Customer reviews of clip-zip.com

Trust Attestation
9,1 /10
Overall rating: 9,1 out of 10
Based on 13 109 published reviews

Summary of reviews

The store consistently delivers equipment and parts that customers find reliable and easy to use, with clear instructions and quick installation. They highlight fast and careful shipping, accurate product descriptions, and smooth online navigation that helps customers choose the right slider and confidently complete repairs in minutes. Customers praise practical and helpful guidance, including size advice, installation manuals, and support that makes repairs straightforward and successful. Overall, the experience is characterized by convenient site navigation, accurate items, quick delivery, and simple, effective installation that enables successful zipper repairs.

Reviews 1, 2 and 3 stars

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C
CLEMENT B.
Rating: 1 out of 5
following a purchase from 19/02/2026
Does not work. This clip will quickly but does not close the zipper.
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G
gonzalez R.
Rating: 3 out of 5
following a purchase from 01/03/2026
The size of the clip does not meet my needs, I took the largest size, yet, but the zipper is wider, The price is a bit too high, more than 13 euros with delivery, for a single clip, it's a bit too expensive.
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C
Claude M.
Rating: 3 out of 5
following a purchase from 20/02/2026
Hello,
I had already used this system with a zipper that opens completely without any problem.
With my non-separable zipper (collar zipper), I had no problem installing it, but it often comes undone if I pull it down too low or up too high.
I think I will have to make 2 locking points to remedy this problem.
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M
Murielle G.
Rating: 3 out of 5
following a purchase from 11/02/2026
Disappointed with the ordered product
It does not fit at all despite several attempts
It was a separable reverse zipper. Despite a good positioning of the zip, impossible to close the zipper completely.
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S
sandra F.
Rating: 2 out of 5
following a purchase from 24/02/2026
no slider has unfortunately ever worked, too big, too small....
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P
Philippe B.
Rating: 1 out of 5
following a purchase from 26/02/2026
easy access to the site, fast delivery, I saved a jacket thanks to the clipper
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WILMET C.
Rating: 3 out of 5
following a purchase from 26/02/2026
Fast shipping, good goods, thank you
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B
bonavita F.
Rating: 3 out of 5
following a purchase from 25/02/2026
Nothing to say about the speed of delivery. However, I had ordered a clip-on slider to replace the broken one. On the one to be replaced, a 7 was mentioned, so I followed the correspondence (5) on the site. Unfortunately, while the slider fits quite easily on the right side of the zipper, it is impossible to close the whole thing.
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J
Jonas Q.
Rating: 1 out of 5
following a purchase from 24/02/2026
The product was broken!
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F
FABRICE G.
Rating: 1 out of 5
following a purchase from 16/02/2026
2 bought does not work. a waste.
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S
SONNTAG J.
Rating: 1 out of 5
following a purchase from 23/02/2026
The product does not hold at all on the zippers!
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I
Ioan C.
Rating: 2 out of 5
following a purchase from 23/02/2026
Based on the site, I took the smallest zip. but it's too big. It doesn't help me at all. yet it was marked compatible.
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L
Laetitia H.
Rating: 3 out of 5
following a purchase from 21/02/2026
The recommended zip did not work on my zipper despite the correct choice of size and material so I am not very satisfied.
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S
Sébastien H.
Rating: 1 out of 5
following a purchase from 14/02/2026
Disappointed, after ordering two sliders, the second one is still not the right one on the advice of customer service. Photos to support. I am abandoning this site
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P
Pablo N.
Rating: 1 out of 5
following a purchase from 14/02/2026
It does not work. It opens itself when you pull up.
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Response from clip-zip.com
Hello, We are sorry to hear that you have encountered problems with our product. Your feedback is valuable and helps us improve our services. Please do not hesitate to contact us directly so that we can better understand the situation and provide you with a suitable solution. Best regards, The clip-zip team
E
emmanuel B.
Rating: 1 out of 5
following a purchase from 19/02/2026
Size does not match the indications
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Response from clip-zip.com
Hello, We are sincerely sorry to hear that the size of your product does not meet your expectations. Please do not hesitate to contact us directly to discuss your issue, we will be happy to assist you. Best regards. The clip-zip team
P
Priscille C.
Rating: 3 out of 5
following a purchase from 14/01/2026
The zip model purchased does not work on the closure... too bad
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J
Jean-Pierre C.
Rating: 2 out of 5
following a purchase from 16/02/2026
The quality of the zips is not up to the price.
Indeed, the smallest models are impossible to open and if you force a little the hinge breaks.
I do not recommend buying these products.
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M
Marina S.
Rating: 3 out of 5
following a purchase from 14/02/2026
Quick, unfortunately the product does not fit
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F
FELIX M.
Rating: 1 out of 5
following a purchase from 12/02/2026
Broken when opening.
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D
Didier L.
Rating: 3 out of 5
following a purchase from 11/02/2026
In fact, the slider is certainly good, but each closure is a case apart, and each customer is little or not logical when it comes to assembly!!!!
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Y
Yves L.
Rating: 2 out of 5
following a purchase from 24/01/2026
I am a 'little' lost 01/24 Order I pay 8.95 (forgot the shipping payment accepted 01/28 I confirm forgot the shipping 02/03 You confirm my order canceled to reorder, What about the refund?? 02/04 Order shipped?? When I did not reorder!!!! Can you tell me where we stand please Thank you in advance
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Response from clip-zip.com
Hello, We are sincerely sorry for the confusion and the inconveniences caused regarding your order. We have just sent you an email to clarify the situation. Thank you for your understanding. The clip-zip team
L
Laetitia P.
Rating: 2 out of 5
following a purchase from 31/01/2026
Meh I bought the zippers as well as the sleeves and unfortunately despite the dimensions taken correctly it does not fit The zipper of the 2 jackets to be repaired is plastic so complicated
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Response from clip-zip.com
