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A
Rating: 4 out of 5
Clear site, easy to find the right slider.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
good product
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A
Rating: 3 out of 5
Good concept.
Ergonomic site.
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Ergonomic site.
A
Rating: 2 out of 5
To replace a casing or a sleeve in good conditions, the 'fabric' to which the sleeve or casing is attached must be in very good condition. However, when one wants to replace a casing or a sleeve, it is generally because it has partially torn off and therefore this part, the part of the fabric to which it was attached, is damaged. But in this case, the replacement does not really solve the problem.
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Response from clip-zip.com
In the case where the fabric is damaged, we advise you to reduce your mesh by removing one or two teeth from the bottom of your zipper in order to start from a clean base where the casing and its sleeve can be properly fixed.
A
Rating: 4 out of 5
website to improve
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A
Rating: 4 out of 5
Fast shipping, compliant and practical product, maybe the price slightly too high to buy more.
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A
Rating: 3 out of 5
During my first order, following the instructions, I carefully measured the width of the zipper to be repaired - 5mm - and ordered the recommended slider - 3B - but upon delivery it turned out to be too small. I then ordered the one size up, 5B, normally intended for zippers around 6mm and it fits perfectly to my 5mm wide zipper. Perhaps the measuring instructions should be modified. I did see the warning 3B/5B but did not think I would be concerned having - I think - correctly measured my zipper at the starting point.
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A
Rating: 2 out of 5
Well-designed and educational site, but the instructions are not enough to get the product that will surely fit the defective zipper.
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A
Rating: 4 out of 5
good site
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A
Rating: 4 out of 5
order arrived on time
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A
Rating: 3 out of 5
Average
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A
Rating: 4 out of 5
No problem between the order, the sending of the check and the delivery
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A
Rating: 3 out of 5
DESCRIPTION OF ITEMS AND METHOD TO MEASURE THE CURSOR DIMENSION QUITE RANDOM
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A
Rating: 4 out of 5
Package well packaged, delivery time respected
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A
Rating: 4 out of 5
No problem with the order.
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A
Rating: 4 out of 5
shipping costs a bit high compared to the package
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A
Rating: 1 out of 5
model received is too small for almost 15 euros
thank you
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thank you
Response from clip-zip.com
Hello,
You have 15 days after the date of your order to request an exchange, so don't hesitate.
You have 15 days after the date of your order to request an exchange, so don't hesitate.
A
Rating: 2 out of 5
not trusting the quality of the material sold too expensive complicated to retrieve
the invoice for the return
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the invoice for the return
Response from clip-zip.com
Hello,
The invoice is attached to your order confirmation email or can be retrieved from your customer account if you created one.
The invoice is attached to your order confirmation email or can be retrieved from your customer account if you created one.
A
Rating: 4 out of 5
I recommend this site for all zipper repairs.
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A
Rating: 4 out of 5
I succeeded but I had a lot of difficulties removing the old slider. On your site, you mainly show how to install the new slider but not how to remove the old one. The risk is to damage the stitches of the zipper.
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A
Rating: 4 out of 5
Perfect site, well explained and precise which allowed me to order the exact size.
I like less the shipping costs for which I paid 1.90€ and the letter was stamped at 0.70€ and impossible to find a free shipping code before CHRISTMAS (while there are regularly) ...
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I like less the shipping costs for which I paid 1.90€ and the letter was stamped at 0.70€ and impossible to find a free shipping code before CHRISTMAS (while there are regularly) ...
A
Rating: 4 out of 5
I hope the price will drop thank you
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A
Rating: 3 out of 5
WEBSITE NO PROBLEM, HOWEVER ACCORDING TO THE SITE ORDER SENT ON 03/11/17 RECEIVED ON 21/11 POST OFFICE HIDDEN ON 16/11 SO THE SENDING WAS DONE ALMOST 15 DAYS AFTER THE ORDER!!!!!!!
NOT VERY SERIOUS
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NOT VERY SERIOUS
A
Rating: 4 out of 5
fast delivery
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A
Rating: 4 out of 5
No problems to report
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A
Rating: 2 out of 5
Slider chosen according to advice (invisible zipper, hard to go wrong), and the zipper always closes poorly (it unzips by itself after closing), whether it's the old or the new slider.
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Response from clip-zip.com
Hello,
The slider may be defective, you can still request a replacement within 15 days of your order.
The slider may be defective, you can still request a replacement within 15 days of your order.
A
Rating: 1 out of 5
order not received
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A
Rating: 2 out of 5
Impossible to clip the slider! I had already ordered and it worked well... I am very disappointed!
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Response from clip-zip.com
Hello,
Do not hesitate to contact customer service for assistance.
Best regards,
Do not hesitate to contact customer service for assistance.
Best regards,
A
Rating: 3 out of 5
Fast shipping, product visibly of good quality, but although I chose the product following the site's instructions, it does not meet my needs at all. choice guide to improve: measuring the hooks is not enough to do
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A
Rating: 4 out of 5
Easy to choose thanks to the pattern with different sizes
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A
Rating: 4 out of 5
Arrived on time. Good condition. I had to return them because I hadn't chosen the right size.
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A
Rating: 4 out of 5
Easy to use
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A
Rating: 3 out of 5
Fast delivery. But lacks detailed and clear explanations on the site for choosing the size of the ordered items.
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A
Rating: 4 out of 5
Good
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A
Rating: 3 out of 5
Quality of products very variable
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A
Rating: 3 out of 5
Order from 21/10 delivered on 10/11 it's a bit long
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A
Rating: 4 out of 5
Very practical
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A
Rating: 3 out of 5
One slider received out of two purchased
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A
Rating: 3 out of 5
We ordered 2 sizes of sliders (measurements taken as you indicated on your site) and unfortunately impossible to install them. We had to go to a haberdashery that sold your sliders to sell us another one and install it. The size problem is poorly explained and the instructional video goes too fast.
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A
Rating: 2 out of 5
one of the sliders was defective, and it broke during installation. Moreover, the zipper is very hard to put up and down.
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