English 
A
Rating: 2 out of 5
Unfortunately, the product did not work on my down jacket.
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Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews
Summary of reviews
The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.
Reviews 1, 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
Great site, shipped quickly but still haven't received it on June 2...
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A
Rating: 2 out of 5
Easy to set up but does not give the expected functionality
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A
Rating: 2 out of 5
Impossible to mount the slider, too bad.
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Response from clip-zip.com
Hello, feel free to call us, we can help you mount it!
A
Rating: 1 out of 5
Nothing received, despite a confirmed shipment on 22/5 under reference LJSYRGAUD
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A
Rating: 1 out of 5
Still haven't received my order
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A
Rating: 3 out of 5
It's a shame that my order was recorded while there was a stock shortage...
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A
Rating: 2 out of 5
It doesn't work
Best regards
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Best regards
A
Rating: 3 out of 5
The packaging of the product 'jean button' was open and one button was missing, as well as 2 studs. Since the package was intact, this did not happen during transport. The product was placed in the package like this.
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Response from clip-zip.com
Hello, did you report it to our customer service? They can correct this error immediately!
A
Rating: 1 out of 5
Poor indications on the site for choosing the zip.
The zip purchased does not match my closure
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The zip purchased does not match my closure
Response from clip-zip.com
We understand that it can sometimes be complicated to choose, if you wish you can write to us to find the right slider for your closure, we remain at your disposal.
A
Rating: 3 out of 5
I had the wrong zip code and immediately requested to change it before shipping, but my email was not taken into account.
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Response from clip-zip.com
Hello, this is not normal, were you able to reach someone?
A
Rating: 1 out of 5
Does not respond to messages after purchase
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A
Rating: 1 out of 5
SHAMEFUL, AVOID. The zipper on my jacket broke, it was specified size 8 which is what I wanted to order but on the site it was indicated to order based on the dimensions of the zipper and not the zip and that did not correspond so I ordered a number 5 which of course is unusable and I lost all my money. I really hope that since it is Sunday and I will contact them by phone tomorrow that the sales service will take this into account so that I can return the zipper which is 2 sizes too small and order an 8 instead. I will keep you informed on social media as I am a YouTuber.
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A
Rating: 1 out of 5
Did not receive the right slider
Very disappointed.
I ordered a size 8
I received a size 5!!!!
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Very disappointed.
I ordered a size 8
I received a size 5!!!!
A
Rating: 1 out of 5
The slider systematically unlocks when pulled. It's unusable.
I called the store 3 times without response.
I left 1 email. They asked me for photos of the zipper.
Once the photos were sent, silence. I sent 2 more emails that went unanswered.
Another scam.
Don't believe the good comments. Communication agencies are paid to increase customer satisfaction.
Translated reviews
I called the store 3 times without response.
I left 1 email. They asked me for photos of the zipper.
Once the photos were sent, silence. I sent 2 more emails that went unanswered.
Another scam.
Don't believe the good comments. Communication agencies are paid to increase customer satisfaction.
A
Rating: 1 out of 5
Very bulky, it does not correspond to a small nylon closure for a sleeveless solid color down jacket.
What to do; is there a smaller one
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What to do; is there a smaller one
A
Rating: 1 out of 5
Bad, it does not work
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A
Rating: 1 out of 5
Does not work at all, no interest, do not buy at all
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A
Rating: 1 out of 5
A brand new closure that no longer closes at all after a month. A closure concept that inevitably loosens over time since it is not locked. A customer service that does not respond after more than a month of waiting. No commercial gesture. In short, this brand is to be avoided and if you look on other shopping sites, you will notice that the ratings are also very bad.
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A
Rating: 2 out of 5
I give 2 stars because the shipment was fast.
Otherwise, I ordered the right size, good model but totally ineffective, does not work, I just wasted my time and money.
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Otherwise, I ordered the right size, good model but totally ineffective, does not work, I just wasted my time and money.
A
Rating: 2 out of 5
rather disappointed
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A
Rating: 3 out of 5
A phone inquiry was necessary
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A
Rating: 2 out of 5
The order was not easy - the description not clear enough - for German buyers only in French. Moreover, the zippers do not fit - and at that price!!! Not recommended!!!
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A
Rating: 3 out of 5
delivery too long
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A
Rating: 1 out of 5
first order with a return due to an error. Never heard back or received a refund.... second order a pack with 2 sliders. The repair lasted 3 days. I do not recommend as there was no contact with customer service nor any email response after requesting information
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A
Rating: 3 out of 5
the products are very good except that the indicated promotion: 3 cases/sleeves purchased = 1 free was forgotten, I did not receive the one offered.
I had ordered 3 kits to get the fourth to have 2 kits in advance in case of problems.
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I had ordered 3 kits to get the fourth to have 2 kits in advance in case of problems.
A
Rating: 3 out of 5
The description needs to be improved to avoid buying something that ultimately cannot be used.
The precise dimensions of the items, more detailed photos.
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The precise dimensions of the items, more detailed photos.
A
Rating: 3 out of 5
Correct.
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A
Rating: 1 out of 5
I am very disappointed, the item was not compatible with the closure I wanted to repair despite the specifications that seemed to match in the ad... Moreover, the shipping costs are excessively high... Positive point, fast shipping...
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A
Rating: 2 out of 5
Wrong model ordered despite the recommendations. I followed the procedure for the exchange and have not heard anything since. Sending by regular mail does not allow tracking of the return... Disappointed with the experience.
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A
Rating: 3 out of 5
The product is completely compliant in its functionality, but not all sizes are available ("6", "8") and of course it's the one that is not offered that I need ("7"). My "good size" is simply and surprisingly not available at all. Strange.
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A
Rating: 1 out of 5
The 1st zipper broke immediately when opening...let's see if the second one holds up to its promise...
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A
Rating: 1 out of 5
It's really because I have to give one star. This product is a disaster, after checking the accuracy of the match with my closure chains, two for plastic chain and two for inverted chain, two do not close at all and two others broke in half in my hands. That's how to throw 26€ in the trash with four cursors, thanks Clip&Zip
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A
Rating: 2 out of 5
The delivery does not match the order: delivered Zlide 3B instead of a 3A!!!
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A
Rating: 1 out of 5
Not suitable for my closure
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A
Rating: 1 out of 5
breaks quickly
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A
Rating: 1 out of 5
Very very disappointed.
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A
Rating: 3 out of 5
Forced sale in bulk ...!
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A
Rating: 1 out of 5
Unreachable
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A
Rating: 3 out of 5
A bit complicated to use.
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