English 
Français 
Español 
Deutsch 
A
Rating: 3 out of 5
Zip received quickly, but unfortunately does not work on my jacket. Return.
Translated reviews
Customer reviews of clip-zip.com
Trust Attestation
9,1
/10
Overall rating: 9,1 out of 10
Based on 13 165 published reviews
Summary of reviews
The store consistently delivers practical, easy-to-use zipper repair solutions that extend the life of items, with many customers noting quick, reliable delivery and clear instructions that aid installation. Positive experiences highlight accurate product descriptions, straightforward setup, and useful guidance that helps customers select the right slider and complete repairs efficiently. The service is described as fast and dependable, with responsive delivery and smooth ordering processes that support a hassle-free shopping experience. Overall, customers praise the site's usability, helpful product range, and reliable shipping that enables successful zipper repairs.
Reviews 1, 2 and 3 stars
Reset filtersA
Rating: 2 out of 5
Not easy to order
Translated reviews
A
Rating: 1 out of 5
At the moment I click to pay, I realize that I did not select the right item... mea culpa. I immediately contact the seller via the site and explain my mistake. No response from the seller and of course the wrong item arrives a few days later... I return the item... but no news from the seller... nor my refund.
Translated reviews
A
Rating: 3 out of 5
AFTER-SALES SERVICE contacted, photos taken and sent, no responses, item returned yesterday!
Translated reviews
A
Rating: 2 out of 5
Did not receive the order :(
Translated reviews
A
Rating: 1 out of 5
I am disappointed with my order, I barely tightened the sleeve which broke.
Translated reviews
A
Rating: 3 out of 5
Not conclusive. Return for refund
No response to my request
Translated reviews
No response to my request
A
Rating: 1 out of 5
It didn't work and the clip broke in two.
Translated reviews
A
Rating: 3 out of 5
Easy to use the site. Return deadline seems a bit tight as I was not available at the time of delivery and did not have time to do what was necessary. Clear information but the final result is not up to what I had seen in some comments!!
Translated reviews
A
Rating: 3 out of 5
Well, after getting advice by email with attached photos, I was advised the zips that are too small for jackets. I am waiting for a response to my exchange request. It is currently impossible to reach them by phone.
Translated reviews
A
Rating: 3 out of 5
Not easy to find the right size, the photos do not match... I ordered black but it's not really black.
Translated reviews
A
Rating: 3 out of 5
Fast delivery
Translated reviews
A
Rating: 1 out of 5
Despite the good ratings of the requested product, it does not work at all.
Moreover, it is impossible to reach customer service by phone.
Translated reviews
Moreover, it is impossible to reach customer service by phone.
A
Rating: 2 out of 5
Despite your instructions, the zipper is not the right size. Despite the lack of a user manual, I managed to put the slider on. But it is very difficult to operate this slider. Moreover, because of the metal tip at the back of the slider where you put your fingers, I injured myself while inserting the tip into my finger. I have never seen a slider with a tip like that at the back. I needed it for my parka, to go skiing. It's ruined now, I will have to buy another parka. Unless you send me the right model quickly. Behind another zipper of the parka, it says '8vs' does that mean anything to you?
Translated reviews
A
Rating: 2 out of 5
Poorly explained.
Translated reviews
A
Rating: 1 out of 5
I received the ordered slider within a very short time. A lot of difficulty opening it, by the way, the plastic wedge provided is too light and broke. Once installed on the zipper, great difficulty maneuvering the zipper and then the slider broke in two.
Translated reviews
A
Rating: 2 out of 5
Positive point: fast shipping.
Negative points: first order the product received is too small yet I followed the size that the site recommends for a coat. I therefore recommend the same product one size up... tracking unavailable yet the package was never received! Result two orders and my coat is still out of service.
I will not order again.
Translated reviews
Negative points: first order the product received is too small yet I followed the size that the site recommends for a coat. I therefore recommend the same product one size up... tracking unavailable yet the package was never received! Result two orders and my coat is still out of service.
