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A
Rating: 4 out of 5
Fast, reliable, saved down jacket
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Good...
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A
Rating: 4 out of 5
site quite explicit
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A
Rating: 4 out of 5
Well explained
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A
Rating: 4 out of 5
good quality, a lot of choice for different zipper models. Only downside: expensive shipping if you are a private individual and only order one item!
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A
Rating: 4 out of 5
Easy to use. Fast, reliable.
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A
Rating: 4 out of 5
Received on time.
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A
Rating: 1 out of 5
Dimension problem yet taken according to the instructions appearing on the site. So very expensive for a slider that does not correspond....
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A
Rating: 3 out of 5
I asked for advice for my first order and I was not indicated the right slider. So I had to reorder another one with doubled fees while the envelope showed €1.50 and I paid €3.90 in shipping costs. Not very correct. Otherwise, the second slider was the right one and there was nothing to complain about.
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
normal, but do not put a phone number to call it's long and not very precise
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A
Rating: 3 out of 5
I ordered a slider that turned out to be too small. Maybe improve the way to choose the right size of the slider. Also, I didn't find the return procedures on the site, but maybe I searched poorly.
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A
Rating: 4 out of 5
Impeccable, fast delivery, the zipper is repaired in less than a minute, it's impressive! Nothing to complain about except that it was a bit complicated for me to choose the right one, I felt like my measurements did not match those that were proposed, I chose by default, but fortunately it was ok.. and as a result, very relieved to find my down jacket!!!
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A
Rating: 4 out of 5
very fast, very good
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A
Rating: 3 out of 5
Fast shipping but in simple letter
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A
Rating: 4 out of 5
Could be more intuitive
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A
Rating: 1 out of 5
doesn't work
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Response from clip-zip.com
Do not hesitate to consult our help page and the video for more information:
https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
A
Rating: 4 out of 5
Nothing to report - Serious and efficient
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A
Rating: 2 out of 5
The advice given for choosing the product turns out to be irrelevant, leading the customer to bitter disappointments.
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Response from clip-zip.com
Do not hesitate to consult our help page which offers you 3 solutions to find the right slider for your zipper:
https://www.boutique-zlideon.fr/content/7-comment-choisir-le-bon-curseur-pour-ma-fermeture-a-glissieres-defectueuse-
https://www.boutique-zlideon.fr/content/7-comment-choisir-le-bon-curseur-pour-ma-fermeture-a-glissieres-defectueuse-
A
Rating: 4 out of 5
nothing to report
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A
Rating: 4 out of 5
I think the choice table for the fasteners is not clear enough regarding the difference between plastic and metal, as the same can be compatible with both, then the way to take the measurements may not be precise enough, otherwise the after-sales service is perfect. In short, do not hesitate to ask for advice before purchasing if you have doubts..
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A
Rating: 3 out of 5
A bit disappointed because I couldn't repair the zipper of my ankle boot
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A
Rating: 4 out of 5
Very good product, however quite expensive for a zipper 11.35€
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A
Rating: 2 out of 5
the product sold worked for a day
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? It should be noted that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
A
Rating: 4 out of 5
Very practical. Too bad the golden color doesn't exist.
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A
Rating: 1 out of 5
The first one ordered (4C) was too small. No need to return it, given the time lost going to the post office and the related costs. So I ordered a larger one (5C). I will skip the fact that to get one, I had to change color. Upon opening, the plastic tabs bent. Once opened, the slider had a bent appearance. No way to close it again. So, 20€ spent and a garment still unusable.
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider?
A
Rating: 3 out of 5
I have nothing to say about the site, the product corresponds to the given description but I could not repair the zip, it seems too big, yet a smaller size in invisible, develop your range or offer a better fit. Delivery was on time as announced, for my part I ordered a new zipper and will call a seamstress.
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A
Rating: 1 out of 5
Very expensive! Very long delay due to stock shortage! We are asked to measure a closed zipper (unless we have to buy again, it means it is broken and therefore probably open!!!) Shipping costs are overpriced!
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Response from clip-zip.com
Thank you for your order. We are sorry for our stock shortages on certain products at the end of this year, we had more sales than expected. The prices of our products are in line with their quality. To help you with the use of your Zlideon slider, feel free to consult the page on our site: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
A
Rating: 4 out of 5
Very good. Fast delivery. Just a bit complicated to measure the exact size needed.
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A
Rating: 3 out of 5
The slider did not fit because the zipper is too thick. I ordered another slider hoping it would fit. As for the shipping costs for this slightly larger slider, they more than doubled! 1.90€ for the first and 3.50€ for the second!! That's too expensive!
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Response from clip-zip.com
Thank you for your purchases. Have you thought about contacting our customer service ([email protected]) in case you doubt the right slider?
A
Rating: 2 out of 5
Due to a misestimation on my part, the model I ordered did not match. I sent an email to ask how to exchange it, but I never received a response. This is very regrettable as I left for a trip on December 31 for a duration of 2 months without being able to repair the zipper of my bag. 10.95 euros spent for NOTHING.
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Response from clip-zip.com
Please excuse us for this abnormal delay in responding to your request. I am forwarding your message to customer service.
A
Rating: 2 out of 5
I ordered brass color but received black. And the size is too small. Difficulty in taking measurements. After reading various blogs, the products are unconvincing.
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Response from clip-zip.com
We are sorry for this bad shopping experience. Have you thought about contacting our customer service due to the delivery error?
A
Rating: 3 out of 5
After following the method to choose the slider to the letter, it doesn't work! So, it's annoying.
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? Please note that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
A
Rating: 2 out of 5
I paid send letter MAX I received my package in green letter and the cursor did not match the one ordered
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Response from clip-zip.com
We apologize for this delivery mode error, we offer you free shipping for your next order. Do not hesitate to contact our customer service to find the right cursor.
A
Rating: 3 out of 5
Site OK but the zips don't work in small sizes and in invisible ones.
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A
Rating: 1 out of 5
when you take the measurement on the zipper and the slider doesn't work, you can't give a good rating
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Response from clip-zip.com
Sorry for this bad shopping experience. Don't hesitate to contact our customer service for more information in choosing your Zlideon slider.
A
Rating: 4 out of 5
Very professional customer service, quick exchange and refund of return fees but not precise enough at the beginning to choose the right slider size.
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A
Rating: 2 out of 5
the product sold is not suitable
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Response from clip-zip.com
Have you thought about contacting our customer service ([email protected]) in case the problem comes from the Zlideon slider? It should be noted that if your zipper is completely damaged, it is obvious that the Zlideon slider will be of no use.
A
Rating: 2 out of 5
At first, a very good idea. But then, I couldn't get it on! Was it the right model, I don't know because it's hard to get an idea to order the right model.
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Response from clip-zip.com
Check our page for more explanation: https://www.boutique-zlideon.fr/content/6-comment-changer-mon-curseur-
A
Rating: 4 out of 5
Fast delivery.
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