

€1.90 shipping charged but actually sent by green letter 20 grams, which means €1.10 profit for the seller. That makes the small envelope expensive. Not cool.

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Response from clip-zip.com Published on 27/12/2018

Hello,
The €1.90 includes the price of the stamp, the bubble envelope that protects your item, the installation instruction manual, and the red opening wedge (for the purchase of sliders).
Best regards

Acheteur Vérifié

Published on 17/12/2018 à 23h28 following a purchase from 17/12/2018

The videos are very good, and the explanations convincing. I even managed to repair 2 zippers, that says it all!

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Acheteur Vérifié

Published on 16/12/2018 à 20h43 following a purchase from 12/12/2018

Not compatible

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