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A
Rating: 5 out of 5
Very fast shipping! I highly recommend!
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 167 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
very good we can have someone directly for advice
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A
Rating: 5 out of 5
Impeccable
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A
Rating: 5 out of 5
Clear information to make the right order and moreover, in case of hesitation, you can easily contact customer service with a non-premium number which is a huge advantage. I was able to get a quick answer to my question because I hesitated about the size of the slider to order. Very pleasant advisor and she was not mistaken. The received slider is perfect. Well done. Without this phone help I think I wouldn't have placed the order.
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A
Rating: 5 out of 5
A precious site very useful to know. Fast delivery, in line with my expectations. It will make happy those who need to keep zipper clothing in good condition.
BG.
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BG.
A
Rating: 5 out of 5
Easy to define the correct model
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A
Rating: 5 out of 5
very good easy replacement
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A
Rating: 5 out of 5
My order is very good and the delivery is quick.
Thank you
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Thank you
A
Rating: 5 out of 5
To be recommended to avoid changing the entire zipper. Well done.
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A
Rating: 5 out of 5
Tot perfect
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A
Rating: 5 out of 5
Ergonomic site, practical and clear. Notably one of the only (the only one?) to correctly explain the different zippers and therefore the fact that not all can be repaired with basic sliders.
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A
Rating: 5 out of 5
Order taken into account and quick shipping +++++
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A
Rating: 5 out of 5
Honestly, great! Easy order in a few clicks, secure site (Rated B on ssllabs.com), fast delivery and package confirmed. In short, I recommend.
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A
Rating: 5 out of 5
Fast delivery, and very clear explanations on the site to determine the right size of the product.
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A
Rating: 3 out of 5
First order unsuitable (half at fault, size search scale imprecise, plan to have a caliper)
Second order, one slider out of two defective
Shipping costs refunded as agreed
Problem contacting you by phone
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Second order, one slider out of two defective
Shipping costs refunded as agreed
Problem contacting you by phone
A
Rating: 3 out of 5
Order received quickly and compliant.
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A
Rating: 3 out of 5
I made a first order a year ago. The product (zipper attachment) broke so I made another order specifying my problem. No one contacted me to ask for explanations. So yes, it's not a fortune but if every year I have to invest 10€, it will get expensive in the end.
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A
Rating: 5 out of 5
Very ingenious zipper replacement system, very practical.
Good explanations on the site to know which reference to order.
Fast delivery
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Good explanations on the site to know which reference to order.
Fast delivery
A
Rating: 3 out of 5
Despite a tracked letter, I had to wait more than ten days to receive the order.
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A
Rating: 5 out of 5
Quite a bit of explanation to guide your choice
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A
Rating: 5 out of 5
Very good product that deserves to be better known.
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A
Rating: 5 out of 5
package received quickly, efficient customer service
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A
Rating: 5 out of 5
The installation of the parts has not yet been done but I am very happy with my purchase.
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A
Rating: 1 out of 5
Announced delay under 24h even with a Colissimo invoice delivery.... Order on 24/08 at 4 PM and still not delivered on 27/08!!!
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Response from clip-zip.com
Hello,
Indeed after checking the delivery tracking the package was delivered in 3 days instead of 2 days... We are sorry we depend on La Poste for the delivery of all our shipments.
They no longer guarantee the usual delivery times due to Covid19.
Since the deadlines were not respected we will refund you half of the shipping costs.
Best regards
Indeed after checking the delivery tracking the package was delivered in 3 days instead of 2 days... We are sorry we depend on La Poste for the delivery of all our shipments.
They no longer guarantee the usual delivery times due to Covid19.
Since the deadlines were not respected we will refund you half of the shipping costs.
Best regards
A
Rating: 5 out of 5
first order OK
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A
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Very correct service, deadlines and products are also correct.
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A
Rating: 5 out of 5
Very good site
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A
Rating: 5 out of 5
Very good explanations; quick and careful shipping; the description matches the product well
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A
Rating: 5 out of 5
Fast delivery. Impeccable help in choosing the product. Very satisfied!
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A
Rating: 5 out of 5
The site provides clear explanations to choose the right slider.
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A
Rating: 5 out of 5
fast delivery and compliant with the request
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A
Rating: 5 out of 5
I was very satisfied with everything
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A
Rating: 5 out of 5
Clear and practical site for choosing the slider. Fast delivery. Very easy product to assemble.
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A
Rating: 5 out of 5
On time. Very fast
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A
Rating: 5 out of 5
Delivery on time. Product ok. Easy and functional replacement!
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good
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A
Rating: 1 out of 5
After buying a product of the wrong size at a supermarket, I followed the website guide to purchase another model just as ineffective for repairing the zipper of my jeans.
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Response from clip-zip.com
Hello, If you need help finding the right reference you can send us a photo of the zipper by email at [email protected] Don't hesitate to contact us if needed. Best regards
A
Rating: 3 out of 5
the videos are always flattering but the actual use is much less
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