Customer reviews of clip-zip.com

9,1 /10

Based on 13 109 published reviews

5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié

Published on 19/03/2018 à 15h24 following a purchase from 14/03/2018

Nothing special.

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Acheteur Vérifié

Published on 19/03/2018 à 13h06 following a purchase from 13/03/2018

nothing to report.

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Acheteur Vérifié

Published on 16/03/2018 à 20h29 following a purchase from 11/03/2018

The slider is too small and I am asked for 6 or 7€ in fees to return the slider for an exchange, this is unacceptable

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Response from clip-zip.com Published on 20/03/2018

Hello, Where did you get this information regarding the exchange? You can inquire directly with customer service for an exchange: [email protected] Best regards

Acheteur Vérifié

Published on 16/03/2018 à 16h20 following a purchase from 11/03/2018

The product is great in terms of ease of use. However, the silver color is not nice at all; it's galvanized. On a bag with chrome buckles, it looks out of place. Very disappointed because of this as the price is still not cheap

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Acheteur Vérifié

Published on 16/03/2018 à 13h38 following a purchase from 10/03/2018

product not effective. could not repair. I lost 13 €

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Acheteur Vérifié

Published on 16/03/2018 à 08h24 following a purchase from 08/03/2018

very practical, good explanations for the order and installation

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Acheteur Vérifié

Published on 14/03/2018 à 16h54 following a purchase from 19/02/2018

It's a bit complicated to make a return but the whole order was satisfactory.

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Acheteur Vérifié

Published on 13/03/2018 à 08h29 following a purchase from 07/03/2018

I am happy to have found an alternative to completely changing a defective zipper.
The 5th star if there were also blocking staples

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Acheteur Vérifié

Published on 12/03/2018 à 08h56 following a purchase from 06/03/2018

good

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Acheteur Vérifié

Published on 11/03/2018 à 22h09 following a purchase from 26/02/2018

too much waiting time to receive the order; measurements that do not match

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Response from clip-zip.com Published on 12/03/2018

Hello,
You can contact customer service to find the slider that corresponds.
Here is the email address: [email protected]

Acheteur Vérifié

Published on 11/03/2018 à 15h48 following a purchase from 04/03/2018

good

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Acheteur Vérifié

Published on 11/03/2018 à 14h48 following a purchase from 06/03/2018

Disappointed with the ordered products: one broke and the other is difficult to use....

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Acheteur Vérifié

Published on 11/03/2018 à 13h10 following a purchase from 02/03/2018

Very good. Fast. Practical product. But be careful with the size choice (I printed the size guide but the printer must not have been at 100%). So, second order....

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Acheteur Vérifié

Published on 10/03/2018 à 06h56 following a purchase from 23/02/2018

correct site, neither more nor less!

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Acheteur Vérifié

Published on 10/03/2018 à 06h34 following a purchase from 02/03/2018

Good

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Acheteur Vérifié

Published on 09/03/2018 à 15h31 following a purchase from 02/03/2018

It is difficult to choose the right slider size, the measurement explanation is not clear enough

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Acheteur Vérifié

Published on 09/03/2018 à 14h47 following a purchase from 04/03/2018

Not everything is great

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Acheteur Vérifié

Published on 07/03/2018 à 21h26 following a purchase from 22/02/2018

The site is well made and serious, my order was delivered very quickly, too bad the sliders don't work!!!

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Acheteur Vérifié

Published on 07/03/2018 à 20h20 following a purchase from 28/02/2018

I received the product quickly. The order was placed without any problem.

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Acheteur Vérifié

Published on 07/03/2018 à 18h10 following a purchase from 01/03/2018

Order received within the indicated timeframe. Disappointed with the quality of the ordered materials.

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Response from clip-zip.com Published on 12/03/2018

Hello,
Was there a problem with the product? Do not hesitate to let us know by writing to us by email: [email protected]
Best regards,
Customer Service.

Acheteur Vérifié

Published on 07/03/2018 à 17h37 following a purchase from 22/02/2018

Products received quickly and well packaged.

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Acheteur Vérifié

Published on 07/03/2018 à 14h41 following a purchase from 01/03/2018

I easily found what I was looking for

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Acheteur Vérifié

Published on 06/03/2018 à 18h36 following a purchase from 28/02/2018

I can't get a refund for my two orders.
My zippers are mounted upside down. ********** thank you

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Response from clip-zip.com Published on 07/03/2018

Hello Frédéric,
We will do what is necessary for your request to be processed as soon as possible.
You will be contacted soon by Zlideon's customer service.
See you soon!

