The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Order conforms to what was requested. One fits perfectly... the second one does not, but that's my fault, I took too small.
I recommend it's ideal!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2018
Really reliable clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2018
Extremely fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2018
Serious site: immediate shipment notified by email, quick receipt ... nothing to complain about!
Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/05/2018
Simple and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2018
fast order and delivery. item conforms and very practical. I recommend this site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 27/04/2018
Unidentified transfer
Delivery delay
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Response from clip-zip.com
Hello,
Orders where payment is made by transfer take a little longer to process.
We advise you for your next order if the payment remains the same to send us a transfer receipt by email as soon as the payment has been made: [email protected]
This will allow us to ship your items more quickly.
See you soon!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2018
Very fast and meets my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2018
Easy to access and very clear
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/05/2018
Unfortunately, I made a mistake in ordering the sliders, taking the smaller size (5C) it fits much better, the closure was repaired in a few minutes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2018
Thank you for your site, the explanations are clear and precise.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2018
Perfect and very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2018
there was a missing item in the delivery following a single phone call, this item was sent to me immediately and I received it right away. thank you for the very serious service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2018
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2018
I tried without being sure that the cursor would work because the closure is a bit damaged but it's perfect!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2018
Simple order, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/05/2018
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/05/2018
Simple but very effective
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2018
No problem, fast shipping, product conforms
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2018
impeccable, fast delivery, attentive customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2018
very practical I am satisfied I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/05/2018
Everything is perfectly explained on the site. No surprises with the chosen cursor!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2018
Very serious, very good to recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2018
Very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/05/2018
Perfect, only seriousness...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2018
Very clear and effective! Thank you!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/04/2018
More precision for setting up the zip would be welcome...
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2018
Intuitive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2018
Great! Fast and the material works well.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2018
Great! Easy explanations, ordering and use.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/04/2018
Unfortunately, and certainly exceptionally, a mismanagement of a comment left on the order despite previous email exchanges, and thus a small misunderstanding, resulting in a wrong order. But everything is done for customer satisfaction!! Very satisfied with the after-sales management of the customer service that is looking for solutions for my problem, certainly on the verge of being resolved (sending parts for testing ....etc ....) Impeccable customer service, kindness on the phone etc.... Do not hesitate to call, there will be an answer!!!! If you want to repair, I recommend the site, provided you do not have the compatibility problem with the cursor, sleeves, etc...(but maybe I should have asked the question beforehand)..Very fast delivery by post (immediate processing of the order, just the postal delay!!) SUPER
In conclusion: do not hesitate!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2018
easy reading, practical and nice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2018
Super fast and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2018
Perfect, three garments saved thanks to you.
An excellent customer service, I had chosen the wrong model, direct exchange.
Thank you
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 26/04/2018
I received my slider quite quickly but I am very disappointed because it does not work.
They offered me an exchange but I think I will have to pay again!
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Response from clip-zip.com
Hello,
Product exchanges will only cost you the shipping price.
Once the item is received in the store we will send your exchange at our expense and if there is a price difference between the two items we will refund the difference! If on the contrary the desired product is more expensive than the one originally purchased, we will send you a payment link, but generally this does not exceed 1.70€.
Here is the procedure to follow to exchange a product:
https://www.boutique-zlideon.fr/content/11-retourner-un-produit
Do not hesitate to contact us if you have any questions or if you hesitate in choosing the slider.
The Zlideon customer service
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 19/04/2018
I am told that the package has been sent etc... and 8 days later still nothing and I am asked to wait until Monday and still nothing response: it is not normal. but it is still normal that I paid it seems like a nice scam I lost money it is like that but I will not advertise it because they don't care....
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Response from clip-zip.com
Hello,
We have shipped your package 2 times, we have reshipped it today with tracking, you will be informed of this tracking number very soon.
We apologize for these inconveniences.
Best regards,
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/04/2018
It is more than unpleasant to order products on the site and barely after payment is completed (order validation, order, etc....) receive an email indicating out of stock without specifying which product thus delaying delivery. I immediately called customer service to possibly cancel my order (another site offered the same products): My contact person informed me that the main part of my order was in stock and would ship the next day. The next day, an email from customer service telling me there was a misunderstanding during our phone communication. When there is a stock shortage, they wait to receive the product to send everything. But (good point for them) he offered to send me the zips exceptionally or to accept to wait. I requested the shipment which I received the next day so 4 days after the order which is very good as a delay.
What is abnormal is to leave online products that they no longer have and not to inform the customer at the time of the order. Too bad.
Maybe one day I will receive the gel?
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Response from clip-zip.com
Hello,
We are sorry for the inconvenience caused.
Indeed normally an incomplete order cannot leave the store.
We made an exception for your order because it contained many sliders that we could ship immediately. During your call to the store, you asked us if the 5B were available and indeed they were, but you did not mention the gel that is why there was a misunderstanding.
We decided to make a commercial gesture for this product, you received an email giving you more information.
We remain at your disposal if needed.
The Zlideon customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2018
Very good! I recommend this site because very serious. Delivery 2 days after the order.
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