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A
Rating: 4 out of 5
the site is very good
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
A little clearer in the product descriptions.
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A
Rating: 4 out of 5
very efficient in terms of delivery
the slider principle is appealing in theory
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the slider principle is appealing in theory
A
Rating: 4 out of 5
After sending a photo of the damaged coat closure, I was guided by someone on the model to buy as soon as possible and I want to thank the service for its quick response
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A
Rating: 4 out of 5
Does the job and seems sturdier than the original slider.
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A
Rating: 3 out of 5
Item conforms to the order, but the shipping cost of 1.90€ for a stamped envelope at 0.75€ is hard to accept.
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A
Rating: 4 out of 5
I was well served, but when I wanted to get a refund, it was rather complicated to find the information indicating that the shipping costs for purchase and return would not be refunded
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A
Rating: 2 out of 5
Random slider choice...
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A
Rating: 4 out of 5
Choosing the slider is easy and quick thanks to the printable guide. Delivery within the announced deadlines by regular mail.
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A
Rating: 3 out of 5
It's an experience that can be okay but the product doesn't work
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Response from clip-zip.com
Hello, can you give us more details so we can help you? What exactly is not working? Did you choose your slider according to the type of mesh of the zipper? Don't hesitate to contact us, we will help you find the right item so you can repair your zipper in no time! If you wish, send us a photo by email of the zipper to be repaired. See you soon!
A
Rating: 1 out of 5
15 days delay is too much. Item already repaired when the order arrived.
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Response from clip-zip.com
Hello Tirouan,
We are sorry for the inconvenience caused. Our orders are prepared every morning and shipped the same day, generally the delivery time is very short.
The postal services handle the delivery of our sliders, we cannot deliver our packages ourselves. Delivery delays are beyond our control.
We always advise our customers to order with tracked mail, for more security and to have visibility of the entire shipment of the order.
See you soon!
We are sorry for the inconvenience caused. Our orders are prepared every morning and shipped the same day, generally the delivery time is very short.
The postal services handle the delivery of our sliders, we cannot deliver our packages ourselves. Delivery delays are beyond our control.
We always advise our customers to order with tracked mail, for more security and to have visibility of the entire shipment of the order.
See you soon!
A
Rating: 4 out of 5
Serious.
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A
Rating: 4 out of 5
Maybe a little effort to be made on order tracking.
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A
Rating: 3 out of 5
I had a delay problem. But I sent an email and they always replied. Thank you.
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A
Rating: 4 out of 5
Fast and efficient. Shipping costs a bit expensive
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A
Rating: 1 out of 5
I am not satisfied, this is the second order I place, and despite the size chart it does not match, moreover I am delivered each time a different color than black!!!
REALLY NOT SATISFIED despite a fast delivery
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REALLY NOT SATISFIED despite a fast delivery
Response from clip-zip.com
Hello Nathalie,
We are sorry that the ordered items do not meet your expectations. Our boxes/sleeves were out of stock for the black color but we have now received this color, so we can deliver it to you without difficulty.
Regarding the exact size, have you already sent a photo of the zipper by email?
This will help us determine the model you need to buy. Almost all zippers are standard size, just like our products, so we should be able to find the one you need! Don't hesitate to contact us.
See you soon!
We are sorry that the ordered items do not meet your expectations. Our boxes/sleeves were out of stock for the black color but we have now received this color, so we can deliver it to you without difficulty.
Regarding the exact size, have you already sent a photo of the zipper by email?
This will help us determine the model you need to buy. Almost all zippers are standard size, just like our products, so we should be able to find the one you need! Don't hesitate to contact us.
See you soon!
A
Rating: 4 out of 5
Although really practical and quickly set up, although it replaces often expensive sewing work, this product could be sold a bit expensive.
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A
Rating: 4 out of 5
Good to know, avoids changing the slider!
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A
Rating: 4 out of 5
very good
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A
Rating: 4 out of 5
Very good service and fast delivery, thank you
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A
Rating: 4 out of 5
1st recent order not enough hindsight but received my order very quickly
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A
Rating: 4 out of 5
shipping costs a bit high and product a bit expensive
otherwise very well done and serious site
fast and perfect delivery
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otherwise very well done and serious site
fast and perfect delivery
A
Rating: 4 out of 5
ease of search, ease of ordering, good packaging and respect for deadlines
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A
Rating: 3 out of 5
Not easy to find the right size and the right model of zipper, despite the rather well-made explanations!
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A
Rating: 3 out of 5
Gadgets that do not work
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A
Rating: 1 out of 5
Very disappointed, it is not compatible at all
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Response from clip-zip.com
Hello Xavier,
If the ordered slider is not compatible with the closure, it is probably just a size issue. You ordered a very small slider, we recently sent you another model, hoping it will suit you.
For your future orders and for any questions regarding the size of the slider, we advise you to call us with the exact measurements of the closure and if you can, send us a photo of it by email.
This will help us determine the item you need. We exchange or refund items ordered by mistake in size.
See you soon!
If the ordered slider is not compatible with the closure, it is probably just a size issue. You ordered a very small slider, we recently sent you another model, hoping it will suit you.
For your future orders and for any questions regarding the size of the slider, we advise you to call us with the exact measurements of the closure and if you can, send us a photo of it by email.
This will help us determine the item you need. We exchange or refund items ordered by mistake in size.
See you soon!
A
Rating: 4 out of 5
Effective and fast delivery.
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A
Rating: 4 out of 5
Quite clear
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A
Rating: 4 out of 5
No review given the result of my order
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A
Rating: 3 out of 5
The choice is not very simple for the size to order.
The proposed tool is difficult to print at size 1
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The proposed tool is difficult to print at size 1
A
Rating: 4 out of 5
Very serious the order arrived quickly
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A
Rating: 4 out of 5
Ingenious system and very fast order
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A
Rating: 4 out of 5
fast shipping and conforms to the order
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A
Rating: 4 out of 5
good
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A
Rating: 2 out of 5
I ordered while paying very close attention to the measurement... result it does not match.. Anyway an unnecessary expense
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Response from clip-zip.com
Hello,
Do not hesitate to contact customer service at this email address: [email protected], who can help you find the right cursor.
Do not hesitate to contact customer service at this email address: [email protected], who can help you find the right cursor.
A
Rating: 4 out of 5
fairly clear, but lacks one or two pieces of information regarding the exact way to take measurements you have to search for this information. If this could be available automatically when looking at sliders it would be perfect.
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A
Rating: 4 out of 5
Fast delivery
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A
Rating: 4 out of 5
Easy to use
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A
Rating: 4 out of 5
Useful
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A
Rating: 4 out of 5
good
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