Acheteur Vérifié

Published on 06/03/2018 à 13h18 following a purchase from 28/02/2018

Good product, to see on the duration but I have trouble understanding why for the purchase of 2 sliders the shipping costs are higher, it fits in the same envelope and it doesn't weigh anything more, could someone explain????

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Acheteur Vérifié

Published on 04/03/2018 à 18h12 following a purchase from 26/02/2018

The site is very well done but the measurements it explains to take to choose your slider are not precise, so mine is too big, thus 13€ wasted

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Response from clip-zip.com Published on 05/03/2018

Hello,
Exchanges are possible. Here is the link to request an exchange: https://www.boutique-zlideon.fr/content/11-retourner-un-produit

Acheteur Vérifié

Published on 04/03/2018 à 17h52 following a purchase from 27/02/2018

Item is not aesthetic, wrong size does not fit, dangerous because there is a point that sticks out, breaks during assembly... I do not recommend this site

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Response from clip-zip.com Published on 07/03/2018

Hello Olejnik,
We are sorry to hear that the product does not fully satisfy you.
If you made a mistake in the size of the slider, you can still request an exchange for free, contact [email protected] for more information. They will help you find the exact size.
Regarding the point in the slider, it is a brake. It ensures that when the closure is closed, it does not open again since the slider will block it with this brake. If you lower the slider tab, the point will disappear and will no longer bother you.
If your item has broken, we also invite you to contact customer service by email. The sliders are made of zinc alloy, which makes them much stronger than the original sliders of the closure; if it broke during installation, that is not normal.
A solution will be provided to you quickly as soon as your request has been sent.
See you soon!

Acheteur Vérifié

Published on 04/03/2018 à 09h29 following a purchase from 26/02/2018

Quite complex..

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Acheteur Vérifié

Published on 03/03/2018 à 16h29 following a purchase from 23/02/2018

rather clear

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Acheteur Vérifié

Published on 03/03/2018 à 16h14 following a purchase from 21/02/2018

the product broke as soon as I tried to put it in place (sleeve size 5)

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Acheteur Vérifié

Published on 02/03/2018 à 18h24 following a purchase from 23/02/2018

fast and compliant!

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Acheteur Vérifié

Published on 02/03/2018 à 16h55 following a purchase from 24/02/2018

The received article does not match my original order at all... and we were 2 to place it, so we don't understand how this error could have occurred after submitting our order

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Response from clip-zip.com Published on 02/03/2018

Hello,
Don't hesitate to contact customer service at [email protected]
If the item you received is not the right one, don't worry, the correct product will be sent to you as soon as you report the error to the dedicated service.
See you soon!

Acheteur Vérifié

Published on 02/03/2018 à 15h38 following a purchase from 25/02/2018

this site is well explained

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Acheteur Vérifié

Published on 02/03/2018 à 15h30 following a purchase from 25/02/2018

I was not able to repair the zipper and will have to entrust the work to a professional.

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Acheteur Vérifié

Published on 28/02/2018 à 12h18 following a purchase from 14/02/2018

Order received on time

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Acheteur Vérifié

Published on 28/02/2018 à 10h53 following a purchase from 22/02/2018

Interesting site, fast delivery

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Acheteur Vérifié

Published on 27/02/2018 à 16h58 following a purchase from 17/02/2018

Good, meets expectations

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Acheteur Vérifié

Published on 27/02/2018 à 12h16 following a purchase from 22/02/2018

Good, no problems to report.

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Acheteur Vérifié

Published on 26/02/2018 à 12h49 following a purchase from 21/02/2018

I thought I had requested the sleeve case in black, I received it in white

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Acheteur Vérifié

Published on 25/02/2018 à 17h07 following a purchase from 20/02/2018

I followed the process to choose the product but unfortunately the zip does not fit my jacket. Waiting to make a return.

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Acheteur Vérifié

Published on 25/02/2018 à 05h31 following a purchase from 19/02/2018

I found the item I was looking for and the use of the site is really good. However, the price of the sliders is a bit high, but the 3+1 free promotion helps reduce their cost. Fast and careful delivery with package tracking which I appreciate a lot.

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