The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Hello,
The zipper was so tightly closed that it could not be opened with the supplied wedge and broke during further attempts to open it.
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Response from clip-zip.com
Hello, could you contact us to send you a slider back?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/01/2024
Hello,
The zipper was so tightly closed that it could not be opened with the supplied wedge and broke during further attempts to open it.
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Response from clip-zip.com
Hello, could you contact us to send you a slider back?
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2023
The delivery was fast.
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Response from clip-zip.com
Hello, our attention has been drawn to your bad experience, were you satisfied with the product? We remain at your disposal for any comments!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 27/12/2023
The delivery was fast.
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Response from clip-zip.com
Hello, our attention has been drawn to your bad experience, were you satisfied with the product? We remain at your disposal for any comments!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 09/12/2023
Easy navigation but color not respected
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 18/12/2023
The zipper was unfortunately delivered incorrectly, it says on the packaging, F was included, unfortunately does not fit.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/12/2023
The sliders matched my order and the corresponding models, however the teeth of my zipper are plastic and the sliders do not lock the links and therefore the zipper opens in the middle. I am a bit disappointed, because in my previous order, everything worked well, I think the problem comes more from the teeth of the zipper, as I cannot close the slider properly on the teeth.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 14/12/2023
poor quality...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 29/11/2023
I made a mistake in the size of the zipper and therefore the slider does not fit. I wrote through the contact section and no one responds to my inquiries and requests for advice!!!! It's a shame to have a contact section that does not allow contacting the manufacturer!!??
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/12/2023
I did not receive the right color.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2023
Order not received, no email response and customer service unreachable by phone. We want quality, we pay dearly, we buy in France and read the negative reviews, I request a refund from Paypal.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 03/12/2023
Delivery not arrived yet
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/12/2023
I still haven't received my order
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/11/2023
Closure clip too tight, even an adult cannot operate it
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/11/2023
Does not work with my zipper.. and no response to my email and phone call. Refund request in progress..
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/11/2023
After a message regarding a wrong order, no response following a request for information or advice. Not very professional.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/11/2023
On several occasions the site did not accept the postal code of my address: 54000 and I also had trouble validating my cart
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/11/2023
I paid an extra fee to receive my order in 48 hours. I placed my order on November 4, 2023. I received it on November 10, 2023. The deadline is not respected.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 04/11/2023
Not recommended. Cheap junk and completely overpriced.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 03/11/2023
Fixing bracket not wide enough does not take the fabric far enough and does not hold anyway here is for my part
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/10/2023
The links to the blog do not work - Page not found 404. Too bad.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 11/10/2023
A scam simply, I never received the ordered product and silence from customer service since...
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/10/2023
Order not received and impossible to reach someone by email or phone: no one answers the email and the phone constantly goes to voicemail during business hours.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 06/10/2023
Package never received, no response to my complaint. I do not recommend this site.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 04/10/2023
Hello, I am happy with the products and I like the zip clip concept. However, I was disappointed because I forgot a product in my order. It is not possible to cancel immediately after or to modify an order. I therefore contacted customer service who told me to reorder the missing product, and that my shipping costs would be waived. Since then, no news, despite two follow-ups. It's not about the two euros of shipping costs, but on principle that I am disappointed.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 06/10/2023
I ordered several sliders of different sizes but none work. I give two for the speed of the refund (knowing that the shipping costs are at my expense for both purchase and return). Really disappointed with the product.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 15/10/2023
Order still not delivered, really way too long!!!
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/09/2023
Despite being the standard size for my jacket, the product did not match at all
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 12/10/2023
I did not receive the order
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 05/10/2023
Super navigation, super delivery except that I did not receive what I ordered
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 02/10/2023
mixed review because one of the two references is so small that it is complicated to install. And the site does not specify that the fabric must be impeccable for the repair with the sleeve to be possible; as a result, I threw away what I had purchased. On the other hand, during another purchase, I bought the sliders that clip on and they are not satisfactory in my opinion. Before, there were real replacement sliders and it was better!!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/10/2023
Waiting for the new slider, the one purchased lasted me a few months.... we'll see how long the new one lasts....
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/09/2023
Package received on time, fortunately given the price of delivery..
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 12/09/2023
Very good regarding the order, however I had a discount voucher following an exchange and I could not use it: the code for this voucher was refused on the grounds 'cannot be used for this order'
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/09/2023
I did not receive the ordered product. I made a return for exchange, I am waiting for the ordered product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 01/09/2023
I ordered three different sizes, none work, impossible to reach customer service. I do not recommend this product at all.
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Response from clip-zip.com
Hello, We are sorry to hear that none of the sliders fit.. have you been able to contact [email protected] by email? By phone, it takes longer.. You can send us photos of the zipper to be repaired, that will help us more. Best regards, Clip&Zip
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/08/2023
After paying more for fast delivery, I was informed that the product is no longer in stock and that I have to wait.
I would have preferred, before paying for it, to be informed of the delays and that the product was not in stock.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/08/2023
Hinge in closed position upon delivery and broke when opening
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 28/08/2023
The principle is good, the support for choosing the size of the clip to take is also very good. However, even if the size is correct, the zip slides difficultly, and it disassembles when you pull up the zipper.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 13/08/2023
Goods arrived safely however did not meet expectations.
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