I will not order again.
A
Rating: 1 out of 5
It has been four days since I placed my order and I have not received the product
Translated reviews
Response from clip-zip.com
Hello,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
You clicked on the green letter shipping method, it was clearly specified that it could take up to 14 days, therefore the delay is not alarming.
Best regards,
A
Rating: 3 out of 5
sleeve casing breaks during crimping
Translated reviews
A
Rating: 1 out of 5
Never received
Translated reviews
Response from clip-zip.com
Hello,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
This is not normal indeed, you can contact customer service to remedy this problem!
Have a nice day,
A
Rating: 3 out of 5
Not sure about the compatibility of the parts with my closure when buying. Description not clear. High price for what it is.
Translated reviews
A
Rating: 3 out of 5
I give an average rating because I did not receive my entire order. I sent a complaint, I am waiting for a response from customer service.
Translated reviews
A
Rating: 3 out of 5
Hello, this slider type 8b, chosen with the width document, is too narrow, I had to file the outer sides, front/back along the entire length of the zipper to make it work normally. It lacks between 0.5 to 1 mm in width of the slider; I tried on 2 different zippers, the problem is the same; The length of the slider is too small, I had to add a spacer on the bottom stop of the zipper to be able to thread the 2nd part of the zipper
Thank you for reviewing the dimensions of this slider.
Translated reviews
Thank you for reviewing the dimensions of this slider.
A
Rating: 3 out of 5
Good site but promotional offer not very clear in the way to place the order (you have to order four sliders to get the free slider while everything suggests that the free one is added to an order of three.......but no)
Translated reviews
A
Rating: 3 out of 5
Contrary to what I was told by phone, it does not work with a double slider zipper. Really a shame not to mention it, and even more not to admit it on the phone.
Translated reviews
A
Rating: 1 out of 5
Order and delivery good, but defective item,
Translated reviews
Response from clip-zip.com
Hello,
You can contact customer service to explain your problem, we are at your disposal at this email address: [email protected]
You can contact customer service to explain your problem, we are at your disposal at this email address: [email protected]
A
Rating: 1 out of 5
impossible to open these sliders without destroying them. Useless items
Translated reviews
Response from clip-zip.com
Hello,
Don't hesitate to contact customer service by email to find a solution!
Don't hesitate to contact customer service by email to find a solution!
A
Rating: 3 out of 5
Fast delivery
Translated reviews
A
Rating: 1 out of 5
Very expensive for very average products, very difficult to use / implement
Translated reviews
A
Rating: 1 out of 5
None works like a real slider. Useless purchase
Translated reviews
A
Rating: 1 out of 5
I am disappointed, I chose the right size but it is too small
Translated reviews
A
Rating: 1 out of 5
The products are not great but given the price I am not surprised total scam
Translated reviews
A
Rating: 2 out of 5
A bit disappointed because the zipper is very very hard
Translated reviews
A
Rating: 2 out of 5
Difficulty finding the right size.
Translated reviews
A
Rating: 2 out of 5
Too difficult to assemble. The metal (zamak) of the parts does not allow for mistakes.
Translated reviews
A
Rating: 1 out of 5
Not delivered on time.
Translated reviews
A
Rating: 3 out of 5
I ordered the kit to repair a Lancel wallet but it doesn't work
Translated reviews
A
Rating: 2 out of 5
Fast and careful shipping. I give 2* because the ordered item did not meet my expectations, too fragile
Translated reviews
A
Rating: 3 out of 5
Very well-made site and seller. However, the ordered sleeve is impossible to fix. After following the guide, the sleeve always slips and is irrecoverable due to having pinched it.
Translated reviews
A
Rating: 3 out of 5
For the ordering part and choice of the cursor, nothing to say. For the usage part of the cursor, the usefulness of the FAQ for 'how to use the cursor', could be improved. See my comment on the following response.
Translated reviews