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A
Rating: 3 out of 5
Easy to understand
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 2 and 3 stars
Reset filtersA
Rating: 2 out of 5
Error on their part in the order, immediately emailed to inform them, no response, phone call, I was received very kindly but no solution given, I am still waiting for a promised message for a week.
I am really sorry for this lack of communication
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I am really sorry for this lack of communication
A
Rating: 1 out of 5
still nothing received and no news
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A
Rating: 2 out of 5
The clip arrives closed so hard to open that I forced it and finally broke it...10 euros wasted, I'm completely changing my zipper for 5 euros
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A
Rating: 3 out of 5
Site ok
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A
Rating: 3 out of 5
Difficult to determine the size of the zip to repair even with the sheet to compare.
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A
Rating: 1 out of 5
The slider worked 2 times, then it was impossible to close the zipper. Avoid, better to change the zipper directly especially for the price of the slider given its quality of operation.
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A
Rating: 3 out of 5
the order arrived quickly. The product, however, does not really suit a tarp or an external boat protection cover. It is very abrasive; metal on plastic is not an ideal combination. Moreover, the loop used to hold the zip is too small for a 10mm closure. For almost 20 euros with shipping, might as well change the whole closure. Too bad
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A
Rating: 1 out of 5
For now, the review is bad because the received slider does not open. I made a complaint and am waiting for a response.
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A
Rating: 1 out of 5
nothing received
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Response from clip-zip.com
Hello, were you able to contact customer service to resolve this issue? We invite you to write to them at [email protected] to quickly find a solution!
A
Rating: 1 out of 5
order not yet received????????
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Response from clip-zip.com
Hello, were you able to get a response from customer service? because your tracking indicates it was delivered to the mailbox on June 7, if this is not the case write to us so we can resend your order.
A
Rating: 1 out of 5
The site is very well made to encourage you to place an order but when you receive the zip clip the troubles begin
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Response from clip-zip.com
Hello, what troubles did you encounter? We are here to help you, the customer service will be happy to assist you!
A
Rating: 3 out of 5
.... ...
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Response from clip-zip.com
Hello, feel free to contact us if you need help at [email protected]
A
Rating: 2 out of 5
Unfortunately, the product did not work on my down jacket.
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A
Rating: 3 out of 5
Great site, shipped quickly but still haven't received it on June 2...
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A
Rating: 2 out of 5
Easy to set up but does not give the expected functionality
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A
Rating: 2 out of 5
Impossible to mount the slider, too bad.
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Response from clip-zip.com
Hello, feel free to call us, we can help you mount it!
A
Rating: 1 out of 5
Nothing received, despite a confirmed shipment on 22/5 under reference LJSYRGAUD
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A
Rating: 1 out of 5
Still haven't received my order
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A
Rating: 3 out of 5
It's a shame that my order was recorded while there was a stock shortage...
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A
Rating: 2 out of 5
It doesn't work
Best regards
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Best regards
A
Rating: 3 out of 5
The packaging of the product 'jean button' was open and one button was missing, as well as 2 studs. Since the package was intact, this did not happen during transport. The product was placed in the package like this.
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Response from clip-zip.com
Hello, did you report it to our customer service? They can correct this error immediately!
A
Rating: 1 out of 5
Poor indications on the site for choosing the zip.
The zip purchased does not match my closure
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The zip purchased does not match my closure
Response from clip-zip.com
We understand that it can sometimes be complicated to choose, if you wish you can write to us to find the right slider for your closure, we remain at your disposal.
A
Rating: 3 out of 5
I had the wrong zip code and immediately requested to change it before shipping, but my email was not taken into account.
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Response from clip-zip.com
Hello, this is not normal, were you able to reach someone?
A
Rating: 1 out of 5
Does not respond to messages after purchase
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A
Rating: 1 out of 5
SHAMEFUL, AVOID. The zipper on my jacket broke, it was specified size 8 which is what I wanted to order but on the site it was indicated to order based on the dimensions of the zipper and not the zip and that did not correspond so I ordered a number 5 which of course is unusable and I lost all my money. I really hope that since it is Sunday and I will contact them by phone tomorrow that the sales service will take this into account so that I can return the zipper which is 2 sizes too small and order an 8 instead. I will keep you informed on social media as I am a YouTuber.
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A
Rating: 1 out of 5
Did not receive the right slider
Very disappointed.
I ordered a size 8
I received a size 5!!!!
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Very disappointed.
I ordered a size 8
I received a size 5!!!!
A
Rating: 1 out of 5
The slider systematically unlocks when pulled. It's unusable.
I called the store 3 times without response.
I left 1 email. They asked me for photos of the zipper.
Once the photos were sent, silence. I sent 2 more emails that went unanswered.
Another scam.
Don't believe the good comments. Communication agencies are paid to increase customer satisfaction.
Translated reviews
I called the store 3 times without response.
I left 1 email. They asked me for photos of the zipper.
Once the photos were sent, silence. I sent 2 more emails that went unanswered.
Another scam.
Don't believe the good comments. Communication agencies are paid to increase customer satisfaction.
A
Rating: 1 out of 5
Very bulky, it does not correspond to a small nylon closure for a sleeveless solid color down jacket.
What to do; is there a smaller one
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What to do; is there a smaller one
A
Rating: 1 out of 5
Bad, it does not work
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A
Rating: 1 out of 5
Does not work at all, no interest, do not buy at all
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A
Rating: 1 out of 5
A brand new closure that no longer closes at all after a month. A closure concept that inevitably loosens over time since it is not locked. A customer service that does not respond after more than a month of waiting. No commercial gesture. In short, this brand is to be avoided and if you look on other shopping sites, you will notice that the ratings are also very bad.
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A
Rating: 2 out of 5
I give 2 stars because the shipment was fast.
Otherwise, I ordered the right size, good model but totally ineffective, does not work, I just wasted my time and money.
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Otherwise, I ordered the right size, good model but totally ineffective, does not work, I just wasted my time and money.
A
Rating: 2 out of 5
rather disappointed
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A
Rating: 3 out of 5
A phone inquiry was necessary
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A
Rating: 2 out of 5
The order was not easy - the description not clear enough - for German buyers only in French. Moreover, the zippers do not fit - and at that price!!! Not recommended!!!
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A
Rating: 3 out of 5
delivery too long
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A
Rating: 1 out of 5
first order with a return due to an error. Never heard back or received a refund.... second order a pack with 2 sliders. The repair lasted 3 days. I do not recommend as there was no contact with customer service nor any email response after requesting information
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A
Rating: 3 out of 5
the products are very good except that the indicated promotion: 3 cases/sleeves purchased = 1 free was forgotten, I did not receive the one offered.
I had ordered 3 kits to get the fourth to have 2 kits in advance in case of problems.
Translated reviews
I had ordered 3 kits to get the fourth to have 2 kits in advance in case of problems.
A
Rating: 3 out of 5
The description needs to be improved to avoid buying something that ultimately cannot be used.
The precise dimensions of the items, more detailed photos.
Translated reviews
The precise dimensions of the items, more detailed photos.