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Rating: 2 out of 5
I paid 30 euros for 2 clips 'size 5 and 8' to replace the clip of my zipper. In the end, the 8 was too big, it had to be removed, it broke!
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 2 and 3 stars
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Rating: 3 out of 5
In the order, I noted that for three clips purchased, a fourth was offered! I ordered three clips and paid, and no fourth!! Otherwise, effective clip!
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Rating: 3 out of 5
In the order, I noted that for three clips purchased, a fourth was offered! I ordered three clips and paid, and no fourth!! Otherwise, effective clip!
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Rating: 1 out of 5
Customer service nonexistent! The supposedly compatible product is not. I reported it via the contact form, still no response.
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Rating: 1 out of 5
Customer service nonexistent! The supposedly compatible product is not. I reported it via the contact form, still no response.
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Rating: 3 out of 5
I preferred before, I can't find my way around the new numbering of the zips.
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Rating: 3 out of 5
I preferred before, I can't find my way around the new numbering of the zips.
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Rating: 3 out of 5
No worries
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Rating: 3 out of 5
No worries
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Rating: 2 out of 5
Although I followed the instructions to measure the width to order, the received clip is too wide and therefore unusable
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Response from clip-zip.com
Hello, We are sorry to hear that the slider does not fit, please do not hesitate to contact us so we can find the right slider!
A
Rating: 2 out of 5
Although I followed the instructions to measure the width to order, the received clip is too wide and therefore unusable
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Response from clip-zip.com
Hello, We are sorry to hear that the slider does not fit, please do not hesitate to contact us so we can find the right slider!
A
Rating: 3 out of 5
Order and delivery very satisfactory. However, for a second order, password forgotten and I never received a reset email. Impossible to reach by phone
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Rating: 3 out of 5
Order and delivery very satisfactory. However, for a second order, password forgotten and I never received a reset email. Impossible to reach by phone
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Rating: 1 out of 5
Order not received and customer service does not respond to my emails...
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Response from clip-zip.com
Hello, I am confused, I did not see your emails, we will write to you to resend the order.
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Rating: 1 out of 5
Order not received and customer service does not respond to my emails...
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Response from clip-zip.com
Hello, I am confused, I did not see your emails, we will write to you to resend the order.
A
Rating: 1 out of 5
No response to return request, didn't fit!
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Rating: 1 out of 5
No response to return request, didn't fit!
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A
Rating: 3 out of 5
otherwise the slider is inoperative.
Another explanation: document insufficiently precise and clear to indicate how to do it.
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Another explanation: document insufficiently precise and clear to indicate how to do it.
Response from clip-zip.com
Hello, For some sliders it is sometimes difficult to position the slider effectively (especially the non-separable spirals), but we thank you for your feedback which will allow us to improve our services.
A
Rating: 3 out of 5
It is not so easy to reposition the slider correctly.
You then have to close it sufficiently (by pressing) so that it
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You then have to close it sufficiently (by pressing) so that it
Response from clip-zip.com
works
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Rating: 3 out of 5
Moderately satisfied with the product, which does not fulfill its function... so it is of no use to me... 3 stars for the follow-up, the speed of delivery.
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Rating: 3 out of 5
Moderately satisfied with the product, which does not fulfill its function... so it is of no use to me... 3 stars for the follow-up, the speed of delivery.
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Rating: 3 out of 5
The size guide allows for optimal sizing
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Rating: 3 out of 5
The size guide allows for optimal sizing
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Rating: 1 out of 5
The zipper did not fit, even though we measured exactly. My email to customer service was not answered. I then returned the zipper on time and have not received a credit to this day. I would gladly give no stars instead of one star.
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Rating: 1 out of 5
The zipper did not fit, even though we measured exactly. My email to customer service was not answered. I then returned the zipper on time and have not received a credit to this day. I would gladly give no stars instead of one star.
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Rating: 1 out of 5
Does not work - It's just as junk from China as the much cheaper versions that can be bought. Hands off. Emails go unanswered and a refund does not occur (unfortunately)!!!!!!
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Rating: 1 out of 5
Does not work - It's just as junk from China as the much cheaper versions that can be bought. Hands off. Emails go unanswered and a refund does not occur (unfortunately)!!!!!!
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Rating: 1 out of 5
Ordered correctly but delivered incorrectly!!!! Unfortunately, the delivered zipper does not fit as size 8A arrived, it cannot be clipped together due to the higher plastic teeth. It does not fit. The ordered zipper would have been 8B for plastic zippers!!! This is according to the selection in the order form and also the correct one according to the size chart. Upon request for a replacement delivery of the ordered zipper 8B, regardless of color, no response!!!
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Rating: 1 out of 5
Ordered correctly but delivered incorrectly!!!! Unfortunately, the delivered zipper does not fit as size 8A arrived, it cannot be clipped together due to the higher plastic teeth. It does not fit. The ordered zipper would have been 8B for plastic zippers!!! This is according to the selection in the order form and also the correct one according to the size chart. Upon request for a replacement delivery of the ordered zipper 8B, regardless of color, no response!!!
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Rating: 3 out of 5
Not always easy to find the right size of the slider. Fast delivery.
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Rating: 3 out of 5
Not always easy to find the right size of the slider. Fast delivery.
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Rating: 2 out of 5
1. Partially delivered order. Received 2 zip sliders. Did not receive stop sleeves. 2. Inappropriate sliders, the zip does not close after passing the slider.
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Rating: 2 out of 5
1. Partially delivered order. Received 2 zip sliders. Did not receive stop sleeves. 2. Inappropriate sliders, the zip does not close after passing the slider.
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Rating: 1 out of 5
After receiving the order, I discovered that the zipper was too large. I then returned it in its original packaging with a request to exchange it for a smaller zipper. Unfortunately, so far, I have not received any response to my return or my email. All attempts to call have also been in vain...
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Rating: 1 out of 5
After receiving the order, I discovered that the zipper was too large. I then returned it in its original packaging with a request to exchange it for a smaller zipper. Unfortunately, so far, I have not received any response to my return or my email. All attempts to call have also been in vain...
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Rating: 2 out of 5
Problems for me! I think I chose the right model, but I still think that the teeth are a bit bigger than normal, and once closed I cannot unzip it????
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Response from clip-zip.com
Hello, have you contacted customer service to report the issue? We will find a solution so that you have the right slider.
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Rating: 2 out of 5
Problems for me! I think I chose the right model, but I still think that the teeth are a bit bigger than normal, and once closed I cannot unzip it????
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Response from clip-zip.com
Hello, have you contacted customer service to report the issue? We will find a solution so that you have the right slider.
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Rating: 3 out of 5
not great, and many sizes are missing
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Rating: 3 out of 5
not great, and many sizes are missing
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Rating: 1 out of 5
Order placed on April 18, on May 4 still nothing received. I was informed by phone that delivery by green letter rate could take 14 days.
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