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A
Rating: 3 out of 5
THE MEASUREMENT INFORMATION IS NOT ACCURATE. BY ORDERING ACCORDING TO THE INFORMATION ON THE SITE, IT TURNS OUT THAT THE RECEIVED ORDER DOES NOT FIT.....
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
THE MEASUREMENT INFORMATION IS NOT ACCURATE. BY ORDERING ACCORDING TO THE INFORMATION ON THE SITE, IT TURNS OUT THAT THE RECEIVED ORDER DOES NOT FIT.....
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A
Rating: 3 out of 5
In the end, after various exchanges with the company Zlideon, the recommended product received from clip&zip is not suitable!
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A
Rating: 3 out of 5
In the end, after various exchanges with the company Zlideon, the recommended product received from clip&zip is not suitable!
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A
Rating: 1 out of 5
Hello, I ordered on the site and although I took exactly the measurements requested to make my order none of the 3 ordered sliders fit on my softshell jackets. Money spent for nothing. I do not recommend this item at all.
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A
Rating: 1 out of 5
Hello, I ordered on the site and although I took exactly the measurements requested to make my order none of the 3 ordered sliders fit on my softshell jackets. Money spent for nothing. I do not recommend this item at all.
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A
Rating: 1 out of 5
Sorry, that doesn't work at all.
RE078408
Advertising with availability in Germany,
Back and forth with the address,
Reorder or wrong order, reorder then not possible, because the picture of the specific zipper is not enough, there must be a database etc.
Conclusion: Over 30.- wasted.
Translated reviews
RE078408
Advertising with availability in Germany,
Back and forth with the address,
Reorder or wrong order, reorder then not possible, because the picture of the specific zipper is not enough, there must be a database etc.
Conclusion: Over 30.- wasted.
A
Rating: 1 out of 5
Sorry, that doesn't work at all.
RE078408
Advertising with availability in Germany,
Back and forth with the address,
Reorder or wrong order, reorder then not possible, because the picture of the specific zipper is not enough, there must be a database etc.
Conclusion: Over 30.- wasted.
Translated reviews
RE078408
Advertising with availability in Germany,
Back and forth with the address,
Reorder or wrong order, reorder then not possible, because the picture of the specific zipper is not enough, there must be a database etc.
Conclusion: Over 30.- wasted.
A
Rating: 3 out of 5
Unfortunately, incompatible.
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A
Rating: 3 out of 5
Unfortunately, incompatible.
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A
Rating: 2 out of 5
The sticker does not stick well. And the zipper held for 5 openings of the bag. I am disappointed.
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A
Rating: 2 out of 5
The sticker does not stick well. And the zipper held for 5 openings of the bag. I am disappointed.
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A
Rating: 2 out of 5
I paid 30 euros for 2 clips 'size 5 and 8' to replace the clip of my zipper. In the end, the 8 was too big, it had to be removed, it broke!
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A
Rating: 2 out of 5
I paid 30 euros for 2 clips 'size 5 and 8' to replace the clip of my zipper. In the end, the 8 was too big, it had to be removed, it broke!
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A
Rating: 3 out of 5
In the order, I noted that for three clips purchased, a fourth was offered! I ordered three clips and paid, and no fourth!! Otherwise, effective clip!
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A
Rating: 3 out of 5
In the order, I noted that for three clips purchased, a fourth was offered! I ordered three clips and paid, and no fourth!! Otherwise, effective clip!
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A
Rating: 1 out of 5
Customer service nonexistent! The supposedly compatible product is not. I reported it via the contact form, still no response.
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A
Rating: 1 out of 5
Customer service nonexistent! The supposedly compatible product is not. I reported it via the contact form, still no response.
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A
Rating: 3 out of 5
I preferred before, I can't find my way around the new numbering of the zips.
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A
Rating: 3 out of 5
I preferred before, I can't find my way around the new numbering of the zips.
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A
Rating: 3 out of 5
No worries
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A
Rating: 3 out of 5
No worries
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A
Rating: 2 out of 5
Although I followed the instructions to measure the width to order, the received clip is too wide and therefore unusable
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Response from clip-zip.com
Hello, We are sorry to hear that the slider does not fit, please do not hesitate to contact us so we can find the right slider!
A
Rating: 2 out of 5
Although I followed the instructions to measure the width to order, the received clip is too wide and therefore unusable
Translated reviews
Response from clip-zip.com
Hello, We are sorry to hear that the slider does not fit, please do not hesitate to contact us so we can find the right slider!
A
Rating: 3 out of 5
Order and delivery very satisfactory. However, for a second order, password forgotten and I never received a reset email. Impossible to reach by phone
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A
Rating: 3 out of 5
Order and delivery very satisfactory. However, for a second order, password forgotten and I never received a reset email. Impossible to reach by phone
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A
Rating: 1 out of 5
Order not received and customer service does not respond to my emails...
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Response from clip-zip.com
Hello, I am confused, I did not see your emails, we will write to you to resend the order.
A
Rating: 1 out of 5
Order not received and customer service does not respond to my emails...
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Response from clip-zip.com
Hello, I am confused, I did not see your emails, we will write to you to resend the order.
A
Rating: 1 out of 5
No response to return request, didn't fit!
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A
Rating: 1 out of 5
No response to return request, didn't fit!
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A
Rating: 3 out of 5
otherwise the slider is inoperative.
Another explanation: document insufficiently precise and clear to indicate how to do it.
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Another explanation: document insufficiently precise and clear to indicate how to do it.
Response from clip-zip.com
Hello, For some sliders it is sometimes difficult to position the slider effectively (especially the non-separable spirals), but we thank you for your feedback which will allow us to improve our services.
A
Rating: 3 out of 5
It is not so easy to reposition the slider correctly.
You then have to close it sufficiently (by pressing) so that it
Translated reviews
You then have to close it sufficiently (by pressing) so that it
Response from clip-zip.com
works
A
Rating: 3 out of 5
Moderately satisfied with the product, which does not fulfill its function... so it is of no use to me... 3 stars for the follow-up, the speed of delivery.
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A
Rating: 3 out of 5
Moderately satisfied with the product, which does not fulfill its function... so it is of no use to me... 3 stars for the follow-up, the speed of delivery.
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A
Rating: 3 out of 5
The size guide allows for optimal sizing
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A
Rating: 3 out of 5
The size guide allows for optimal sizing
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A
Rating: 1 out of 5
The zipper did not fit, even though we measured exactly. My email to customer service was not answered. I then returned the zipper on time and have not received a credit to this day. I would gladly give no stars instead of one star.
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A
Rating: 1 out of 5
The zipper did not fit, even though we measured exactly. My email to customer service was not answered. I then returned the zipper on time and have not received a credit to this day. I would gladly give no stars instead of one star.
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A
Rating: 1 out of 5
Does not work - It's just as junk from China as the much cheaper versions that can be bought. Hands off. Emails go unanswered and a refund does not occur (unfortunately)!!!!!!
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A
Rating: 1 out of 5
Does not work - It's just as junk from China as the much cheaper versions that can be bought. Hands off. Emails go unanswered and a refund does not occur (unfortunately)!!!!!!
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