Hello, We are sorry to hear that our products did not meet your expectations. Please feel free to contact us directly so we can assist you better in your situation. Best regards. The clip-zip team
B
Bernard J.
Rating: 2 out of 5
following a purchase from 05/02/2026
I had to place 2 orders and I still haven't found the zip I need. I give up. Best regards.
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Response from clip-zip.com
Hello, We are sorry to hear that you have not found the zip you needed despite your orders. Your experience is important to us. Please feel free to contact us so we can help you find a solution. Best regards. The clip-zip team
D
Dominique D.
Rating: 3 out of 5
following a purchase from 30/01/2026
After returning the first clip that was not the right size, the second one is perfect. However, I still have not been refunded for the first one
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B
ben K.
Rating: 1 out of 5
following a purchase from 04/02/2026
The bulbs do not work, useless purchase
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G
Gabriel D.
Rating: 2 out of 5
following a purchase from 04/02/2026
Fast delivery, serious packaging, the zip corresponds perfectly to the order but does not work. Too bad
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Response from clip-zip.com
Hello, Thank you for your feedback. We are sorry to hear that the zip does not work as expected. Your satisfaction is important to us, and we invite you to contact us directly to find a solution to this problem. Best regards. The clip-zip team
N
Nicolas C.
Rating: 1 out of 5
following a purchase from 01/02/2026
I still have not received my package
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Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package, this issue being independent of our will. We have requested that it be resent to you. We invite you to leave us a new review when you have received it. Thank you for your understanding. The clip-zip team
C
Coralie B.
Rating: 1 out of 5
following a purchase from 28/01/2026
I couldn't install it
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Response from clip-zip.com
Hello, We are sorry to hear that you encountered difficulties during the installation of our product. Your experience matters a lot to us and we would be happy to help you resolve this issue. Do not hesitate to contact us for assistance. Best regards. The clip-zip team
G
Grégoire P.
Rating: 1 out of 5
following a purchase from 13/01/2026
The product lasted 2 weeks
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Response from clip-zip.com
Hello, We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and helps us improve. Do not hesitate to contact us directly to discuss your situation. Best regards. The clip-zip team
E
Elodie L.
Rating: 1 out of 5
following a purchase from 24/01/2026
Order still awaiting delivery for 1 month. Before asking for a review, you need to check the delivery status of the order.
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Response from clip-zip.com
Hello, We are sorry to hear that you have not yet received your package, this issue being independent of our will. We have requested that it be resent to you. We invite you to leave us a new review when you have received it. Thank you for your understanding. The clip-zip team
V
Virginie T.
Rating: 1 out of 5
following a purchase from 26/01/2026
Unfortunately, I did not receive the slider within the promised time and I had to rush to the stores before my son's school trip departure, as the zipper of his down jacket was broken, down jacket open etc... I waited a long time for the slider which arrived after the week of the school trip. Moreover, if you order as a guest, it is impossible to have postal tracking, when you finally create the account there is no trace of the order, not practical for returns!! In short, a disaster all around for me, I have no opinion on the slider as I have not tried it.
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Response from clip-zip.com
Hello, We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it is to wait for an order, especially in such urgent circumstances. Please know that your feedback is valuable and will help us improve our services. Do not hesitate to contact us for any future assistance. Best regards. The clip-zip team
I
Isabelle M.
Rating: 2 out of 5
following a purchase from 25/01/2026
The sliders are expensive and do not fit the closures.
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Response from clip-zip.com
Hello, Thank you for taking the time to share your opinion. We are sorry to hear that the sliders did not meet your expectations. Please feel free to contact us directly to discuss your experience, we will be happy to help you. Best regards. The clip-zip team
B
Bruno D.
Rating: 2 out of 5
following a purchase from 26/01/2026
The slider does not work well and the zipper opens right away after
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Response from clip-zip.com
Hello, Thank you for taking the time to share your experience. We are sorry to hear that the slider of your zipper does not work as expected. Your feedback is valuable and will help us improve our products. Please feel free to contact us to discuss your situation in more detail. Best regards. The clip-zip team
F
Famille L.
Rating: 1 out of 5
following a purchase from 25/01/2026
I took measurements three times carefully to avoid mistakes and the received slider is too small. Bad experience.
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Response from clip-zip.com
Hello, We are sorry to hear that the received slider does not meet your expectations despite your precautions. Your experience is important to us and we want to help you. Please feel free to contact us to discuss available options. Best regards. The clip-zip team
O
OLGA V.
Rating: 3 out of 5
following a purchase from 09/12/2025
the site is practical but the products are not very well adapted. Sorry!!
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C
Cloe S.
Rating: 3 out of 5
following a purchase from 30/12/2025
Not very smooth
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Savina P.
Rating: 1 out of 5
following a purchase from 05/01/2026
I just returned my item and I'm still waiting for the refund. Impossible to reach someone by phone.
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Response from clip-zip.com
Hello, We understand your frustration regarding the refund and the lack of phone contact. Please know that we are doing our best to resolve all requests as quickly as possible. Do not hesitate to contact us by email for personalized assistance. Best regards. The clip-zip team
A
Anna N.
Rating: 2 out of 5
following a purchase from 16/01/2026
When it works, it's good, but unfortunately very customer-unfriendly return conditions. I ordered a zipper for jeans, it works, and two of the smallest nylon zippers for two other pants. But they were still too big, or they do not close the zippers. I wanted to return them, but that can only be done in the unused package along with the third zipper and the tool. I would have to pay for the postage myself. Annoying.
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Véronique B.
Rating: 1 out of 5
following a purchase from 19/01/2026
Never received.
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