English 
A
Rating: 4 out of 5
Clear presentation, easy choice.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good responsiveness from the sales service
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A
Rating: 4 out of 5
Easy to use
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A
Rating: 1 out of 5
Ineffective zip
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Response from clip-zip.com
Hello,
If the received slider is ineffective, it is certainly because the reference chosen to repair your closure is not the right one.
As announced on our website, reference 3B is rare: "Warning: Reference 3B is rare, please check if you need slider 5B instead."
If your slider is not the right size, you can still request an exchange or a refund; here is the procedure to follow:
https://www.boutique-zlideon.fr/content/11-retourner-un-produit
Do not hesitate to contact customer service if you need help finding the necessary slider: [email protected]
See you soon
If the received slider is ineffective, it is certainly because the reference chosen to repair your closure is not the right one.
As announced on our website, reference 3B is rare: "Warning: Reference 3B is rare, please check if you need slider 5B instead."
If your slider is not the right size, you can still request an exchange or a refund; here is the procedure to follow:
https://www.boutique-zlideon.fr/content/11-retourner-un-produit
Do not hesitate to contact customer service if you need help finding the necessary slider: [email protected]
See you soon
A
Rating: 4 out of 5
Fairly good explanation on the site and fast shipping.
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A
Rating: 4 out of 5
order well placed and very quickly. Product conforms if the replacement is done flat on a table
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A
Rating: 3 out of 5
There is a slider that does not work 8 B too bad
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Response from clip-zip.com
Hello,
If one of the sliders does not work, because it is not the right reference or the product is damaged you can promptly request an exchange or a refund.
Here is the procedure to follow:
https://www.boutique-zlideon.fr/content/11-retourner-un-produit
Best regards.
If one of the sliders does not work, because it is not the right reference or the product is damaged you can promptly request an exchange or a refund.
Here is the procedure to follow:
https://www.boutique-zlideon.fr/content/11-retourner-un-produit
Best regards.
A
Rating: 4 out of 5
clear and precise
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A
Rating: 4 out of 5
Good fast delivery
the item received is indeed the one I ordered
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the item received is indeed the one I ordered
A
Rating: 4 out of 5
good site, but average product
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A
Rating: 3 out of 5
the sliders are not so easy to clip, you really have to try several times and make sure the teeth are aligned
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A
Rating: 4 out of 5
for now I am returning the item because it is not the right size.
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A
Rating: 4 out of 5
Great!
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A
Rating: 3 out of 5
Average
Disappointed by the final result
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Disappointed by the final result
Response from clip-zip.com
Hello,
Can you give us more details?
What did not give you complete satisfaction?
Best regards
Can you give us more details?
What did not give you complete satisfaction?
Best regards
A
Rating: 4 out of 5
Excellent product..fast shipping but shipping costs are still quite high.
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A
Rating: 4 out of 5
nothing to say
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A
Rating: 4 out of 5
Reception staff on the phone very helpful. I returned my first order slider 5C for a change with a 5C2 without any problem and quickly.
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A
Rating: 4 out of 5
Easy to use and no need to log in, perfect.
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A
Rating: 4 out of 5
Perfect site for beginners
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A
Rating: 4 out of 5
It's not always easy to understand the type and size of slider
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A
Rating: 2 out of 5
The site is good but not the product received
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Response from clip-zip.com
Hello,
Can you give us more information?
If your slider does not work, it is very likely a reference error.
You can still request an exchange or a refund:
https://www.boutique-zlideon.fr/content/11-retourner-un-produit
If you need help finding the right size, do not hesitate to send us photos of your zipper by email: [email protected]
See you soon!
Can you give us more information?
If your slider does not work, it is very likely a reference error.
You can still request an exchange or a refund:
https://www.boutique-zlideon.fr/content/11-retourner-un-produit
If you need help finding the right size, do not hesitate to send us photos of your zipper by email: [email protected]
See you soon!
A
Rating: 3 out of 5
The idea is very good because it is a hassle to change a zipper, but the size of the zipper is not taken into account. This means that for a jacket, having measured the width of my zipper, the slider received does not fit at all. So 10€ spent for nothing.
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Response from clip-zip.com
Hello,
If you need help determining the slider you need, do not hesitate to send photos of the zipper to be repaired by email to: [email protected]
You can proceed with an exchange of slider, the 3B is a very small and therefore uncommon reference, you probably need the size above. Do not hesitate to contact Zlideon's customer service who will provide you with a solution very quickly.
Regarding the size of the zipper, it is the teeth that count, we measure the width of the teeth to determine the slider to choose. If the teeth no longer close, you need to send photos by email or look behind your original slider as there is usually a number engraved there that corresponds to a standard size.
Cordially.
If you need help determining the slider you need, do not hesitate to send photos of the zipper to be repaired by email to: [email protected]
You can proceed with an exchange of slider, the 3B is a very small and therefore uncommon reference, you probably need the size above. Do not hesitate to contact Zlideon's customer service who will provide you with a solution very quickly.
Regarding the size of the zipper, it is the teeth that count, we measure the width of the teeth to determine the slider to choose. If the teeth no longer close, you need to send photos by email or look behind your original slider as there is usually a number engraved there that corresponds to a standard size.
Cordially.
A
Rating: 4 out of 5
of average level
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A
Rating: 4 out of 5
Fast and compliant delivery
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A
Rating: 4 out of 5
Good product, processing and sending of the order reasonably fast.
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A
Rating: 4 out of 5
I recommend
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A
Rating: 3 out of 5
I had to make 2 purchases to get the right size. It should be simplified for sizing. 2nd shipment a bit long...
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Response from clip-zip.com
Hello, We have on our site a card of real size references that makes it easy to find the necessary slider size -> https://www.boutique-zlideon.fr/content/10-carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite- Our customer service is also available to help you choose the model. Don't hesitate to send a photo of the closure to be repaired by email next time: [email protected] See you soon!
A
Rating: 4 out of 5
Very good product and fast shipping and delivery. I would have given 5 stars but due to the absence of black zip in size 10 I only give 4 stars.
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A
Rating: 4 out of 5
No problem.
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A
Rating: 2 out of 5
1st order wrong slider but it's my fault, paid 3.5€ for the larger size okay... time wasted for ultimately the right size doesn't solve my issue: 3 weeks...
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Response from clip-zip.com
Hello, Maybe it's a reference problem? You can send photos to our customer service who can help you: [email protected]
A
Rating: 4 out of 5
Response to an information request a bit slow and not very accurate, but fast delivery.
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A
Rating: 4 out of 5
fast delivery no particular problem
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A
Rating: 4 out of 5
Well-structured site, clear descriptions helping to choose the right product. Quick delivery. Product as described, neatly packaged with a standard card for potential future purchases.
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A
Rating: 4 out of 5
Well-presented site
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A
Rating: 4 out of 5
easy to find your slider model.
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A
Rating: 4 out of 5
The ideal and quick solution to replace a faulty zipper
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A
Rating: 4 out of 5
It would be good to remind the references of the item on the packaging bag to know if the delivered item is compliant with the one ordered.
The instructions for finding the reference of a sleeve/casing set are insufficient.
The size of the flange on which the parts slide is crucial, the length of the sleeve may be an indicator.
Translated reviews
The instructions for finding the reference of a sleeve/casing set are insufficient.
The size of the flange on which the parts slide is crucial, the length of the sleeve may be an indicator.
A
Rating: 4 out of 5
Very well made and precise!
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A
Rating: 4 out of 5
reactive
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A
Rating: 4 out of 5
The site is very well designed and explains well how to determine the slider we need.
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