Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
5 10k 77% 4 1 681 13% 3 569 4% 2 290 2% 1 538 4%

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1, 2, 3 and 4 stars

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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2017
Well documented, easy to understand and choose
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 16/10/2017
Very well made site.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 07/10/2017
The slider is off!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/10/2017
I receive a button that does not match, despite photos and advice requests, assurance on the choice. I am referred to a refund/exchange request that is untraceable since I did not create a user account before the order (direct order). And finally, as always, a request for a rating (review) on the service even before I have resolved the problem.
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Response from clip-zip.com
Hello, According to the measurements you gave me by email, it was the corresponding slider, I am sorry for the misunderstanding. Thank you for your feedback which will help improve our services. Customer Service
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/10/2017
Delivered quickly but the product does not work in 100% of cases
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/10/2017
*****
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/10/2017
Very expensive for what it is and not suitable for the closure.
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Response from clip-zip.com
Did you think to contact customer service to guide you to the right slider to choose? Don't hesitate to contact us by email: [email protected]
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2017
Secure payment, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/09/2017
Perfect, very responsive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/10/2017
Nothing to report except that it's not easy to measure an open closure without a slider.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/10/2017
Not compatible with short pull tab end ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2017
Professional
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/10/2017
No response to my product return request. Customer service does not follow up
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Response from clip-zip.com
Did you contact customer service by email? This is more convenient for them to explain the steps to follow for a return request.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/09/2017
It's not easy to put the case on and crimp it, so I had to buy 2 cases (cost of 2 cases + 2 shipping fees of course): the first time the case didn't hold and the opening of the closure was not found in the schoolyard, the second time I made sure to crimp the case well but obviously it damages the shine of the case but at least it holds.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/10/2017
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/09/2017
The site is clear and fast, but choosing the right slider with certainty is not easy.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 26/09/2017
Order received well and quickly. Unfortunately, this slider does not fit: too big slider. I need to see about a return and get a new one that, I hope, will fit.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/09/2017
not precise enough for measurement assistance
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Response from clip-zip.com
For this, we have put a printable reference card on our store to facilitate the choice of the right slider by comparing it with your broken zipper. You can find this card at this link: https://www.boutique-zlideon.fr/content/10-carte-des-references-choisir-son-curseur-zlideon-en-toute-simplicite-
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/09/2017
Apparently good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/09/2017
very satisfied
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 16/09/2017
The received sliders are too wide (8mm instead of the 7.2mm requested at the order) and therefore unusable.
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Response from clip-zip.com
Have you thought about contacting our customer service to find the right Zlideon slider for your zipper? Please note that you can exchange your product. Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-sav-contact-aide
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/09/2017
Average slider, but the sleeve does not match.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2017
2 weeks to receive my order, which is not exactly express delivery! However, the products are really very good and the system is revolutionary!!! Easy to install, in a few minutes my jacket looks like new :)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2017
Satisfied with my order, received quickly and as expected.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/09/2017
Nothing to report, fast shipping
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/08/2017
Super long delay
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 25/08/2017
1st order not received, the site made a second shipment. The product is not suitable, request for exchange remains unanswered to this day.
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Response from clip-zip.com
Hello,
Have you contacted customer service? An exchange is certainly possible
Best regards,
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/09/2017
I wanted size xl (11 mm wide) I received the smallest. I do not remember that it asked for the width online. The one I received is useless to me.
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Response from clip-zip.com
Hello,
Yes, the references are different depending on the widths..
Have you contacted customer service to proceed with an exchange?
Best regards.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/09/2017
Problem with assembly, the slider has separated into two.
Request in progress for replacement.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/09/2017
we are still waiting for the delivery
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Response from clip-zip.com
Hello,
Have you informed customer service that you have not received your package? Sometimes there are errors with the carrier, so do not hesitate to let us know in order to send you a second shipment.
Best regards.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2017
trustworthy site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/09/2017
very clear
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 05/09/2017
Explicit site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/09/2017
I have a bit of trouble putting the Zlideon on but it works really well! But I still feel like it remains fragile....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/08/2017
correct use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/09/2017
No issues
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/08/2017
Easy to find what you are looking for!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/09/2017
ok overall, but the instructions for taking measurements could be a bit more precise.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 31/08/2017
good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/08/2017
It was for a skirt zipper, impossible to assemble!
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Response from clip-zip.com
Have you thought about contacting our customer service to find the right Zlideon slider for your zipper? Please note that you can exchange your product. Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-sav-contact-aide
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