The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Unnecessary purchase. The part that goes into the slider broke in two lengthwise when tightening. But it gave me the idea to dismantle this part of the zipper on an old jacket and I was able to fix myself.
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Alexandre I.
Rating: 4 out of 5
following a purchase from 08/11/2025
it's great to be able to change this small part of my musical instrument case. I had to change 3 clips, it still ends up being a bit expensive in the end.
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Geneviève D.
Rating: 4 out of 5
following a purchase from 25/10/2025
I was able to easily consult the entire range of products offered for zipper repairs
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Barbara F.
Rating: 4 out of 5
following a purchase from 22/10/2025
I don't speak good French. Excuse me
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Patrick V.
Rating: 3 out of 5
following a purchase from 11/11/2025
Fast delivery, rather high price, and very average functioning, not impossible but very delicate.
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Sven S.
Rating: 1 out of 5
following a purchase from 08/11/2025
At first, the instructions for measuring the right zipper size seemed very helpful. Unfortunately, disappointment followed: Although the measured size was delivered, the replacement zipper did not fit the original zipper slider. Additionally, I found the return to a somewhat untrustworthy address in Saarbrücken problematic. I sent both parts back, but even after a week and a half, I have not received a refund of the purchase price. Overall, I am very disappointed and did not expect such difficulties. Very unfortunate.
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Aurélie G.
Rating: 4 out of 5
following a purchase from 27/08/2025
Very good with the sheet to choose the zipper model :)
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Etienne D.
Rating: 4 out of 5
following a purchase from 06/11/2025
nothing to say, this is the 2nd jacket saved
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Jean J.
Rating: 4 out of 5
following a purchase from 04/11/2025
very very good product but expensive
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Claire D.
Rating: 4 out of 5
following a purchase from 19/10/2025
Super product. Template provided to determine the reference but delivery time of 3 weeks.
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Sonja K.
Rating: 1 out of 5
following a purchase from 01/11/2025
I cannot evaluate the product because it was not delivered to me. Requests to customer service remain unanswered. I would not order there again. Ich kann das Produkt nicht bewerten, weil es mir nicht geliefert wurde. Nachfragen beim Kundenservice werden nicht beantwortet. Ich würde dort nicht wieder bestellen.
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Jean-Pierre P.
Rating: 4 out of 5
following a purchase from 31/10/2025
The product is effective if the zipper has all its teeth in good condition. Sometimes out of stock on certain models. Too bad for additional shipping costs.
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Karine L.
Rating: 1 out of 5
following a purchase from 30/10/2025
The item does not work
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Edurne M.
Rating: 1 out of 5
following a purchase from 14/10/2025
Good day
I made the purchase (Cursor 3 (ref: 3B) color Black) on October 14, and I still have not received the order!!
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Oumelhaz R.
Rating: 1 out of 5
following a purchase from 25/10/2025
Not good quality,
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Uwe J.
Rating: 2 out of 5
following a purchase from 29/10/2025
Delivery top, but slider did not fit and was returned. Credit has not yet been issued.
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Éric L.
Rating: 1 out of 5
following a purchase from 30/10/2025
Could not get this slider on my chest zip of my windsurfing wetsuit...
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Daniel L.
Rating: 1 out of 5
following a purchase from 24/10/2025
Does not work.......
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Michel G.
Rating: 2 out of 5
following a purchase from 17/10/2025
1st defective item received.
After-sales service difficult to reach. Person not at all friendly on the phone.
Replacement item sent very late.
Tutorial could be improved (does not indicate at all that a click should be heard when opening the piece and that one must insist while holding the item very firmly with the plastic wedge).
The 2nd finally received works very well. Only positive point of this long experience.
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Tom H.
Rating: 4 out of 5
following a purchase from 23/10/2025
Everything worked perfect with the product itself. Shipping time far away from Amazon, but partly caused by a missing digit for the shipping address.
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Bertrand G.
