The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Ideal for not throwing away a jacket or pants. Small problem with the receipt of the package that never arrived. A second shipment was quickly made. Impossible to know the origin of this problem (post, carrier or other)
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/05/2017
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 08/05/2017
Fake. Doesn't work. Very disappointed.
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Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-sav-contact-aide
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 31/03/2017
I have returned the received slider because it cannot be installed. Probably a size error, specifying the model that would fit. Since then no news..... I therefore request a refund for this order, if I cannot have the correct model, ...while still preferring to have the requested item.... waiting for a quick response from you.........
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Response from clip-zip.com
We have received your slider, we are waiting for your payment for the price difference. Once this is settled, we will ship the new slider reference as soon as possible.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 07/05/2017
I sent 1 email to customer service to inform them of the problem I had with the received item!!!
This service didn't even have the decency to reply to me!!!!!
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Response from clip-zip.com
Your message has been received and taken into account. We are sending you a new slider today.
We apologize for this bad shopping experience, which is very rare due to the high quality of our product.
Thank you for your order.
Best regards,
Customer Service - Zlideon France
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/05/2017
The site is great, you can find exactly what you need.
However, I only give 3 stars for shipping, you stated received in 1 or 2 working days but my first order was sent 3 days later and now I am on the second day of my order and still not sent...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/05/2017
The new closure fits perfectly. Easy to use.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/05/2017
simple easy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2017
none
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2017
Correct
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/05/2017
Very good site and easy to use full of information to make a good choice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2017
Maybe a little more detail on the proposed sliders !!!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/04/2017
is not explained very well
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2017
Order received very quickly and repair of the faulty zipper without any problem. Now we need to see over time if it holds. I saved a motorcycle jacket.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/04/2017
offers a very wide choice of sliders, it's very practical for repairs, I recommend!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/04/2017
A bit expensive for shipping
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/04/2017
Order not yet received.
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Response from clip-zip.com
If you still haven't received your order, please contact customer service (this is likely due to a delivery error by La Poste):
https://www.boutique-zlideon.fr/content/12-sav-contact-aide
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/04/2017
Very effective
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2017
fast and simple
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2017
Precise, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2017
Good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2017
Good site with proposals for different sizes for zippers. Unfortunately, the size was not the right one and I am not sure that the next size up is also the right one. Too bad.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2017
Very good site. I found my happiness so I don't have to change the pulls of a motorcycle jacket.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/04/2017
The site is clear and welcoming, the order is easy to make. Unfortunately, the measurements are not reliable. Maybe consider sending photos?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/04/2017
I am very happy with this site. I recommend it to several people.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/04/2017
your response service leaves something to be desired, we respond and sometimes no response
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/04/2017
I would have liked a detailed description of the various sliders
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 15/04/2017
On first use the slider came off!
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Response from clip-zip.com
This is most certainly due to the wrong choice of slider: the 4C2 slider is made for invisible zippers, which explains why it comes off. For your bag we recommend the 4C or 5C slider (category "Spiral Mesh").
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/04/2017
Very simple and fast, however regarding the size of the zipper it is not very well explained I was lucky to hit the right one
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/04/2017
Very good, and fast
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/04/2017
Try the slider before removing the old one because on a 20-year-old zipper zlideon does not work.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/04/2017
Good follow-up, but high shipping costs
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/04/2017
- lack of clarity in zipper measurement instructions
- lack of clarity in the type of slider to choose in relation to your distributor sites
- I am a teacher, my requests are starting to become frequent with you, or with your partner distributors.
However, I often have to reorder (due to measurement errors or slider characteristics)
As for the simplicity of replacement, in fact, I could be okay, but we know the real work to be done for modifying this slider ;-)
My opinion is only meant to help you improve.
Your innovation is very useful to me, but there are still things to review in terms of training others
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Response from clip-zip.com
Thank you for your feedback.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2017
Perfect details easy to find
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/03/2017
I easily found what I was looking for
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/04/2017
I started with an 8A slider that was too big, I returned it to get a 5A, which I have not yet received..........
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Response from clip-zip.com
As of today, we still have not received your return. Once received, we will proceed with the exchange as soon as possible.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/04/2017
Order received quickly
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/04/2017
Well-made site
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/04/2017
Disappointed with this first purchase. No time to install it, the slider simply broke in two...
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Response from clip-zip.com
Have you thought about contacting our customer service in case the problem comes from the Zlideon slider? Visit our help page for more information: https://www.boutique-zlideon.fr/content/12-sav-contact-aide
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/04/2017
The site is easy to access and the ordering instructions are clear. The product was received quickly, unfortunately, it doesn't work. I had downloaded the 'rule' for calculating width and ordered according to the desired width but the zip does not join the spirals. The problem may be that it is a boot zipper?
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