Rating: 1 out of 5
following a purchase from 23/10/2025
I had downloaded the template to determine the model to buy, quickly received the product, oh surprise, it does not work at all... After inserting the slider, clipping the whole, the system is dysfunctional, cannot engage both sides of the zipper... I do not understand why, the size is correct...
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and we would like to better understand what happened. Please feel free to contact us directly so we can help you find a solution. Best regards. The clip-zip team
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Laurent T.
Rating: 3 out of 5
following a purchase from 06/10/2025
Due to unavailability, I was sent a product that does not meet my needs so I am not satisfied, I am still waiting for someone to contact me about the availability of the product
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We understand that this stock issue poses a problem for a good part of our clientele. We can announce a return of these products normally by the end of November. Best regards. The clip-zip team
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Philippe B.
Rating: 2 out of 5
following a purchase from 05/10/2025
Fast delivery. Nothing to complain about on that side;
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Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We are delighted that you appreciated the speed of delivery. If you encounter a problem with our products, please feel free to contact us by email to find a solution. Best regards. The clip-zip team
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Olivier H.
Rating: 4 out of 5
following a purchase from 22/10/2025
First order to repair a motorcycle leather zipper very satisfied did not need to change the complete zipper which is overpriced
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Claudine D.
Rating: 3 out of 5
following a purchase from 18/10/2025
Navigation needs to be reviewed, late delivery and does not work for a zip of a down jacket, size 5 or 8, neither fits
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that the navigation on our site and the size of our zips did not meet your expectations. Your feedback is valuable and will help us improve our service. Please feel free to contact us directly for any further assistance. Best regards. The clip-zip team
C
Coline M.
Rating: 3 out of 5
following a purchase from 18/10/2025
Shipping was perfect, but the clip did not work for me, it twisted and broke during installation :/ Maybe I didn't do it right.
Happy to have tried it though :)
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Response from clip-zip.com
Hello, Thank you for your feedback. We are sorry to hear that the clip did not work as expected. Please feel free to contact us if you would like to discuss with customer service. Your satisfaction is important to us. Best regards. The clip-zip team
C
Claude N.
Rating: 2 out of 5
following a purchase from 14/10/2025
I ordered a slider for repairing a nylon spiral zipper size 5 C and I received a size 5 slider (just that) too small. According to the template chart downloaded from your site, it seems to me that the slider sent (no. 5) is for metal or plastic zippers. I requested an exchange which is taking a long time to arrive........Otherwise, despite this incident, the delivery went well.
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Isabelle F.
Rating: 3 out of 5
following a purchase from 24/09/2025
Good but difficult to reach them by phone
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Jörg H.
Rating: 4 out of 5
following a purchase from 01/10/2025
Easy order, well explained website. The product delivered what it promised, easy and quick handling. I ordered from Germany, delivery took a bit.
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Antoine B.
Rating: 4 out of 5
following a purchase from 25/09/2025
good
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Eric B.
Rating: 1 out of 5
following a purchase from 09/10/2025
My order has not yet been delivered, to this day !!!!!
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Yann L.
Rating: 4 out of 5
following a purchase from 21/09/2025
Good, no problems to report.
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Patricia P.
Rating: 1 out of 5
following a purchase from 23/09/2025
fragile material... breaks right away....
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Barms B.
Rating: 3 out of 5
following a purchase from 04/10/2025
delivery times too long (more than a week)
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Edith B.
Rating: 4 out of 5
following a purchase from 06/09/2025
No comment
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Francoise V.
Rating: 4 out of 5
following a purchase from 09/09/2025
Very good for plastic closures. For nylon, not so much
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Evelyne M.
Rating: 4 out of 5
following a purchase from 27/09/2025
In line with my expectations, fast delivery time
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Fabrice Z.
Rating: 4 out of 5
following a purchase from 27/09/2025
Good product, shipping a bit expensive unfortunately
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Anja H.
Rating: 2 out of 5
following a purchase from 26/09/2025
Perhaps I had bad luck but two times I ordered a zipper according to the measurements but both times it didn't work.
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Lionel C.
Rating: 4 out of 5
following a purchase from 27/09/2025
Quick handling of the problem regarding my order.
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